Jacob Marlow
Used Car Manager
North Knoxville Chrysler Dodge Jeep Ram
225 Callahan Drive
Knoxville, TN 37912
10 Reviews
Write a Review10 Reviews of Jacob Marlow
July 24, 2024
Donnie was patient, understanding, and efficient. He exceeded my expectations. I wanted nothing more, nothing less than what I received. THANK YOU TEAM! My daughter and I are so happy. Forever gratef He exceeded my expectations. I wanted nothing more, nothing less than what I received. THANK YOU TEAM! My daughter and I are so happy. Forever grateful for the new blessing in our lives. God is forever faithful. More
Other Employees Tagged: Donnie Oliver , Jonathan Pryor
February 28, 2024
The experience of purchasing a new truck from AJ Young and the North Knox Ram dealership was nothing short of remarkable. The only place I will work with in the future. and the North Knox Ram dealership was nothing short of remarkable. The only place I will work with in the future. More
Other Employees Tagged: Gary Burchfield, Chris Anderson, Johnny Hicks, AJ Young , Jonathan Pryor
December 18, 2023
They promised they were going to be easy to deal with, honest and no games and amazingly enough, they were telling the truth! Got a great deal on a really nice, super clean Wrangler. honest and no games and amazingly enough, they were telling the truth! Got a great deal on a really nice, super clean Wrangler. More
Other Employees Tagged: Brad Rayfield, Mark Collins, Ryan Goad , Amanda Hale, Zach Knox, Angie Loredo, Alabama girl in the Jeep off road shop!
December 13, 2023
If I could not give any stars and write a review I would. I will NEVER do business with this place again. We sold them back my jeep that we bought from there to buy a 2024. First off they promised to take m I will NEVER do business with this place again. We sold them back my jeep that we bought from there to buy a 2024. First off they promised to take my rock lights and fender lights off and they never did and sold as is, then promised to make it right. A week after no response we showed up at the dealership and they told us they sold it with the lights on it. Ok no big deal they promised to replace them for my new jeep. Fastforward 3 months later and we found a different jeep and ended up buying it. They took $1,000 off what they bought my jeep for a down payment on the new one. Promised we would get it back. Now they REFUSE to give us the money back and said it wasn’t a down payment. Well you owe us $1,000 since you took that out of my jeep buyback and said they can’t do anything about my lights either. We have sent so many people here to buy cars,my family alone has bought 4 from them and they treat their customers like this. Can’t respond to any text message you have to show up to get answers. Will NEVER recommend this place to anyone More
Other Employees Tagged: Brad Rayfield, Mark Collins
November 30, 2023
Great place to do business! Matthew and Jacob were a huge help in finding the right Jeep for me. This was also the fastest, least stressful vehicle transaction I’ve ever had! Lo Matthew and Jacob were a huge help in finding the right Jeep for me. This was also the fastest, least stressful vehicle transaction I’ve ever had! Look forward to seeing you guys again in the future 👍🏼 More
Other Employees Tagged: Matthew Schwartz
November 15, 2023
The people are so nice and helpful they are really a pleasure to deal with. They make buying a car or truck a nice experience pleasure to deal with. They make buying a car or truck a nice experience More
Other Employees Tagged: David Clendenon, Amanda Hale, Ashley Hatton
September 26, 2023
Recently purchased a 2024 Wrangler from North Knox Jeep and had the pleasure of working with Jonathan Pryor. The experience was seamless and Jonathan was incredibly knowledgeable and helpful. Highly recomm and had the pleasure of working with Jonathan Pryor. The experience was seamless and Jonathan was incredibly knowledgeable and helpful. Highly recommend! More
Other Employees Tagged: Rebekah Bean, Gary Burchfield, Mark Collins, Ryan Goad, Chris Anderson , Chris Jardet, Jonathan Pryor, Jordan Queener, Keith Russell
September 23, 2023
I bought a vehicle here last Saturday. As I was pulling off the lot I noticed a knocking sound coming from the AC. I called my sales rep immediately and he said he would talk to service ab As I was pulling off the lot I noticed a knocking sound coming from the AC. I called my sales rep immediately and he said he would talk to service about the issue. Fast forward to Thursday I dropped the vehicle off to get it sorted. I was then told that they wouldn’t take care of the issue and that I’d have to pay $400 to replace the blower motor! An issue that was clearly wrong with the vehicle when I purchased it. Mark, the GM, refused to do the right thing and insisted I pay $400 to fix the pre-existing issue. Stay far away from this dealership if you’re looking for honesty and integrity. What a terrible way to do business. More
Other Employees Tagged: David Carter, Mark Collins , Zach Knox
September 16, 2023
Ryan Goad, the Internet Sales Manager, was very professional in selling me my new Wrangler, no high pressure tactics used, and he even assisted me when he saw me come in to check a lug nut which wa professional in selling me my new Wrangler, no high pressure tactics used, and he even assisted me when he saw me come in to check a lug nut which was frozen on one wheel, the great service department finished the job within a couple of hours. But even the waiting was good, two stores and a cafe with good food and beverages at the dealership. Oh yes, I really did drive all the way from the Florida Keys.......1000 miles, to buy that new Jeep Wrangler at North Knoxville CDJR. I had never even considered purchasing a new vehicle on-line and the dealership and Mr. Goad, made the experience very easy. Tommy, Ramrod Key, Florida. PS: A special thanks to the official at the dealership who offered to buy me lunch and beverage at their cafe when he saw me waiting........but I had already dined there, and no one at any dealership has ever done that before. More
Other Employees Tagged: David Carter, Ryan Goad , David Clendenon, Zach Knox, LINZIE RIVERS, SERVICE DEPARTMENT
July 14, 2023
Great people to work with. They went above and beyond what I expected!! Great dealership!!! They went above and beyond what I expected!! Great dealership!!! More
Other Employees Tagged: Brad Rayfield, Gabe Reneau, Mark Collins