Jaime Vega

Fast service same day appreciate Mr. Vegas was very professional and accommodating Thank you Sierra Subaru Vegas was very professional and accommodating Thank you Sierra Subaru More

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Jaime Vega is my go-to person when I need my car serviced. He provides excellent customer service, and is friendly and professional. I also don’t mind waiting for my car to be serviced b/c the waiti serviced. He provides excellent customer service, and is friendly and professional. I also don’t mind waiting for my car to be serviced b/c the waiting area is comfortable and has great refreshments 😃 More

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Very polite and respectful Jaime Vega is very upfront about the work that needs to be performed about the work that needs to be performed More

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Rafel Ibarra provided excellent customer service. Took the car for oil change and the whole experience was easy. Thank you for the great service. Took the car for oil change and the whole experience was easy. Thank you for the great service. More

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The dealership is outstanding they go out of their way to make our visit pleasant. The communication from the dealership is great. make our visit pleasant. The communication from the dealership is great. More

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Jaime Vega was friendly, helpful, and patient. As a new Subaru owner I don't have much knowledge on the car. He took his time to explain the process, what I currently needed, and his time estimate As a new Subaru owner I don't have much knowledge on the car. He took his time to explain the process, what I currently needed, and his time estimate was on point! very happy and pleased with the service. I will definitely be coming back! Thank you! =) More

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Jaime Vega is the best! I know my car is in good hands with him. This is the only place I bring my STi. I know it will get taken care of properly and I appreciate the transp I know my car is in good hands with him. This is the only place I bring my STi. I know it will get taken care of properly and I appreciate the transparency. Prices are as you would expect from a Dealership Service but I promise Jamie does everything he can to lookout for you! More

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The service department here in Monrovia is much more accommodating, friendly and reliable than the one in Puente Hills, where I originally purchased my Subaru. The only downside is that some of their s accommodating, friendly and reliable than the one in Puente Hills, where I originally purchased my Subaru. The only downside is that some of their service people are not trained well. I recently brought my car in because all of the dash lights came on (check engine, eyesight, etc.) and it has been happening off and on for several months. I brought it to my regular mechanic and he suggested taking it to Subaru and have them check the ECM (engine control module) to have it reset. The first time I brought it in the service girl told me that was part of their multi-point check and that they do not take opinions of other mechanics. After receiving the car back, it started up with the dash lights going off again. With working full-time and planning for the holidays, it is really hard to get back in. After sending in a complaint, I received a call back and made another appointment on a Saturday morning, and I was told that I would get a loaner car. I brought it in, got a different service person and he was very helpful. He said it was part of the check engine light and they can check the codes to see what the problem is. I got my car back a few days later and it was finally fixed! I am glad it was able to be fixed, I am just disappointed that it took a second visit. I was also told that the multi-point inspection does NOT include checking the ECM. More

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Great service the wait time was quick and my car was washed and vacuumed inside washed and vacuumed inside More

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The scheduling and customer service is great! Jaime Vega is extraordinary!! Happy with knowledge and repairs. Jaime Vega is extraordinary!! Happy with knowledge and repairs. More

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