Jacob Z

The customer service was absolutely amazing ! Quan and Jacob took great care of me ! I’m now in my dream car, thank you guys so much they’re the GOAT!!! Quan and Jacob took great care of me ! I’m now in my dream car, thank you guys so much they’re the GOAT!!! More

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Second time back since 2021bto purchase another vehicle and service is still exceptional, and friendly. and service is still exceptional, and friendly. More

by xavier.edgecomb Verified Customer Verified Customer

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It was great working with Jacob and purchase my vehicle through him. I am upset at the fact that this car was a smoker’s vehicle and that was not disclosed to me nor was it on the CARFAX. The detailers sho through him. I am upset at the fact that this car was a smoker’s vehicle and that was not disclosed to me nor was it on the CARFAX. The detailers should have picked up that instead of trying to cover it up with air fresheners. Especially as a Certified Pre Owned vehicle. My family noticed the smell as soon as I opened the door when I bought the car home. Really embarrassing I should have been more observant. Still waiting on my second key, but Jacob is keeping me updated. He’s doing a good job! Just don’t know if would trust recommending the dealership to family or friends and doing any future business. Just did paperwork with Terrence. More

by torrenceof73 Verified Customer Verified Customer

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They made the process super easy and fast. We are purchased from O’Steen in the past and will continue to do so. Love the amount of inventory they have to choose from. We are purchased from O’Steen in the past and will continue to do so. Love the amount of inventory they have to choose from. More

by Bugaudiophile Verified Customer Verified Customer

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The staff is very kind, helpful, attentive and courtesy. Jacob was very knowledgeable and patient whike we decided on the vehicle we wanted. This is our second vehicle from here and love it!!! Thank you O'S Jacob was very knowledgeable and patient whike we decided on the vehicle we wanted. This is our second vehicle from here and love it!!! Thank you O'Steen Volkswagen and staff!!! It was very quick and easy to get in and out... More

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My car buying experience at O'Steen Volkswagen dealership was made even better by the outstanding service provided by sales rep Jacob and Rob from finance. Their professionalism, attention to detail, and ded was made even better by the outstanding service provided by sales rep Jacob and Rob from finance. Their professionalism, attention to detail, and dedication to ensuring my satisfaction were truly commendable. Jacob guided me through the vehicle selection process with expertise, while Rob from finance made the financial aspect seamless and transparent. Together, they made my experience truly exceptional. Thank you guys! More

by colinj63 Verified Customer Verified Customer

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Marc and Jacob were professional, courteous, and honest. Such a pleasure dealing with this dealership and their entire team from sales, to managers, to the finance team! Such a pleasure dealing with this dealership and their entire team from sales, to managers, to the finance team! More

by Rebecca A. Verified Customer Verified Customer

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Very flexible in terms of negotiating. Highly polite staff. Was a real pleasure working with. Highly polite staff. Was a real pleasure working with. More

by KRIS.KUCZKOWSKI Verified Customer Verified Customer

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Jacob was very helpful and didn’t pressure us into buying a car we didn’t want a car we didn’t want More

by benvol1 Verified Customer Verified Customer

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It was a silky smooth experience. We spoke like buddies and he listened to what I wanted. We spoke like buddies and he listened to what I wanted. More

by garger Verified Customer Verified Customer

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