Jacques (Jay) Nicaisse
Jacques (Jay) Nicaisse at Pacifico Mazda
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Jacques (Jay) Nicaisse

Service Manager

Pacifico Mazda

6715 Essington Ave
Philadelphia, PA 19153

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4.8
60 Reviews

My motto is & has always been, proper preparation prevents poor performance. I pride myself on professionalism, attention to detail, grabbing the reigns of any & every task all while maintaining an inviting smile. My name is Jay, the pleasure is mine!

Dealership Experience

3 yrs, 7 mos

Industry Experience

12 yrs, 9 mos

Languages Spoken

Creole Creole

English English

4.8

60 Reviews

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60 Reviews of Jacques (Jay) Nicaisse

October 17, 2024

Dealership Rating
Employee Rating

Josheph Peruto is a great team member at work. He knows what he’s doing. He is an asset in PACIFICO AUTO GROUP. More

by Tanvirmtk222
Service Price Transparency
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Recommend Dealer
Yes

October 17, 2024

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Jay takes care of you. He cares and it shows. He is responsive and transparent, and is always there. I love the consistency and feeling like I can trust his team. Been comi More

by Sandra
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Recommend Dealer
Yes

September 20, 2024

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Excellent service and the service manager Jay was very accommodating.i would recommend this location. More

by Kathyw
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Recommend Dealer
Yes

September 07, 2024

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Jay is very helpful always have a smile I appreciate working with him he helps with all the questions i have about my vehicle and it is always amazing experience when I come into the office y’all need More

by najjiyyah6
Service Price Transparency
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Recommend Dealer
Yes

August 20, 2024

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Everyone was extremely helpful during the process. Ann was very kind, thoughtful and considerate of what I was looking for in a vehicle. As far as sales, dealing with her was refreshing and didn’t fee More

by TeeJay0328
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Recommend Dealer
Yes

Other Employees Tagged: Joey Peruto, Ann Cohen

August 15, 2024

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Jay and his team weee fantastic gad me in and out of service in a matter of no time !!! More

by Moose1819
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Recommend Dealer
Yes

July 29, 2024

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Coming into the dealership is an adventure plus I know everyone, and I am treated royally. More

by csimmons2046
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Recommend Dealer
Yes

Other Employees Tagged: Andrew Wilson, Juan Pablo Landivar, Eric Thoumma , Michael Bernick

June 08, 2024

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Employee Rating

Eric was beyond helpful over the past couple months in getting me in contact with whomever i needed to, and making the buying experience as easy as possible More

by Nick
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dylan Price, Eric Thoumma

May 07, 2024

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Jay the service manager always provides excellent and quality customer service with a smile. Jay gets you in and out in a desent amount of time and goes above and beyond if need be to make sure his custo More

by peace
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Recommend Dealer
Yes

April 20, 2024

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Service department is friendly, efficient and honest. Especially Jay, who goes above and beyond. They greet you right away and offer a nice waiting area. More

by rnachbi
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Recommend Dealer
Yes
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