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Jaime Serna

Overview Reviews (71) Inventory (459)

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Jaime Serna

Non-Commission Sales Specialist

Phillips Chevrolet

9700 West Lincoln Highway
Frankfort, IL 60423

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4.9

71 Reviews

Overview Reviews (71) Inventory (459)

Languages Spoken

English

Spanish

4.9

71 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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71 Reviews of Jaime Serna

June 29, 2026

Dealership Rating

Employee Rating

Jaime did a great job for us, he was very helpful and very involved, and we had a very good experience. very involved, and we had a very good experience. More

by Gene.poull

Recommend Dealer

Yes

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Jun 29, 2026 -

Phillips Chevrolet responded

Thank you for taking the time to write a review! We appreciate your business as well as your kind words - happy motoring!

June 20, 2026

Dealership Rating

Employee Rating

This was the best buying experience I have ever had. They helped me get out of a car I got ripped off on and they got me into a new vehicle that I love at the payment I wanted Jaime and Anthony the sale They helped me get out of a car I got ripped off on and they got me into a new vehicle that I love at the payment I wanted Jaime and Anthony the sales manager and Phillips in general I cannot recommend enough. Great experience! More

by dravesluke

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Anthony McAuley, Oscar Hernandez, Fabian Sustaita

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Jun 22, 2026 -

Phillips Chevrolet responded

Thank you for taking the time to write a review! Being "the best buying experience" you've ever had is a huge compliment. We appreciate your business - happy motoring!

June 08, 2026

Dealership Rating

Employee Rating

Great service in Spanish from Jaime here at Phillips in Frankfort. Highly recommend him and the team Frankfort. Highly recommend him and the team More

by Rg9277409

Recommend Dealer

Yes

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Jun 09, 2026 -

Phillips Chevrolet responded

Thank you for taking the time to write a review! "Great service" is what we strive for. The entire Phillips Team appreciates your business - happy motoring!

June 06, 2026

Dealership Rating

Employee Rating

This is a great dealership with an attentive sales stafe. This is a great place to buy a car. This is a great place to buy a car. More

by schmidtmichael93.ms

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jun 08, 2026 -

Phillips Chevrolet responded

Thank you for taking the time to write a review! The entire Phillips Team appreciates your business - happy motoring!

May 15, 2026

Dealership Rating

Employee Rating

I walked in and everyone was friendly. Helped me and my wife buy a jeep. Hands down best experience I had purchasing a vehicle. I would recommend all my family and friends to come here for Helped me and my wife buy a jeep. Hands down best experience I had purchasing a vehicle. I would recommend all my family and friends to come here for there purchases. More

by Mrcarlosortega

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Oscar Hernandez

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May 18, 2026 -

Phillips Chevrolet responded

Thank you for taking the time to write a review! Being "the best experience" you've had purchasing a vehicle - is a huge compliment. Your business is very much appreciated - happy motoring!

May 11, 2026

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Employee Rating

Buying a Mazda from a Chevy dealership, I was anticipating the salesperson to not be very knowledgeable. However Jaime was able to answer all my questions and then some. He was incredibly helpful anticipating the salesperson to not be very knowledgeable. However Jaime was able to answer all my questions and then some. He was incredibly helpful throughout the process. More

by eliwerner44

Recommend Dealer

Yes

Other Employees Tagged: Anthony McAuley

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May 12, 2026 -

Phillips Chevrolet responded

Thank you for taking the time to write a review for Phillips Chevrolet of Frankfort! Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional, we can do for you. Happy motoring!

May 11, 2026

Dealership Rating

Employee Rating

Great service! Jaime did a great job helping me. He got me great deal on my vehicle. Jaime did a great job helping me. He got me great deal on my vehicle. More

by andrelbrownlee

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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May 12, 2026 -

Phillips Chevrolet responded

May 09, 2026

Dealership Rating

Employee Rating

Me and my family have been buying cars from phillips and will conitnue to do so. will conitnue to do so. More

by virginialaguerrar

Recommend Dealer

Yes

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May 11, 2026 -

Phillips Chevrolet responded

Thank you for taking the time to write a review! We appreciate your business as well as the business of your family. Happy motoring to all!

April 27, 2026

Dealership Rating

Employee Rating

Jaime was able to put my wife and me into a vehicle that exceeded our needs. The customer service was exceptional. 10 out of 10 would recommend to family and friends. exceeded our needs. The customer service was exceptional. 10 out of 10 would recommend to family and friends. More

by csanchez0086

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Apr 28, 2026 -

Phillips Chevrolet responded

Thank you for taking the time to write a review! We appreciate the business of you and your wife. I will pass your kind words on to Jaime. Happy motoring to both of you!

April 27, 2026

Dealership Rating

Employee Rating

Friendly staff, quick process, customer service fantastic all around. Would highly recommend to all. Come in and see Jaime! all around. Would highly recommend to all. Come in and see Jaime! More

by Tsanchez8818

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Apr 28, 2026 -

Phillips Chevrolet responded

Thank you for taking the time to write a review! We appreciate you choosing Phillips for the purchase of your vehicle. Happy motoring!

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