Jacob Stewart | Page 8

When I needed to have something done, James was quick and decisive and made it a very easy transition for me to get into a new vehicle. I really appreciate his work and how well he was able to accommodate al decisive and made it a very easy transition for me to get into a new vehicle. I really appreciate his work and how well he was able to accommodate all my needs! More

by ferriellchef Verified Customer Verified Customer

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Certainly! How about this: "The car buying process was incredibly smooth and quick! Jacob provided all necessary information before we drove to the dealershi How about this: "The car buying process was incredibly smooth and quick! Jacob provided all necessary information before we drove to the dealership. He was extremely friendly and took the time to explain all the car's features and functions. Even though we arrived just before closing, we never felt rushed at all. More

by Honey Verified Customer Verified Customer

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Jacob was fantastic to work with. My car buying experience went smooth, he took their time to explain the process. My experience thus far at Carter Subaru was good, staff are very h My car buying experience went smooth, he took their time to explain the process. My experience thus far at Carter Subaru was good, staff are very helpful. Highly recommend this place for anyone looking for their new Subaru. More

by samm_bordeaux Verified Customer Verified Customer

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An easy purchase experience. From the time we ordered our 2025 forester to the time it arrived on the lot we were kept informed of the progress of the arrival of our car. It only From the time we ordered our 2025 forester to the time it arrived on the lot we were kept informed of the progress of the arrival of our car. It only took 3 weeks to get it delivered. More

by lizfortier Verified Customer Verified Customer

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Great service rep, made sure that I found the right car and even helped moved things to the new Impreza. and even helped moved things to the new Impreza. More

by Joshterg Verified Customer Verified Customer

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Very nice, doesn’t pressure you. He explained, and answer my questions. Very easy to communicate while I was looking for my vehicle. He explained, and answer my questions. Very easy to communicate while I was looking for my vehicle. More

by dpineda61 Verified Customer Verified Customer

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Appreciate the experience of buying online. Jacob gave us excellent, thorough information, and very friendly. Jacob gave us excellent, thorough information, and very friendly. More

by morriskomedal Verified Customer Verified Customer

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made the car buying experience painless. great service and fast replies to all emails. would recommend great service and fast replies to all emails. would recommend More

by jdomina Verified Customer Verified Customer

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I am so lucky that I got Jacob as the sales consultant for decision making on my new 2024 Subaru Outback. He is such a good listener, making me feel heard. Jacob guided me through the process, asking cl for decision making on my new 2024 Subaru Outback. He is such a good listener, making me feel heard. Jacob guided me through the process, asking clarifying questions and answering my concerns. He is a very good communicator and followed up appropriately every step of the way. This was a big step up for me, as I traded in a 22 year old car. As an older person and a woman, I appreciated being taken seriously and being heard as I communicated my decisions. There was absolutely no pressure at any point from test drive to signing the deal. I think Jacob is way above average in today's customer service world. Alex was very helpful with the follow-up for Q and A after I bought my new Subaru Outback. He listened to my various questions, and provided answers in terms that I could easily understand. He normalized what was confusing for me, so I never felt stupid about lack of experience with new car technology. From the beginning of the session, I felt heard and felt reassured as I continued this steep learning curve with my first new car after 22 years. It is wonderful to know I can contact him in the future if I get stuck. More

by cwhillo Verified Customer Verified Customer

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Jacob was very helpful and responsive. I was very pleased with the customer service and the process of buying a car from out of state and arranging to have it shipped to Alaska. I was very pleased with the customer service and the process of buying a car from out of state and arranging to have it shipped to Alaska. More

by mcclurgcj Verified Customer Verified Customer

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