Jacob Povlich
Jacob Povlich at Russ Darrow Kia of Waukesha
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Jacob Povlich

Service Advisor, Assistant service manager & Dispatcher

Russ Darrow Kia of Waukesha

2141 East Moreland Boulevard
Waukesha, WI 53186

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4.7
158 Reviews

Proud husband and father. I have been employed in the dealership service for 6 years and love helping others. My hobbies include all things sci-fi and fantasy , reading and true crime.

Dealership Experience

10 yrs, 3 mos

Industry Experience

15 yrs, 3 mos

Specialties & Trainings

Professional Elite service advisor status for Kia and Nissan

4.7

158 Reviews

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158 Reviews of Jacob Povlich

February 28, 2025

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Jacob rocks as usual. Always 100% satisfied with the service and overall experience at Darrow! More

by waynetmorgan
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Recommend Dealer
Yes
Mar 03, 2025

Russ Darrow Kia of Waukesha responded

Thanks for sharing about your experience with Russ Darrow Kia of Waukesha. We appreciate your business and hope to see you again soon! Brandon McGahee brandon.mcgahee@russdarrow.com

February 21, 2025

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The team at Russ Darrow Kia is outstanding. Courteous, friendly, knowledgeable and willing to listen and answer questions. I highly recommend them! More

by imdonf
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Recommend Dealer
Yes
Feb 22, 2025

Russ Darrow Kia of Waukesha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Brandon McGahee brandon.mcgahee@russdarrow.com

February 21, 2025

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I didn’t get my free car wash with my oil change and they wanted to charge me $60 for a cabin air filter. More

by FELICIA.SCHMIDT00
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Recommend Dealer
No
Feb 25, 2025

Russ Darrow Kia of Waukesha responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Brandon McGahee brandon.mcgahee@russdarrow.com

February 12, 2025

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Again for the second time getting my oil change they forgot to check my ties the low air pressure light was on after I got back into my car. The first time I returned and got it done by that nice you More

by loberruner
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Recommend Dealer
No

Other Employees Tagged: Kayleigh Recker

Feb 15, 2025

Russ Darrow Kia of Waukesha responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Brandon McGahee brandon.mcgahee@russdarrow.com

February 09, 2025

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The service staff are very helpful and respectful. I appreciate the ride service to and from home. More

by LYNDAJERMAN
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Recommend Dealer
Yes

Other Employees Tagged: Joseph Sili

Feb 09, 2025

Russ Darrow Kia of Waukesha responded

Hi Lynda: Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Brandon McGahee brandon.mcgahee@russdarrow.com

February 04, 2025

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Everyone is very professional, and always make sure my car gets the best service. Very happy with my appointment. More

by Mlh
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Recommend Dealer
Yes
Feb 04, 2025

Russ Darrow Kia of Waukesha responded

Thanks for sharing about your experience with Russ Darrow Kia of Waukesha. We appreciate your business and hope to see you again soon! Brandon McGahee brandon.mcgahee@russdarrow.com

January 31, 2025

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As always, the Darrow service team continues to provide their professional “TLC’ They ask lots of questions and follow up making certain my old vehicle operates and looks like new when I head out the door More

by jon89
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Recommend Dealer
Yes
Feb 02, 2025

Russ Darrow Kia of Waukesha responded

Thank you so much for your kind words, Jon, and for taking the time to leave us this wonderful feedback! Brandon McGahee brandon.mcgahee@russdarrow.com

January 26, 2025

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Service was fast waiting area was clean and comfortable and the service person listened to me and went above and beyond what I expected More

by RAVINS50
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Recommend Dealer
Yes

Other Employees Tagged: Angela David

Jan 27, 2025

Russ Darrow Kia of Waukesha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your service expectations. Thank you again for choosing Russ Darrow Kia of Waukesha. We look forward to having you as one of our valued customers for many more years to come! Brandon McGahee brandon.mcgahee@russdarrow.com

January 16, 2025

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I received excellent service, as always. An oil change, tire rotation, and recalled part replacement only took an hour and a half to complete. More

by jkendahl
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Recommend Dealer
Yes

Other Employees Tagged: Kara Snedecor

Jan 16, 2025

Russ Darrow Kia of Waukesha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Brandon McGahee brandon.mcgahee@russdarrow.com

January 16, 2025

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Employee Rating

Excellent service! Good service, they work very well and super fast I recommend them 100% with all my acquaintances always More

by Eliasvargas1105
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Recommend Dealer
Yes

Other Employees Tagged: Kara Snedecor

Jan 17, 2025

Russ Darrow Kia of Waukesha responded

Elias, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Kia of Waukesha, we look forward to having you as a valued customer for many years to come! Brandon McGahee brandon.mcgahee@russdarrow.com

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