Jaime Zamora
Jaime Zamora at INFINITI of South Bay

Jaime Zamora

Service Advisor

INFINITI of South Bay

2900 Pacific Coast Highway
Torrance, CA 90505

4.5
157 Reviews
4.5

157 Reviews

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157 Reviews of Jaime Zamora

August 18, 2025

Dealership Rating
Employee Rating

Service was great as usual. Jaime patiently explained to me what the issue was and how to prevent it in the future. More

by ZHENYA999
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Recommend Dealer
Yes

August 12, 2025

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We will continue to frequent Infinity for all our car needs. The staff is superb! More

by T_ESTANISLADA
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Andre Butler

Aug 24, 2025

INFINITI of South Bay responded

Thank you so much for this AWESOME review! We’re happy that our staff made such a great impression and that you plan to continue trusting INFINITI of South Bay for all your future car needs. Providing exceptional service is always our top priority, and it means a lot to know we’re meeting your expectations. We look forward to seeing you again soon and continuing to take care of you and your vehicles! Thank you for your continued trust and loyalty! Carlos Robles Service Manager INFINITI of South Bay

August 12, 2025

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Everything was A1 ok very good help so far no complaints all of the people that I talk too was nice More

by Billie.Jackson
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: I don't know the one that help me plus the photo is so small

Aug 24, 2025

INFINITI of South Bay responded

Hi Billie! Thank you for taking the time to leave this great review! We’re so glad to hear that everything has been A1 and that our team has been helpful and friendly. Making sure every interaction is positive and smooth is always our goal. We truly appreciate your loyalty and look forward to assisting you again soon! Carlos Robles Service Manager INFINITI of South Bay

August 08, 2025

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Does very great work and excellent customer service. Only place I allow to touch my car. More

by MRSLOWE17
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Edson Trujillo, Carlos Robles

Aug 24, 2025

INFINITI of South Bay responded

Hi Mrs. Lowe! Thank you for taking the time to leave this FIVE-STAR review! Your trust means everything to us, being the only place you allow to work on your car is the highest compliment we could receive! We’re glad our service and care have earned your confidence time and again. We’ll be here to take great care of you and your car whenever you return. See you again soon! Carlos Robles Service Manager INFINITI of South Bay

August 08, 2025

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Employee Rating

The service was great and was completed quickly . .and I dont have fifteen words to send More

by G5332R
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Edson Trujillo

Aug 24, 2025

INFINITI of South Bay responded

Quick and great service - that’s what we like to hear! Thank you for taking the time to share your experience online. We truly appreciate your trust and are so glad we could get you taken care of quickly! We hope to see you back again soon at INIFITI of South Bay! Carlos Robles Service Manager INFINITI of South Bay

August 06, 2025

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Employee Rating

The employees scratched up vehicle never check fluids and did something to my brakes I’m filing a complaint with corporate More

by CEEFRESH284
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Edson Trujillo

Aug 06, 2025

INFINITI of South Bay responded

We would be glad to assist with your complaint, but we cannot identify you with the username used for this review or the situation explained. Please contact me at 310-325-5555 so that we can better understand your concerns and work toward a resolution. Thank you, Carlos Robles Service Manager INFINITI of South Bay

July 23, 2025

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Always efficient and courteous, minimum waiting time, they listen and address your concerns, also love the option that I can show up without making an appointment if need to. More

by ELVRABANNER
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Recommend Dealer
Yes
Jul 25, 2025

INFINITI of South Bay responded

Thank you for this AWESOME review! We’re happy to hear that our team has been efficient and courteous every time you visit. We know your time is valuable, so keeping wait times short and truly listening to your concerns is super important to us. It’s great to hear you like the option to just drop by without an appointment, that flexibility is here to make things easier for you. We look forward to seeing you again soon and making every visit just as smooth and welcoming! Thank you, Carlos Robles Service Manager INFINITI of South Bay

July 20, 2025

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Infiniti of South Bay by far has the best customer service team. They really go above and beyond when making you feel comfortable from start to finish when you come in to get your vehicle serviced. More

by IAMJEREMIAHROSS
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Recommend Dealer
Yes
Jul 25, 2025

INFINITI of South Bay responded

Thank you so much for taking the time to leave this great review, Jeremiah! We’re thrilled that our customer service team made you feel comfortable from start to finish. Going above and beyond for our customers is what we’re all about, and your kind words mean a lot to us. We look forward to continuing to provide you with exceptional service every time you visit, see you again soon! Thank you, Carlos Robles Service Manager INFINITI of South Bay

July 16, 2025

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It was a great experience. The customer service was excellent and I would definitely recommend your service facility to anyone that owns a Infiniti. More

by ccurranii
Service Price Transparency
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Recommend Dealer
Yes
Jul 25, 2025

INFINITI of South Bay responded

Thank you so much for your wonderful feedback! We’re thrilled to hear that you had a great experience and found our customer service excellent. Your recommendation means a lot to us, and we’re honored to be the trusted service facility for Infiniti owners like you. We look forward to welcoming you back anytime you need us! Thank you, Carlos Robles Service Manager INFINITI of South Bay

July 11, 2025

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Employee Rating

South Bay Infiniti is a wonderful dealership! Management and the staff went above and beyond to ensure my experience there was exceptional. I am completely satisfied and will refer everyone I kno More

by THEWORDINME3
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jul 25, 2025

INFINITI of South Bay responded

Thank you so much for your amazing review! We're honored to hear that your experience at South Bay INFINITI was exceptional and that our management and staff went above and beyond to take care of you. Knowing you’re completely satisfied, and even willing to refer others, means the world to us. We’re grateful for your support and look forward to welcoming both you and your friends in the future! Thank you, Carlos Robles Service Manager INFINITI of South Bay

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