Jacob Wyatt
Jacob Wyatt at Gettel Chrysler Jeep Dodge Ram
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Jacob Wyatt

Assistant Service Manager

Gettel Chrysler Jeep Dodge Ram

2323 Tamiami Trail
Punta Gorda, FL 33950

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4.7
261 Reviews

Dealership Experience

19 yrs, 3 mos

Industry Experience

19 yrs, 3 mos

4.7

261 Reviews

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261 Reviews of Jacob Wyatt

December 20, 2024

Dealership Rating
Employee Rating

Absolutely amazing! Every time I have my vehicle serviced here I am taken care of and I always feel welcome. Thank you to the great staff for taking excellent care of my More

by tiburonse27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 17, 2024

Dealership Rating
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Jake Wyatt and Joe Wood were very helpful and my repairs were made in a timely manner at a fair price. Highly recommend Gettel and these 2 employees. More

by timlorigalster
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Joe Wood

Dec 20, 2024

Gettel Chrysler Jeep Dodge Ram responded

Thank you for your 5 star review! Our team appreciates your feedback! We will see you again for your next vehicle service!

Dec 20, 2024

timlorigalster responded

Great dealership Great people

Dec 20, 2024

timlorigalster responded

Great people Great dealership

December 16, 2024

Dealership Rating
Employee Rating

Ernie was very personable and helped me sooo much thru my oil change process. Thank you for your expert services! More

by crjubie2
Service Price Transparency
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Recommend Dealer
Yes
Dec 20, 2024

Gettel Chrysler Jeep Dodge Ram responded

Thank you for your 5 star review! Ernie is a valued member of our team, & we are glad you had a great experience! We will see you on your next service appointment.

December 06, 2024

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Very pleased with the service I received. My jeep is still under warranty and they take good care of me here. They are very professional, efficient and easy to schedule appointments with. More

by SHARI.CHASE
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Dec 20, 2024

Gettel Chrysler Jeep Dodge Ram responded

Thank you for giving us 5 stars & a great review. Our Service department strives to make your visit as efficient as possible. We appreciate your feed back & hope to see you again at your next service appointment!

Dec 20, 2024

Gettel Chrysler Jeep Dodge Ram responded

Thank you for your great review & for giving our service team a 5 star review! We appreciate your positive feedback & we hope to see you again at your next service appointment!

November 26, 2024

Dealership Rating
Employee Rating

Worst service ever 3weeks to get an appointment Told 9. 30 Thursday 14 Oct. I arrived At 9am I called on Friday afternoon as nobody had called me, I picked my truck up at 1pm on Saturday 16 Oct it hadn't ev More

by mike.dodds
Service Time
Service Communication
Recommend Dealer
No
Dec 16, 2024

Gettel Chrysler Jeep Dodge Ram responded

Dear Mike, Thank you for sharing your experience. I want to extend my sincerest apologies for the inconvenience and frustration you faced during your recent service appointment. Waiting weeks for an appointment, only to have your truck not even looked at, is completely unacceptable, and I take full responsibility for our failure to meet your expectations. Communication and timely service are critical to providing a positive customer experience, and it’s clear we fell short in both areas. I will be addressing this situation with our team to ensure this does not happen again. Please contact me directly at cdrobney@gettel.com or let me know a convenient time to reach you. I’d like to understand your concerns further and make things right. Your time and trust are important to us, and I hope we can earn back your confidence. Thank you for bringing this to my attention. Sincerely, Chris Drobney General Manager Gettel CDJR

November 16, 2024

Dealership Rating
Employee Rating

Jake took great care of me. Got me right in and fixed my issue within 5 minutes. He didn't even charge me. He told me it wasn't a big deal and he'd rather take care of me for s More

by tiburonse27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 20, 2024

Gettel Chrysler Jeep Dodge Ram responded

Thank you for your 5 star review! We appreciate the feedback & will see you at your next service appointment.

November 14, 2024

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Employee Rating

My Jeep’s key fob was ruined in the wash. I wish it was not so expensive to replace🤑 More

by Bigblue2022
Service Price Transparency
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Recommend Dealer
Yes

November 12, 2024

Dealership Rating
Employee Rating

Service was great. Follow up on a paint issue was not. Review of Gettel advantage should be reviewed with all new service techs. More

by theahedderick
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Tristan

October 29, 2024

Dealership Rating
Employee Rating

They were very thorough with my oil change and tire rotation. They also topped off my transmission fluid that I didn't even know was low. Courteous staff, very nice waiting area as well. More

by roxlynn2410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Samaroo

October 05, 2024

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Employee Rating

Got my truck fixed in the time they estimated it would take and at the cost given. More

by ted26
Service Price Transparency
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Recommend Dealer
Yes
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