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Jacob Smetana
Jacob Smetana at Ken Ganley Kia Mentor
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Jacob Smetana

Sales Specialist

Ken Ganley Kia Mentor

9090 Mentor Avenue
Mentor, OH 44060

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4.9
22 Reviews

• Baseball fan • United States Marine Corps Reserves • Video game enthusiast • Dog dad

Dealership Experience

3 yrs, 7 mos

Industry Experience

3 yrs, 7 mos

Languages Spoken

English English

4.9

22 Reviews

Write a Review

22 Reviews of Jacob Smetana

September 07, 2024

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Employee Rating

This was the most pleasant car shopping that I have ever experienced. From our sales man than the manager and also finance guy everything was amazing. I would recommend this place to everyone. More

by Goranhvac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marko Jokanovic, Svet Vujovic

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Sep 09, 2024

Ken Ganley Kia Mentor responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 31, 2024

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Employee Rating

Jacob is a great salesman, I will highly recommend him. everyone was very professional and nice More

by reneeawarner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eugene Gritsenko, Nicholas Zaucha

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Sep 05, 2024

Ken Ganley Kia Mentor responded

Hi, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

August 13, 2024

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Employee Rating

This is the third vehicle I have purchased at this dealership and I will keep coming back!! More

by Mtodd001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Carlson

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Aug 16, 2024

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

August 13, 2024

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Employee Rating

Hello Ken Ganley I met with Jacob. He was very professional polite. I would recommend can Ganley to anyone and refer them to Jacob. I have his card if there is a chance that I can do t More

by Mack
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marty Albee

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Aug 16, 2024

Ken Ganley Kia Mentor responded

Mack, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

August 05, 2024

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Employee Rating

Jacob is an excellent salesman. He has always been great and very helpful. He puts up with me and takes care of everything I ask for. I would highly recommend Jacob to anyone lookin More

by Firefighter
Recommend Dealer
Yes
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Aug 09, 2024

Ken Ganley Kia Mentor responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Kia Mentor! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 05, 2024

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Employee Rating

Excelente buen servicio buen trato y los vendedores como Jacob son excelentes personas de verdad saben como tratar los clientes More

by Gloria Alvarez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Apr 06, 2024

Ken Ganley Kia Mentor responded

Hola Gloria, nos alegra que hayas encontrado que nuestro personal te brindó tanto apoyo durante tu experiencia aquí en Ken Ganley Kia Mentor. No dude en comunicarse con nosotros si necesita algo. Ten un día maravilloso.

March 01, 2024

Dealership Rating
Employee Rating

They were all very polite and professional. And my Sellsman Jacob was awesome Very professional More

by Johnny's
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Mar 04, 2024

Ken Ganley Kia Mentor responded

Hi, we appreciate your positive review of your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

March 01, 2024

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Employee Rating

Great experience with professional sales team. Listens to you and matches you with your major desires in a car deal. More

by rjwatford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Arnoff, Jeff Loschert

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Mar 03, 2024

Ken Ganley Kia Mentor responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

January 04, 2024

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Employee Rating

We were greeted warmly by our salesman who answered all our questions and helped us find the right car for our needs. More

by robin_douglass
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eugene Gritsenko

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Jan 06, 2024

Ken Ganley Kia Mentor responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 30, 2023

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Employee Rating

The customer service is out of this world amazing! !! I asked a ton of questions, and Jacob patiently answered each and every one making me feel valued as a customer. Knowing all the tiny details helpe More

by Amy Dahl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eugene Gritsenko , Tony Dardis, Eric Bard

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Dec 04, 2023

Ken Ganley Kia Mentor responded

Hi Amy, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

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