Jacob Grimm
Jacob Grimm at White's Ford
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Jacob Grimm

Service Advisor

White's Ford

1780 N Main St
Orrville, OH 44667

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4.8
221 Reviews
4.8

221 Reviews

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221 Reviews of Jacob Grimm

January 24, 2025

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Employee Rating

Everything went smooth and easy. The whole process was fast and hassle free. I received my new roll back within a week. More

by JOSEE0997
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Recommend Dealer
Yes

January 24, 2025

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Jacob did his best, can’t ask for more. The mechanic could not find the fault, though & it cost me several hours if billable consulting time as a result. Not happy about that. More

by GFKDROBI
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Recommend Dealer
Yes

January 19, 2025

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I went to schedule an appointment for low oil pressure, they got me right away. I was in and out in 2 hours. More

by bethsuppan
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Recommend Dealer
Yes

January 13, 2025

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10/10 amazing experience! They got me in right away for an alignment on my new car that I purchased at another dealership. The other dealership couldn't get it into alignment, More

by millerorrville
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Recommend Dealer
Yes

January 11, 2025

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Excellent customer service, very knowledgeable technicians and customer focused staff. . Replaced defective brake sending unit and discovered stability control fault code other dealer said was not More

by dennissolar
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Recommend Dealer
Yes

January 09, 2025

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Only thing I didn’t like was I had to wait when I dropped it off early More

by Jcm11216
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Recommend Dealer
Yes

January 05, 2025

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They were quick when I called got me in the same day. And the called and fixed it the same day. More

by sammylove1617
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Recommend Dealer
Yes

January 03, 2025

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Great customer service and and friendly associates. Thanks for all you do to take care of your customers. More

by rechrdcottrill
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Recommend Dealer
Yes

December 31, 2024

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Everyone was nice and helpful. I would have rated it higher had I been kept informed on the status if my vehicle throughout the time they had my vehicle. More

by Susan.gruneisen
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Recommend Dealer
Yes

Other Employees Tagged: Thom Tate

December 29, 2024

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Don't ever go to this dealership or any dealership when they are having a scam promotion. I fell victim to this and paid $5000 more than what the price was advertised on the internet. Questioned the crooke More

by Camryowner888
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Recommend Dealer
No
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