Jacob McDonald

Excellent customer service. Jacob explained in detail the service that was performed on the date I took my car and for an oil change. I was unaware that there had been a recall Jacob explained in detail the service that was performed on the date I took my car and for an oil change. I was unaware that there had been a recall that was taken care of also. And future services that I would need was explained in detail and prioritized More

by ROSAWILLIAMS9299 Verified Customer Verified Customer

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I am enjoying riding a new car thanks to James and his teamwork with everyone willing to help me out. teamwork with everyone willing to help me out. More

by JAYDEN5_HUMPHEY Verified Customer Verified Customer

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I came for an appointment just to be told they didn’t have the parts and I would have to go home and come back tomorrow possibly during the storm. Then they said never mind they found the part and would have the parts and I would have to go home and come back tomorrow possibly during the storm. Then they said never mind they found the part and would get my car fixed only for them to come back and say that actually the technician went home so I could not get my car fixed and to come back tomorrow and I would receive a discount for the trouble. Only for the discount to be a 10% of $100 coupon that I qualified for anyway because my service was over $700. The experience was terrible and service was horrible. More

by jgriggs26 Verified Customer Verified Customer

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this dealership is awesome amazing employees, great customer service, etc just awesome all around there customer service, etc just awesome all around there More

by RODERICKBYRDJR Verified Customer Verified Customer

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They did not fix the existing problem with the tire. I still have the same problem. No xxxx excuses I still have the same problem. No xxxx excuses More

by Dale Malone Verified Customer Verified Customer

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Promptly resolved and repaired a leaking oil-pan plug that was improperly inserted by another Hyundai dealer during a recent oil change. that was improperly inserted by another Hyundai dealer during a recent oil change. More

by MASON3441 Verified Customer Verified Customer

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I didn’t have Brandon as my as my service agent was Jacob. I give him a five star rating. Jacob. I give him a five star rating. More

by bonnie.conn Verified Customer Verified Customer

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Timely appointment. Considerate and thoughtful customer service. Excellent diagnostics and quick resolution of our problem. Considerate and thoughtful customer service. Excellent diagnostics and quick resolution of our problem. More

by LCPAINTER Verified Customer Verified Customer

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The staff was friendly and professional, professional environment that felt out of place,fast service, didn't realize how quick they got the job done. environment that felt out of place,fast service, didn't realize how quick they got the job done. More

by GREATYOSHIWHEELO1 Verified Customer Verified Customer

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Everyone was very friendly and kind . My appointment time was spot on and Jacob met me at my car to complete the checkin process. . I was then escorted to the lounge , which is very acc My appointment time was spot on and Jacob met me at my car to complete the checkin process. . I was then escorted to the lounge , which is very accommodating and comfortable . Over all great experience on my first service! More

by RITAHENDERSON29 Verified Customer Verified Customer

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