I had a great experience with service at BMW and service
rep Jamie Gonzalez. I was given fair price, a few discounts as loyal customer, and excellent care of car
rep Jamie Gonzalez. I was given fair price, a few discounts as loyal customer, and excellent care of car
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by Mwitteman
Service Price Transparency
Jul 18, 2025 -
BMW of Darien responded
This feedback brightens our day! Thank you for choosing BMW of Darien and highlighting the great work of Jamie and the team. See you next time!
Exceptional service, knowledgeable staff, and seamless
experience - this dealership truly goes above and beyond. Highly recommended!
experience - this dealership truly goes above and beyond. Highly recommended!
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by Nadejda Kostadinova
Service Price Transparency
Jul 14, 2025 -
BMW of Darien responded
Thank you for trusting our team to get the job done, Nadejda! We are thrilled that you had a five-star experience with us, and we appreciate your business. We look forward to welcoming you back to BMW of Darien in the future!
Jaime Gonzalez was so wonderful.
He was patient, kind, and extremely helpful. He explained so much about our visit- what we were having done during yesterday’s service appointment, h
He was patient, kind, and extremely helpful. He explained so much about our visit- what we were having done during yesterday’s service appointment, helped explain features of our car that we didn’t know how to used and some we didn’t know we had. Next, Jaime set up my wife’s phone on apple car play, set her seat, mirrors and steering wheel positions and recommended we have the back hatch looked at during our next visit. Jaime could not have been better. My wife came home so happy which makes me happy.
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by Jane Martin
Service Price Transparency
Jul 14, 2025 -
BMW of Darien responded
Jane, your review made our day! We are so glad that Jaime delivered a successful car-buying experience at BMW of Darien. Thank you for giving us your business and sharing your terrific feedback!
Great service !
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by Bekonrad4
Service Price Transparency
Jul 06, 2025 -
BMW of Darien responded
Thanks so much for the review. We look forward to your next visit to BMW of Darien!
This location is my favorite.
Always give great customer service. Jaime is an amazing sale rep.
Always give great customer service. Jaime is an amazing sale rep.
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by Munizmonty
Service Price Transparency
Jul 02, 2025 -
BMW of Darien responded
Thank you for stopping by to leave BMW of Darien a wonderful review of Jaime!
The service I received was excellent, very fast and very
professional. Incredibly friendly and helpful employees
professional. Incredibly friendly and helpful employees
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by lizsan92
Service Price Transparency
Jul 02, 2025 -
BMW of Darien responded
We're happy to hear that you had an excellent experience with our team at BMW of Darien! Thank you for highlighting the professionalism and friendliness of our staff. We look forward to serving you again in the future!
Great communication and excellent service.
Love the video. Thank you for the loaner. No issues
Love the video. Thank you for the loaner. No issues
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by Sandyhom001
Service Price Transparency
Jun 26, 2025 -
BMW of Darien responded
Thanks so much for the 5-star review of BMW of Darien!
SERVICE WAS OK BUT EXPENSIVE NOW THAT I HAVE REACHED END
OF WARRANTY. I WAS ADVISED THAT BATTERY WOULD SOON TO BE REPLACED . I CALLED MY SERVICE PERSON, TOLD HIM TO GO AHEAD AND REPLACE AT THIS SERVICE. W
OF WARRANTY. I WAS ADVISED THAT BATTERY WOULD SOON TO BE REPLACED . I CALLED MY SERVICE PERSON, TOLD HIM TO GO AHEAD AND REPLACE AT THIS SERVICE. WAS NOT REPLACED AS REQUESTED.
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by JGRAN66
Service Price Transparency
Jun 14, 2025 -
BMW of Darien responded
Thank you for sharing your feedback. We apologize for the oversight regarding your battery replacement at BMW of Darien and understand how frustrating that must have been. Please reach out to our service team so we can address this promptly and ensure a better experience next time.
I love the service offered , the staff is amazing and
efficient, it was really a great experience.
efficient, it was really a great experience.
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by charlite88
Service Price Transparency
Jun 06, 2025 -
BMW of Darien responded
Charlite, thanks so much for the 5-star review of BMW of Darien!
Jaime’s expertise and service at BMW of Darien was great.
He was a professional and very informative.
He was a professional and very informative.
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by AMV
Service Price Transparency
May 30, 2025 -
BMW of Darien responded
We're delighted to hear that Jaime provided you with excellent service and expertise at BMW of Darien. Thank you for sharing your positive experience!