Jacob Kapolka

All employees of the dealership were very helpful and friendly. It was a pleasure walking around and checking out cars there! friendly. It was a pleasure walking around and checking out cars there! More

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Jacob was wonderful. This was our first experience buying a car out of state and he was professional. He hand walked us through the entire process and was always availabl This was our first experience buying a car out of state and he was professional. He hand walked us through the entire process and was always available to answer any questions needed. We were even set up with a technology specialist to go over the interior design and systems once we received the vehicle. I highly recommend using Jacob for your next purchase. More

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For working on a deal out of state, it can be a bit overwhelming and even cause uncertainty on what you are buying. Jacob went above and beyond on working with us to make a trade-in of our GLB and pur overwhelming and even cause uncertainty on what you are buying. Jacob went above and beyond on working with us to make a trade-in of our GLB and purchasing a GLE as smooth as if we lived close by. From discussing every detail about the car to the personalized walk-thru video to the step-by-step of processing a deal including shipping our trade-in and shipping the GLE to us, Jacob was thorough. Jacob even took my calls for my inquiries while with another customer which shows me that all of his customers are a priority. Jacob is absolutely an asset to the Hoffman Estates dealership. MB of Hoffman Estates has an extensive and excellent selection of high quality MB vehicles to choose from. They also have the experience to assist in smooth out-of-state transactions. More

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I Absolutely Loved My Experience At Mercedes Benz of Hoffman with Jacob. He’s Amazing. I Left Satisfied and with the vehicle I wanted. Jacob had me in and out. The staff was so welcoming and nice. I wou Hoffman with Jacob. He’s Amazing. I Left Satisfied and with the vehicle I wanted. Jacob had me in and out. The staff was so welcoming and nice. I would definitely recommend. More

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The dealership and employees are amazing humans! Jacob and Ray went above and beyond helping me and my young son find our perfect vehicle just for us!! I feel so incredibly blessed. Thank you Jacob Jacob and Ray went above and beyond helping me and my young son find our perfect vehicle just for us!! I feel so incredibly blessed. Thank you Jacob and Ray More

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Jacob was lovely to work with. Super kind, knowledgeable and patient. Happy to have worked with him. Super kind, knowledgeable and patient. Happy to have worked with him. More

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Picked out a demo 2023 GLB 4 matic which Jacob was very helpful in showing us all the features. My wife is thrilled with the car and we look forward to a cross country road trip later this fall. Got a very helpful in showing us all the features. My wife is thrilled with the car and we look forward to a cross country road trip later this fall. Got a very good interest rate on the loan thanks to Charlie in the finance department and Claudia was very patient and helpful showing us how to use all the technical features. More

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The Best car buying experience I've ever had! ! I would highly recommend Jacob for your next Purchase ! I would highly recommend Jacob for your next Purchase More

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Highly recommend Jacob, the whole process was fast and smooth. Jacob explained everything and answered all our questions. Will definitely recommend Jacob to all our friends and family. smooth. Jacob explained everything and answered all our questions. Will definitely recommend Jacob to all our friends and family. More

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It was great experience, we purchased car with Jacob and we are super happy. Highly recommend! we are super happy. Highly recommend! More

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