Jake Auslander
Jake Auslander at Audi Millburn
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Jake Auslander

Pre-Owned Specialist

Audi Millburn

2211 Millburn Ave
Maplewood, NJ 07040

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19 Reviews

Dealership Experience

23 yrs, 2 mos

Industry Experience

33 yrs, 7 mos

Specialties & Trainings

Audi Certified Expert

not yet
rated

19 Reviews

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19 Reviews of Jake Auslander

July 07, 2023

Dealership Rating
Employee Rating

To much confusion in trying to get the out the door price for the car More

by Ds
Sales Price Transparency
Recommend Dealer
No
Jul 11, 2023

Audi Millburn responded

Hello, We’re grateful for the opportunity to have earned your business and it is regrettable to hear of your frustrations. I’d like to learn more about your experience to use as an example for our team’s improvement. Additionally, if you are still interested in a vehicle, I am happy to do everything possible to answer your inquiries. When you are available, please contact me through the number below, as I cannot locate your information based on this username. I hope to hear from you soon. Dawn McAdam Customer Service Representative 973-821-2002

November 13, 2022

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Employee Rating

Walk in with no appointment and had the best service from start. Nicholas Wold was so helpful buy getting me the best ever. Love the Car and the reception was fantastic from everyone from beginning till I br More

by nadi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Wold

Nov 15, 2022

Audi Millburn responded

Hello Nadi, Reviews like yours truly brighten the day for our DCH Millburn Audi team. It's wonderful to hear how fantastic your visit with everyone was and we'll make sure Nicholas knows how much you enjoyed his assistance as well. Keeping you happy is a high priority, so please be sure to reach out whenever we can help with anything else you may need. Drive safe and have fun!

December 21, 2021

Dealership Rating
Employee Rating

Slow callback. Initial contact was effective but it seems that following up with request is not a priority More

by Tony
Customer Service
Friendliness
Price
Recommend Dealer
No
Dec 27, 2021

Audi Millburn responded

Hello Tony, We pride ourselves on providing exceptional communication to every client who presents us an opportunity to earn their business. It is regrettable to learn we did not reach our high standards with you. I would appreciate a moment of your time to discuss this matter in more detail and ask that you please contact me at 973-821-2002. Thank you, Dawn McAdam Customer Service Representative

August 04, 2018

Dealership Rating
Employee Rating

Excellent salesman, excellent finance associate.thank you. Excellent salesman in Jake explained the whole process. Everything that he promised was done. Shonta was also excellent, explained all the paperwork, More

by Cubbybear
Recommend Dealer
Yes

Other Employees Tagged: Shonta Scott-Belfield

June 19, 2018

Dealership Rating
Employee Rating

Highly Recommend Jake! Jake is a huge reason why we ended up buying the vehicle! Out of all the sales staff we worked with in our car search from many different dealers, Jak More

by melisdougherty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 25, 2018

Dealership Rating
Employee Rating

Great Communication The customer service I received at Millburn Audi was good. The staff is very professional, answered all my questions, and worked well to ensure the ve More

by Lashanann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 23, 2018

Dealership Rating
Employee Rating

Pre-owned car purchase Service was excellent. I chose DCH due to location. Reception, sales with Jake, and finance with Ryan Levy, all went perfectly smoothly. I would re More

by Jason Miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Levy

May 21, 2018

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Employee Rating

Easy drop off I’ve been going there for the last three years every time I visit the center they greet me with a warm friendly welcome address any needs or concerns More

by roczey1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Orlando Nieves

May 21, 2018

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Employee Rating

2015 Audi A3 - Jake Auslander I picked the car up today from Jake at the dealership and had a very positive experience. Jake was really helpful and knowledgable, the few questions More

by JS5593
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 15, 2018

Dealership Rating
Employee Rating

130K Service DCH Audi Milburn is the best place to take care of your Audi in central NJ. Starting with an easy and professional manner to book an appointment to re More

by ghita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Sasso, David Mizera, Amanda Palma, Robert Velazquez , Vanessa Robinson

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