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Jacqueline Arellano
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Jacqueline Arellano
Assistant Service Consultant
Capistrano Valley Toyota
33395 Camino Capistrano
San Juan Capistrano, CA 92675
15 Reviews
15 Reviews
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15 Reviews of Jacqueline Arellano
November 01, 2024
Service was supposed to rotate my tires. When I went to receive my car, I noticed the tires had not been rotated even though they said they had them. Might want to check your tires location When I went to receive my car, I noticed the tires had not been rotated even though they said they had them. Might want to check your tires location before dropping it off to make sure they rotate them. More
by collinsrjones
Other Employees Tagged: Gustavo Rich
October 31, 2024
Capistrano Toyota employees are always pleasant to work with. Friendly and efficient which is greatly appreciated with. Friendly and efficient which is greatly appreciated More
by Jennifer.unger14
Other Employees Tagged: Richard Gowdy, Moe Daleq
October 23, 2024
We were met by Angel who coordinated everything from arrivals to departure. We were taken by courtesy car to breakfast. Once our car was ready we were taken back to the dealership. 10/10 Thank you ver arrivals to departure. We were taken by courtesy car to breakfast. Once our car was ready we were taken back to the dealership. 10/10 Thank you very much. More
by barrielarvin
Other Employees Tagged: Josh Reece, August Spencer, Gustavo Rich, Paul Bojescu, Jesse Aguilar, Robert Melendez, Richard Gowdy , Angel
September 23, 2024
The price is really good for service. The employees are nice and friendly. There were minor disappointments with service. I had to follow up myself about when the car was ready after s The employees are nice and friendly. There were minor disappointments with service. I had to follow up myself about when the car was ready after service. Given that it was a Friday afternoon when the car was serviced and Saturday, when it was completed and Paul Bojescu wasn't there, might have been the reason though. Also, I left my window down and offered to roll it up myself before turning in the car for service. I was told that someone would roll it up for me. To my dismay, no one rolled up the window. Fortunately, it didn't rain while my car was on the lot and water didn't get in. More
by jweiner
Other Employees Tagged: Paul Bojescu, Richard Gowdy
September 20, 2024
Maintenance work feels seamless here. Jacqui was able to take care of my vehicle in a very timely manner. She even called to notify me when the vehicle was ready! Such a great and fast-pa Jacqui was able to take care of my vehicle in a very timely manner. She even called to notify me when the vehicle was ready! Such a great and fast-paced team here at this Toyota:) More
by George E.
September 19, 2024
Very organized and helpful! They kept me well informed at every stage and gave the impression of valuing me as a customer. And great coffee in the waiting room! They kept me well informed at every stage and gave the impression of valuing me as a customer. And great coffee in the waiting room! More
by lcsweg
September 08, 2024
Best experience I have ever had. The sales person was fantastic. He went out of his to make sure I got what I wanted at the price I wanted. The sales person was fantastic. He went out of his to make sure I got what I wanted at the price I wanted. More
by markharvey92
Other Employees Tagged: Bill. BillyO Ohlman, Robin Moses
September 06, 2024
5 star service. From start to end , They get the job done pretty fast depending the high demand . From start to end , They get the job done pretty fast depending the high demand . More
by wenceslao1317
Other Employees Tagged: Jesse Aguilar
September 05, 2024
Knowledgeable and accurate. Extremely accommodating. Very nice, but had long Wait. Very busy. You should add popcorn to lounge like auto nation Irvine does. It is welcoming and Extremely accommodating. Very nice, but had long Wait. Very busy. You should add popcorn to lounge like auto nation Irvine does. It is welcoming and helps shorten the wait. More
by Suzanne Hammel
Other Employees Tagged: Robert Melendez
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