Jacob Holt
Jacob Holt at DePaula Mazda

Jacob Holt

Service Advisor

DePaula Mazda

1586 Central Ave
Albany, NY 12205

4.9
146 Reviews
4.9

146 Reviews

Write a Review

Dealership Experience

1 yr, 5 mos

Industry Experience

1 yr, 5 mos

Languages Spoken

English English

Spanish Spanish

146 Reviews of Jacob Holt

February 21, 2025

Dealership Rating
Employee Rating

Mazda staff are helpful and friendly Would not go to other places because parts are not aftermarket. More

by SUEHAMILL7
Service Price Transparency
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Recommend Dealer
Yes

February 19, 2025

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Friendly customer service and excellent communication. Service was finished in a timely manner with no issues More

by msarwan
Service Price Transparency
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Recommend Dealer
Yes

February 18, 2025

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Great service! Friendly, fast, very accommodating! Very pleased with the shuttle service! Thank you so much! More

by PARODALOY
Service Price Transparency
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Recommend Dealer
Yes

February 17, 2025

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Fast, Friendly. Work was done well and quickly. Will return for future services. Staff was excellent More

by douglapham
Service Price Transparency
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Recommend Dealer
Yes

February 13, 2025

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Lisa - and everyone I encountered - was super friendly and helpful. Just a pleasant, efficient experience overall. My only suggestion would be to reduce the number of emails and texts received... reminder More

by KCOLEMAN82
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Recommend Dealer
Yes

Other Employees Tagged: Lisa

February 02, 2025

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Everything went well. Relatively easy to get appointment for recall fix. When I arrived, both tech and receptionist were right on it, efficient and professionally friend More

by PMKENNEDY3
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Recommend Dealer
Yes

January 31, 2025

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The process was easy and seamless. They explained everything and made sure to update as they went. More

by samantha_curtiss
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Recommend Dealer
Yes

January 22, 2025

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As a first time car owner, I don’t know anything about cars and all the staff are very accommodating and helpful. Answered all my questions and walked me through my first car service. Special mention to J More

by bridgettecoleenmanalo
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Jenkins

January 19, 2025

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Brian conveniently assisted me with a recall and update. Quick polite professional and a clean car (washed off that road salt!). Thank you! More

by elschulz882
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Recommend Dealer
Yes

Other Employees Tagged: Brian

January 19, 2025

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Very professional and efficient! The service agent was able to reset my tire pressure gauge in a timely manner. More

by vellis721
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Recommend Dealer
Yes
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