Jacob Peregoy

518 Auto Sales of Norfolk responded

Thank you for bringing this to our attention. We’re sorry to hear about your frustration and understand how concerning it must be to experience a delay after purchasing a vehicle, especially after paying in full. Our goal is always to keep our customers informed and make the process as smooth as possible, and we apologize if communication has not met that expectation. There may be circumstances related to final processing, inspection, or paperwork that have caused the delay, but we would like the opportunity to review your situation and provide you with clear answers. Please contact our management team directly so we can look into this right away and work toward resolving the matter as quickly as possible. Your business is important to us, and we appreciate the opportunity to make this right.