Jacob Z
Jacob Z at O'Steen Volkswagen

Jacob Z

Product Specialist

O'Steen Volkswagen

11401 Philips Hwy
Jacksonville, FL 32256

Contact Me
5.0
33 Reviews

Dealership Experience

3 yrs, 6 mos

Industry Experience

16 yrs, 6 mos

5.0

33 Reviews

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33 Reviews of Jacob Z

November 06, 2025

Dealership Rating
Employee Rating

Scott our sales representative was great, very knowledgeable and helpful. I highly recommend Olsteen. I’ve done business with them for over 10 years now. More

by zlmiller2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Pantin

Nov 10, 2025

O'Steen Volkswagen responded

Thank You so much for your loyalty and kind words! We’re thrilled to hear that Scott provided knowledgeable and helpful service. It’s wonderful to have customers like you who have trusted us for over 10 years, and we truly appreciate your recommendation. We look forward to serving you for many more years to come!-AS

November 01, 2025

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Employee Rating

My experience with O’Steen Volkswagen was amazing! !! This is my 3rd car from them and each time has been great! I would like to thank Scott, Jacob, and Matt for their professionalism and customer se More

by princepessa6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew D, Scott Pantin

Nov 10, 2025

O'Steen Volkswagen responded

Hi Etan and Melissa, THANK YOU so much for your kind words and for being loyal customers! We’re thrilled to hear that Scott, Jacob, and Matt made each of your experiences smooth, stress-free, and enjoyable. It means a lot to know you feel well taken care of, and we truly appreciate your recommendations. We look forward to serving you for many more vehicles to come!-AS

October 20, 2025

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Everyone was extremely nice, service was excellent. Very nice, clean dealership. I would recommend them to anyone who's looking for a quality vehicle More

by bellikdave
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Pantin

Oct 22, 2025

O'Steen Volkswagen responded

Thank you for your kind words! We’re delighted to hear that you had an excellent experience with our friendly team and enjoyed our clean dealership. Your recommendation means a lot to us, and we’re glad we could help you find a quality vehicle. We look forward to serving you again!-AS

June 17, 2025

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A great car experience! It was easy and pretty fast! Everyone was honest and upfront with us. We would definitely buy another car from here! More

by emereysmith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Terrence R

Jun 17, 2025

O'Steen Volkswagen responded

Thank you for the wonderful review! We're so happy to hear that your car-buying experience was smooth, fast, and honest—just the way it should be. We truly appreciate your trust and kind words, and we’d be thrilled to help you again when you're ready for your next vehicle. Enjoy your new car!-AS

June 13, 2025

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I walked in to get my oil changed as I had an appointment and I walked out with a new car. Jacob was absolutely professional helpful and it was a pleasure working More

by Globaltitle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin B

Jun 13, 2025

O'Steen Volkswagen responded

Wow — what a visit! We're so glad to hear your routine oil change turned into an exciting new car day! 😊 Thank you for the kind words about Jacob — he's a true professional and we’re lucky to have him on our team. We're thrilled the experience was smooth and enjoyable for you, and we hope you’re loving your new ride! If you ever need anything, we’re always here to help. -AS

June 05, 2025

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Jacob and the whole dealership helped us a lot and we are very satisfied with our experience. More

by siddy.subash
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Jun 05, 2025

O'Steen Volkswagen responded

Thank you so much for your kind words! We're thrilled to hear that Jacob and the rest of the O'Steen VW team were able to help make your experience a great one. Your satisfaction means everything to us, and we truly appreciate you choosing our dealership. If you need anything in the future, we're always here to help! 🚗💙-AS

June 04, 2025

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It was the easiest transaction I’ve done. 90% was done before we even got there. More

by rrjs68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Terrence R

Jun 04, 2025

O'Steen Volkswagen responded

Thank you for the great feedback! We're so glad to hear that the process was smooth and efficient for you. Making your experience easy and hassle-free is always our goal, and it's great to know we hit the mark. We appreciate your business and look forward to helping you again in the future!-AS

March 08, 2025

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Mat, and Jacoby and Marc save the day and money for me really awesome 👌 guys much love ❤️ More

by robinhood197578
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marc T, Quan R, Andrew L

Mar 10, 2025

O'Steen Volkswagen responded

We appreciate you taking the time to share a 5-STAR review! Please reach out and let us know if there is anything we could have done better. /MM

March 06, 2025

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Employee Rating

I visited the dealership to see if I could trade a 3 week old Honda CRV b/c it was too big and the dash board too complicated for me. I left with a VW Taos More

by pattykoch17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Terrence R

Mar 06, 2025

O'Steen Volkswagen responded

Thank you so much for your wonderful 5-star review! We're thrilled to hear that we were able to help you find the perfect fit with the VW Taos. It's great to know that we could assist in making your transition from the Honda CRV smooth and easy. If you ever need anything in the future or have any questions about your new vehicle, don’t hesitate to reach out. Enjoy your new ride! 😊🚗 *AS

February 24, 2025

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Employee Rating

Love the atlas, thanks to Jacob and Kelvin, highly recommend dealing with them anytime you are in the market for a vehicle. More

by Bianca88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew D, Kelvin F

Feb 24, 2025

O'Steen Volkswagen responded

Thank you so much for your kind words! We're thrilled to hear you love the Atlas, and we truly appreciate the shoutout to Jacob and Kelvin. They will be so happy to know they made a positive impact on your experience. If you ever need anything in the future, don't hesitate to reach out. We look forward to working with you again! *AS

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