Jacque Brown
Jacque Brown at Heritage Honda Bel Air

Jacque Brown | Page 14

F&I Manager

Heritage Honda Bel Air

1800 Belair Rd
Fallston, MD 21047

Contact Me
5.0
260 Reviews

Born in Washington, DC, but grew up in Augsburg, Germany. I proudly served in the Army for 4 years. Married and have 2 daughters. Have been in the sales industry for 16 years. In the various sales jobs that I've had, 1 thing remains constant, that I am a customer as well and that if I take care of a potential client as I wish to be treated, everything else tends to fall in line. I look forward to earning your business!

Dealership Experience

10 yrs, 4 mos

Industry Experience

10 yrs, 4 mos

Specialties & Trainings

Honda Council of Sales Leadership: Gold

5.0

260 Reviews

Write a Review

260 Reviews of Jacque Brown

August 31, 2022

Dealership Rating
Employee Rating

I really appreciated the time Jacque took to show us not only the car features, but introducing us to the service dept - even before we said we were buying the car. Very personable and helpful. He is part More

by KK
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: André Coleman, Jeff Winnington

Sep 03, 2022

Heritage Honda Bel Air responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Honda Bel Air! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 31, 2022

Dealership Rating
Employee Rating

The dealership was Amazing! ! Went above and beyond to get us the car we wanted! More

by noellekirby2141
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: André Coleman

Sep 03, 2022

Heritage Honda Bel Air responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

August 27, 2022

Dealership Rating
Employee Rating

Jacque was very professional, knowledgeable and courteous. He listened to my concerns and welcomed my input during my purchase. I will definitely recommend him to my friends and family. And look fo More

by chrisgordon37
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Dowdy, Terri Thompson

Aug 29, 2022

Heritage Honda Bel Air responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

August 18, 2022

Dealership Rating
Employee Rating

Jacque took the time to understand my needs, walk through all of the car features, and answer all of my questions. I was not pressured to make a purchase and felt like this was a true learning process to ens More

by LShare
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 20, 2022

Heritage Honda Bel Air responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 17, 2022

Dealership Rating
Employee Rating

Great experience, Jacque is super helpful, knowledgeable and accommodating. He made sure we were happy with our purchase and provided us with super service. More

by Wndrwmnj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 19, 2022

Heritage Honda Bel Air responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope to be of service to you again! Take care!

August 15, 2022

Dealership Rating
Employee Rating

Jacque was a great host today. We visited many car lots today. He was by far the best of them all. Most informed about the cars we were looking at. So after a long day we came back More

by Dcbrown61
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Dowdy

Aug 18, 2022

Heritage Honda Bel Air responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

August 12, 2022

Dealership Rating
Employee Rating

A good car buying experience. Jacque was knowledgeable, pleasant and helpful. I would highly recommend! More

by ajr
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Hock , Frank Boling

Aug 15, 2022

Heritage Honda Bel Air responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

July 11, 2022

Dealership Rating
Employee Rating

Is there a word for better than THE BEST? Complete attention to what I needed and wanted, concerned and patient, helped in every area. Jacque Brown & Tyler Langford are dreamweavers. Alway More

by Mimi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tyler Langford

Jul 13, 2022

Heritage Honda Bel Air responded

Hello Mimi, we're happy you found our staff to be so supportive during your experience here at Heritage Honda Bel Air. We hope you continue to choose us for all your automotive needs! Take care!

June 27, 2022

Dealership Rating
Employee Rating

Even though there were mark-ups at all my local dealers, there's was one of the least. They were also able to reserve my vehicle despite low volume. More

by triggor2423
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Boling, André Coleman, Tyler Sahady

Jun 29, 2022

Heritage Honda Bel Air responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

May 21, 2022

Dealership Rating
Employee Rating

The dealership charges for useless mandatory upgrades. They also classify a sale as taking $2000 off which they charge $2000 more to begin with. More

by travisa.hammond
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Trevin Dayne , Frank Boling, Stanislav Kovachki, Tyler Sahady

May 25, 2022

Heritage Honda Bel Air responded

Thank you for sharing your feedback about your recent experience with Heritage Honda Bel Air. We take great pride in providing an exceptional experience to all customers and sincerely apologize as it appears this did not occur. Unfortunately, due to the high demand for vehicles, market price adjustments have been made for most manufacturers. We greatly appreciate you taking the time to speak with our General Sales Manager, Tyler Langford, allowing us to further discuss the situation and immediately address your concerns. As discussed, if you have any additional questions, please contact Tyler directly at tlangford@mileone.com or 410.698.0027. Again, thank you for your time.

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