Jacob O'connell

Good people, no pressure and great customer service. The service department is another reason I buy from RWH. The service department is another reason I buy from RWH. More

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I just purchased a 2026 Honda CRV EX-L from Rusty Wallace Honda off Callahan, and had a fantastic experience working with Jacob O’Connell. Jacob was incredibly knowledgeable and attentive to my questions and Honda off Callahan, and had a fantastic experience working with Jacob O’Connell. Jacob was incredibly knowledgeable and attentive to my questions and needs without being pushy. He even stayed late to ensure I was comfortable with all the new tech features before I drove off the lot. If you want an stress-free car buying experience, I highly recommend asking for Jacob! More

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I was in a tight spot having had an accident right at the start of the holiday season and not expecting to have to buy a car for Christmas. I found a great deal at Rusty Wallace Honda and Jake was so kind a start of the holiday season and not expecting to have to buy a car for Christmas. I found a great deal at Rusty Wallace Honda and Jake was so kind and patient to work with me. He was never pushy and allowed me the time I needed to check out all my options without pressure to make a decision. That was not my experience at other dealerships. I hope I’m not in the market again anytime soon; but when I am, my first call will be to Jacob Oconnell. More

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We have dealt with Jacob three times and would prefer him every time, he is absolutely fabulous at his job. every time, he is absolutely fabulous at his job. More

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Excellent experience all the way around. Could not ask for a better team than any of the Rusty Wallace teams. Thank you Chad and Jacob. Could not ask for a better team than any of the Rusty Wallace teams. Thank you Chad and Jacob. More

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Chad and Jacob were phenomenal They were informative and it felt like family I would absolutely tell anyone I know to shop at this dealership Thank you so much for everything it felt like family I would absolutely tell anyone I know to shop at this dealership Thank you so much for everything More

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Jacob was very helpful and patient with me. I had a lot of questions and was really scared of making such a big purchase. He made me feel very comfortable and I didn’t feel like I was being pre I had a lot of questions and was really scared of making such a big purchase. He made me feel very comfortable and I didn’t feel like I was being pressured into buying anything. I would definitely recommend him for anyone looking to buy a new car. More

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Nice Honda. Thanks. I was expecting trickery and deceit. But it was a gentlemanly process. I do appreciate it. Thanks again! Thanks. I was expecting trickery and deceit. But it was a gentlemanly process. I do appreciate it. Thanks again! More

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Talked with Jacob several times about trading in my old HR-V. Came in to have my HR-V serviced one day, talked numbers with Jacob, and walked out a couple hours later with my new CR-V Hybrid! Jacob and all HR-V. Came in to have my HR-V serviced one day, talked numbers with Jacob, and walked out a couple hours later with my new CR-V Hybrid! Jacob and all the staff at Rusty Wallace Honda were straightforward and made trading-in so easy. We'll definitely be going back to Jacob for our next vehicle! More

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I can’t say enough about how friendly kind and caring these people are at Rusty Wallace Honda. From the moment I walked in the door everyone was wonderful. The car salesman never pressured me into anythi these people are at Rusty Wallace Honda. From the moment I walked in the door everyone was wonderful. The car salesman never pressured me into anything. He listened and got me exactly what I wanted. I would recommend this dealership and there employees to anyone. More

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