11 Reviews
Write a Review11 Reviews of Jacob Z
October 30, 2024
The customer service was absolutely amazing ! Quan and Jacob took great care of me ! I’m now in my dream car, thank you guys so much they’re the GOAT!!! Quan and Jacob took great care of me ! I’m now in my dream car, thank you guys so much they’re the GOAT!!! More
Other Employees Tagged: Quan Rashad
May 02, 2024
It was great working with Jacob and purchase my vehicle through him. I am upset at the fact that this car was a smoker’s vehicle and that was not disclosed to me nor was it on the CARFAX. The detailers sho through him. I am upset at the fact that this car was a smoker’s vehicle and that was not disclosed to me nor was it on the CARFAX. The detailers should have picked up that instead of trying to cover it up with air fresheners. Especially as a Certified Pre Owned vehicle. My family noticed the smell as soon as I opened the door when I bought the car home. Really embarrassing I should have been more observant. Still waiting on my second key, but Jacob is keeping me updated. He’s doing a good job! Just don’t know if would trust recommending the dealership to family or friends and doing any future business. Just did paperwork with Terrence. More
Other Employees Tagged: Terrence R
May 01, 2024
They made the process super easy and fast. We are purchased from O’Steen in the past and will continue to do so. Love the amount of inventory they have to choose from. We are purchased from O’Steen in the past and will continue to do so. Love the amount of inventory they have to choose from. More
Other Employees Tagged: Matthew D
April 25, 2024
The staff is very kind, helpful, attentive and courtesy. Jacob was very knowledgeable and patient whike we decided on the vehicle we wanted. This is our second vehicle from here and love it!!! Thank you O'S Jacob was very knowledgeable and patient whike we decided on the vehicle we wanted. This is our second vehicle from here and love it!!! Thank you O'Steen Volkswagen and staff!!! It was very quick and easy to get in and out... More
Other Employees Tagged: Terrence R, Marc Trice
April 12, 2024
My car buying experience at O'Steen Volkswagen dealership was made even better by the outstanding service provided by sales rep Jacob and Rob from finance. Their professionalism, attention to detail, and ded was made even better by the outstanding service provided by sales rep Jacob and Rob from finance. Their professionalism, attention to detail, and dedication to ensuring my satisfaction were truly commendable. Jacob guided me through the vehicle selection process with expertise, while Rob from finance made the financial aspect seamless and transparent. Together, they made my experience truly exceptional. Thank you guys! More
Other Employees Tagged: Andrew S
April 10, 2024
Marc and Jacob were professional, courteous, and honest. Such a pleasure dealing with this dealership and their entire team from sales, to managers, to the finance team! Such a pleasure dealing with this dealership and their entire team from sales, to managers, to the finance team! More
Other Employees Tagged: Chris N, Marc Trice , Gentleman in Finance that’s birthday is 7/16