Jaime Gonzalez
Jaime Gonzalez at BMW of Darien

Jaime Gonzalez

Service Advisor

BMW of Darien

140 Ledge Rd
Darien, CT 06820

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4.8
224 Reviews

Dealership Experience

3 yrs, 7 mos

4.8

224 Reviews

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224 Reviews of Jaime Gonzalez

June 08, 2025

Dealership Rating
Employee Rating

SERVICE WAS OK BUT EXPENSIVE NOW THAT I HAVE REACHED END OF WARRANTY. I WAS ADVISED THAT BATTERY WOULD SOON TO BE REPLACED . I CALLED MY SERVICE PERSON, TOLD HIM TO GO AHEAD AND REPLACE AT THIS SERVICE. W More

by JGRAN66
Service Price Transparency
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Recommend Dealer
Yes

June 06, 2025

Dealership Rating
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I love the service offered , the staff is amazing and efficient, it was really a great experience. More

by charlite88
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jun 06, 2025

BMW of Darien responded

Charlite, thanks so much for the 5-star review of BMW of Darien!

May 30, 2025

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Jaime’s expertise and service at BMW of Darien was great. He was a professional and very informative. More

by AMV
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Recommend Dealer
Yes
May 30, 2025

BMW of Darien responded

We're delighted to hear that Jaime provided you with excellent service and expertise at BMW of Darien. Thank you for sharing your positive experience!

May 17, 2025

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I love this dealership more than the other BMW dealerships in the area! Everyone is so nice, helpful, and accommodating. Lucky to be working with Jamie. He’s straightforward and honest. Will not t More

by Caroline P
Service Price Transparency
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Recommend Dealer
Yes
May 19, 2025

BMW of Darien responded

Caroline, we're delighted to hear that Jamie and the team at BMW of Darien provided such a positive experience for you. Thank you for recommending us!

May 07, 2025

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Jaime was fantastic. He got to the bottom of a problem and resolved it. I also really like their new service bay which makes it very easy to drop off the car and meet w More

by ryandmaynard
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Recommend Dealer
Yes
May 08, 2025

BMW of Darien responded

We're delighted to hear that Jaime provided fantastic service and resolved your issue at BMW of Darien. It's great to know you appreciate our new service bay as well! Thanks for sharing your experience with us.

April 24, 2025

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Always have a positive experience when bringing my car in for servicing. Luigi explained all. More

by Susan Hawley
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Luigi Devoto

Apr 24, 2025

BMW of Darien responded

Thanks for being a loyal BMW of Darien customer, Susan! We are pleased to read that Luigi delivered five-star service.

April 23, 2025

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Courteous service staff, service tech was very detailed with the service they performed and what they found during their inspection. Also setting up transportation to and from made it extremely helpful More

by Barry
Service Communication
Recommend Dealer
Yes
Apr 24, 2025

BMW of Darien responded

Barry, we're delighted to hear that our team at BMW of Darien provided you with detailed service and convenient transportation options. Thanks for the great feedback!

April 22, 2025

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Outstanding service. The new area for service is efficient. They take care of you and keep in contact all day as the the status of your car More

by garyleob55
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Luigi Devoto

Apr 23, 2025

BMW of Darien responded

Thank you for sharing your experience with BMW of Darien! We're delighted to hear that our service area and communication met your expectations. We look forward to assisting you again in the future!

April 19, 2025

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Excellent and very professional service. . He was thorough and met my expectations. Keep up the good work. More

by Kathyfodor1
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Recommend Dealer
Yes
Apr 21, 2025

BMW of Darien responded

Kathy, thank you for the kind words! We're delighted to hear that our team at BMW of Darien met your expectations. We look forward to serving you again in the future!

April 19, 2025

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Employee Rating

Excellent and professional service. Very well organized and responsive operation. Jamie was great with communication. More

by Alex.c.foster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 21, 2025

BMW of Darien responded

Thank you for the fantastic feedback, Alex! We're delighted to hear that Jamie and our team at BMW of Darien provided excellent service. We appreciate your support and look forward to assisting you in the future!

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