Jacob Holt
Jacob Holt at DePaula Mazda

Jacob Holt

Service Advisor

DePaula Mazda

1586 Central Ave
Albany, NY 12205

4.9
127 Reviews
4.9

127 Reviews

Write a Review

Dealership Experience

1 yr, 3 mos

Industry Experience

1 yr, 3 mos

Languages Spoken

English English

Spanish Spanish

127 Reviews of Jacob Holt

December 20, 2024

Dealership Rating
Employee Rating

DePaula Mazda is a best place where I got highest service. All the employees are very helpful and try their best to help the customers. More

by Online.jakir.cou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 19, 2024

Dealership Rating
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Great service and experience tech. customer service was wonderful I'm very happy with everything they offer. More

by josephgoldson7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 14, 2024

Dealership Rating
Employee Rating

Your employees at your new Mazda dealership are the reason I return for servicing my 2019 CX-3. Lisa Dugan, Service Rep, is an asset to this center as well as other Service Reps, Service Advisors, Tech More

by Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lisa Dugan, Front Desk Reps, Service Advisors, Techs who addicted me on Tuesday. 12/19/2024.

December 13, 2024

Dealership Rating
Employee Rating

Thank you for service . It was a good timing to check car. I can now confidently drive during this season. More

by makoto.ueda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 11, 2024

Dealership Rating
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The entire staff is a pleasure to deal with. They were prompt in addressing my needs and fixing any problems More

by sbredice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 08, 2024

Dealership Rating
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Always friendly and transparent with their services. The waiting area is also clean and spacious enough to work while I wait. More

by Ahill1126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 07, 2024

Dealership Rating
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Wonderful treatment , excellent service . Would recommend dealership to anyone. It is a pleasure to have work done at Mazda Dealership. More

by Sandy Schieffelin
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

December 06, 2024

Dealership Rating
Employee Rating

I went to look for a new car and they had great customer service! They were very helpful and made sure the process went smoothly and quickly! More

by chrisryan7426
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jamil Karimi, Zak Ballard

December 05, 2024

Dealership Rating
Employee Rating

Very courteous and efficient. Helpful- drove me to nearby store.. Car ready in timely fashion More

by luq704
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 04, 2024

Dealership Rating
Employee Rating

Jake & Zach are AWESOME! Frank needs to explain the numbers more candidly to the customer, please. More

by prashantkaushik2508
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jake, Zach !!!

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