Jacob Lotano

I came in to pick up my vehicle at 9:00 per my appointment and it wasn’t ready. It hadn’t been detailed/serviced. The salesman kept telling me it would be ready shortly. Finally at 10:40 I asked t appointment and it wasn’t ready. It hadn’t been detailed/serviced. The salesman kept telling me it would be ready shortly. Finally at 10:40 I asked to speak to his manager. When I finally got the vehicle the gas was on empty. Also when I picked up the vehicle someone must have taken it over the weekend (which is probably why it wasn’t ready) because there was over 100 miles more than when I signed the paperwork. Lastly generally speaking the team there needs more training. I called to see who to make the certified check out to and it took the 4th person I spoke to get an answer. He also didn’t know the answer he had to call his manager. I just hope I don’t have issues with this vehicle because I do not want to go back to this dealership ever again. More

by JOYFEDS05 Verified Customer Verified Customer

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Dan was the man and jacob was awesome and jack made it up to me to me More

by ROBRAMS21 Verified Customer Verified Customer

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Sean was great, not too pushy compared to other car salesman I have dealt with. My only complaint was the service department put on new tires for vehicle but never checked valve stem which was faul salesman I have dealt with. My only complaint was the service department put on new tires for vehicle but never checked valve stem which was faulty and I had to replace immediately More

by mkrug0 Verified Customer Verified Customer

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Very friendly, informative and helpful. Would definitely feel comfortable giving a positive referral. A pleasure doing business! Would definitely feel comfortable giving a positive referral. A pleasure doing business! More

by MHAGGE2216 Verified Customer Verified Customer

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Everybody was very nice it was a pleasure to do business with you I will definitely be back I love my truck with you I will definitely be back I love my truck More

by HMCSLIM Verified Customer Verified Customer

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I had a very pleasant experience throughout my shopping experience. Everyone was attentive, responsive, courteous, professional and expedient. experience. Everyone was attentive, responsive, courteous, professional and expedient. More

by JEFFIANNOTTI Verified Customer Verified Customer

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The minute you walk in the atmosphere is uplifting. There was no wait time someone assisted me immediately. Everyone that assisted me was very kind and courteous, and made it a pleasant experience There was no wait time someone assisted me immediately. Everyone that assisted me was very kind and courteous, and made it a pleasant experience More

by JSTEVENSBROWNS Verified Customer Verified Customer

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Mark was wonderful! ! Worked well with me to get a great deal. Would def go back to him ! Worked well with me to get a great deal. Would def go back to him More

by MBARSCZ63 Verified Customer Verified Customer

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Prompt and attentive. Very clean dealership. Met all my needs and some. Looking forward to do more business with them. Very clean dealership. Met all my needs and some. Looking forward to do more business with them. More

by JLGRIFFIN135 Verified Customer Verified Customer

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The people are great and very helpful. Kind considerate. Professional. Everyone should buy from mohawk Chevrolet Kind considerate. Professional. Everyone should buy from mohawk Chevrolet More

by Jeff Verified Customer Verified Customer

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