Jaime Gonzalez
Jaime Gonzalez at BMW of Darien
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Jaime Gonzalez

Service Advisor

BMW of Darien

140 Ledge Rd
Darien, CT 06820

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4.8
219 Reviews

Dealership Experience

3 yrs, 5 mos

4.8

219 Reviews

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219 Reviews of Jaime Gonzalez

April 24, 2025

Dealership Rating
Employee Rating

Always have a positive experience when bringing my car in for servicing. Luigi explained all. More

by Susan Hawley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luigi Devoto

Apr 24, 2025

BMW of Darien responded

Thanks for being a loyal BMW of Darien customer, Susan! We are pleased to read that Luigi delivered five-star service.

April 23, 2025

Dealership Rating
Employee Rating

Courteous service staff, service tech was very detailed with the service they performed and what they found during their inspection. Also setting up transportation to and from made it extremely helpful More

by Barry
Service Communication
Recommend Dealer
Yes
Apr 24, 2025

BMW of Darien responded

Barry, we're delighted to hear that our team at BMW of Darien provided you with detailed service and convenient transportation options. Thanks for the great feedback!

April 22, 2025

Dealership Rating
Employee Rating

Outstanding service. The new area for service is efficient. They take care of you and keep in contact all day as the the status of your car More

by garyleob55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luigi Devoto

Apr 23, 2025

BMW of Darien responded

Thank you for sharing your experience with BMW of Darien! We're delighted to hear that our service area and communication met your expectations. We look forward to assisting you again in the future!

April 19, 2025

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Employee Rating

Excellent and professional service. Very well organized and responsive operation. Jamie was great with communication. More

by Alex.c.foster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 21, 2025

BMW of Darien responded

Thank you for the fantastic feedback, Alex! We're delighted to hear that Jamie and our team at BMW of Darien provided excellent service. We appreciate your support and look forward to assisting you in the future!

April 19, 2025

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Employee Rating

Excellent and very professional service. . He was thorough and met my expectations. Keep up the good work. More

by Kathyfodor1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 21, 2025

BMW of Darien responded

Kathy, thank you for the kind words! We're delighted to hear that our team at BMW of Darien met your expectations. We look forward to serving you again in the future!

April 04, 2025

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Employee Rating

the service department here is very friendly and helpful. truly the best service by Jaime Gonzalez in particular. More

by gregory.gale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luigi Devoto

Apr 04, 2025

BMW of Darien responded

We're delighted to hear that Jaime and the service department at BMW of Darien provided such friendly and helpful assistance. Thank you for sharing your experience with us!

April 03, 2025

Dealership Rating
Employee Rating

Jamie, at BMW of Darien is a pleasure to work with! ! He keep me,very informed with my vehicle! More

by Cowboys Fan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 04, 2025

BMW of Darien responded

Thank you for leaving BMW of Darien a five-star review! We are glad that Jamie was helpful and informative.

March 23, 2025

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Employee Rating

Fantastic service department. One above and beyond to quickly help me with an emergency repair. Everyone from the receptionist to the service team, and multiple people within the More

by X5 PHEV owner from NYC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Eager, Luigi Devoto , Xavier

Mar 24, 2025

BMW of Darien responded

We're delighted to hear that our service department at BMW of Darien could assist you promptly and efficiently! It's wonderful knowing the team went above and beyond to ensure your needs were met. Thank you for choosing us, we're here whenever you need further assistance!

March 22, 2025

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Employee Rating

Conveniently located at the end of an I-95 exit ramp, with a nice large-windowed design, and populated with friendly and helpful staff. More

by Betsyjays
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Haines

Mar 24, 2025

BMW of Darien responded

We're delighted to hear that you enjoyed the convenient location and welcoming atmosphere at BMW of Darien. Our team takes pride in providing a friendly and helpful experience for all our guests. Thanks for sharing your feedback!

March 04, 2025

Dealership Rating
Employee Rating

We’ve leased many cars from Sebastian and every time it’s like dealing with a friend. He makes us feel totally comfortable and the process is very smooth. More

by xtinap11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 05, 2025

BMW of Darien responded

It's wonderful to hear that Sebastian consistently provides a friendly and smooth leasing experience at BMW of Darien. We appreciate your continued trust in us—enjoy the road ahead!

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