Jahan Carter
Jahan Carter at Nissan Of Redlands

Jahan Carter

Service Advisor

Nissan Of Redlands

1665 Industrial Park Ave
Redlands, CA 92374

4.7
568 Reviews
4.7

568 Reviews

Write a Review

Dealership Experience

10 yrs, 2 mos

Industry Experience

14 yrs, 11 mos

Specialties & Trainings

Customer Service Specialist

568 Reviews of Jahan Carter

November 19, 2024

Dealership Rating
Employee Rating

Jahan is professional and patient with customers. Facility is clean and comfortable. Snacks are overpriced. More

by youngld04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 21, 2024

Nissan Of Redlands responded

Youngld04, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Redlands! We appreciate your business and hope to see you again for your next service visit.

November 11, 2024

Dealership Rating
Employee Rating

Everything was quick and easy. From booking and setting the appointment to drop off and pick up. Jahan clearly explained what else is needed on the car as well as different options More

by BigCountryB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 12, 2024

Nissan Of Redlands responded

Bigcountryb, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Redlands! If you have any further questions, please give us a call. We're always happy to help!

November 04, 2024

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Employee Rating

Great staff! They were able to attend to me even if I was running late More

by MMARQUEZ9122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 08, 2024

Nissan Of Redlands responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Redlands! We are always more than happy to assist you if anything else comes up. Take care!

November 01, 2024

Dealership Rating
Employee Rating

I purchased a lifetime of oil changes with my Nissan, it was written into my contract. Now the new owner is canceling the policy. I want my money back. I now have no reason to buy a Nissan again. More

by CHRISLIDBOM1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 08, 2024

Nissan Of Redlands responded

Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please reach out to us at (909) 793-3377 so we may assist you in moving forward towards a resolution.

October 31, 2024

Dealership Rating
Employee Rating

Great customer service Jahan Carter is very professional and attentive every time I come, he always give me suggestions on what I need to keep my vehicle running properly. The store is always clean and I ap More

by ELINDAHUBBARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 05, 2024

Nissan Of Redlands responded

Elindahubbard, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Redlands! If you have any further questions, please give us a call. We're always happy to help!

October 28, 2024

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Employee Rating

The staff is professional and knowledgeable. It’s easy to make appointments online. This is my second Nissan. More

by thomashill55
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Helena Hurtado

Nov 01, 2024

Nissan Of Redlands responded

Hi Thomashill55, thank you for taking the time to leave a review for us at Nissan Of Redlands. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

October 26, 2024

Dealership Rating
Employee Rating

I had the worst experience if my life in the Service Area. One of the staff, was Very Rude when i asked for help. Her name is JENNIIFER. NOBODY GREETED me when i came in. i WILL NEVER GO TO THIS PLACE More

by CYNTHIA.HELMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: JENNIFER RUDE

Nov 01, 2024

Nissan Of Redlands responded

Cynthia.helms, we strive for 100% satisfaction, and we regret to find out that this was not the case. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (909) 793-3377.

October 24, 2024

Dealership Rating
Employee Rating

My rep Paul was good also Jesus was very helpful they made me feel comfortable More

by cmbeltran@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul/jesus

Oct 26, 2024

Nissan Of Redlands responded

Hi Cmbeltran@hotmail.com, thank you for taking the time to leave a review for us at Nissan Of Redlands. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

October 20, 2024

Dealership Rating
Employee Rating

good work, but took a lot longer for a quick oil change, usually i wait about 1.5 hours or less, this last time it took 3 hours, not sure if they still have the Express service they had before which is the More

by FRANKMANIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2024

Nissan Of Redlands responded

Frankmanic, we strive for 100% satisfaction, and we regret to find out that this was not the case. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. We do apologize for any inconvenience this might have brought to you.

October 20, 2024

Dealership Rating
Employee Rating

The employees are always nice and willing to assist you with whatever situation you need help with. More

by Wwll2pac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesus Torres, Kimberly Fernandez , Karim Scott

Oct 25, 2024

Nissan Of Redlands responded

Hi Wwll2pac, thank you for taking the time to leave a review for us at Nissan Of Redlands. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

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