Jacob Golden
Jacob Golden at Porsche Woodland Hills
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Jacob Golden

Service Manager

Porsche Woodland Hills

20539 Ventura Blvd.
Woodland Hills, CA 91364

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4.9
13 Reviews
4.9

13 Reviews

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13 Reviews of Jacob Golden

November 23, 2024

Dealership Rating
Employee Rating

Everything worked well. My service liaison Kevin was excellent. Job was on time on budget More

by Mcg4d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 04, 2024

Dealership Rating
Employee Rating

I have no idea why any Porsche owner would want to go anywhere else. Excellent service, great people every time. More

by Pete
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mario Chutan, Chris Carroll

Sep 04, 2024

Porsche Woodland Hills responded

Thank you Pete for the lovely review. We truly appreciate the five stars and support for our Service department. We look forward to serving you again. All the best, Porsche Woodland Hills

July 15, 2024

Dealership Rating
Employee Rating

The dealership is as spotless as a porsche dealership is supposed to be. Very impressive. More

by Fcblaze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 15, 2024

Porsche Woodland Hills responded

Thank you for visiting our new facility, we truly appreciate you and your time. We would love to learn more about your servicing experience with us, as it is truly the best way for us to learn and improve. Please feel free to give our Customer Experience Manager Charlotte a call directly at 818.932.1646 she is always eager to listen and assist. All the best, Porsche Woodland Hills

May 26, 2024

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Employee Rating

I came to this dealership for service on my vehicle. The independent shops I had gone to did not have the expertise needed to properly diagnose the check engine light. I was pleasantly surprised when Po More

by Ostrich
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 28, 2024

Porsche Woodland Hills responded

Thank you Ostrich for sharing your servicing experience with us. We appreciate the positive feedback for our service team. We look forward to serving you again in the future. All the best, Porsche Woodland Hills

February 03, 2024

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Employee Rating

Everyone has been very helpful, & friendly. Every attempt to schedule my vehicle, & help with a loaner is important for me. To keep me informed, & do the work in a timely fashion. The new Sho More

by Cayenne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Stanley, Cristal Lopez

Feb 05, 2024

Porsche Woodland Hills responded

Seema, we appreciate you more than you know. Thank you for taking the time to share your servicing experience with us. We are grateful for the kind words and perfect rating. We look forward to your next visit. All the best, Porsche Woodland Hills

November 28, 2023

Dealership Rating
Employee Rating

Jacob is the consummate professional. Very knowledgable and highly attentive. Always a pleasure to work with him. More

by BuPorsche
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Nov 28, 2023

Porsche Woodland Hills responded

Thank you for sharing your servicing experience with us and kind words for our Service Manager Jacob Golden. We look forward to serving you again. All the best, Porsche Woodland Hills

August 26, 2023

Dealership Rating
Employee Rating

The service department handled and resolved my issue in a timely manner. Easy in and out thank you. More

by msanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cristal Lopez , Liz Martinez, Service Manager Frank.

Aug 28, 2023

Porsche Woodland Hills responded

Thank you for sharing your servicing experience with us. We strive daily to provide an easy and effective process. We know your time is very valuable and we greatly appreciate you for choosing us. All the best, Porsche Woodland Hills

August 17, 2023

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Employee Rating

Frank Moreno was excellent as always , thank you Frank for your service , I am glad that you are my service adviser . More

by mkayat
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Moreno

Aug 24, 2023

Porsche Woodland Hills responded

Thank you for the five stars and kind words for our Service Consultant Frank Moreno. We are glad that he is your preferred service adviser and we are proud to be your dealership of choice. We truly appreciate your support. All the best, Porsche Woodland Hills

August 04, 2023

Dealership Rating
Employee Rating

I had a small challenge with my new car and Cristal with her team took care of it first time with great follow up. Couldn’t be better. More

by Pete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Stanley, Cristal Lopez

Aug 10, 2023

Porsche Woodland Hills responded

Pete, thank you for the kind words and support for our service team. We value your feedback and are proud to be your Porsche dealership of choice. All the best, Porsche Woodland Hills

July 03, 2023

Dealership Rating
Employee Rating

I brought my car in to replace my leather dash that had been warped by the sun and a rattling in the door caused by the bass of the Burmester sound system. My technician, Jesse, has gone above and beyond t More

by nicolasbourbon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 03, 2023

Porsche Woodland Hills responded

Thank you for the five stars and kind words for our Porsche Technician. We appreciate and value your support. We look forward to serving you in the future. All the best, Porsche Woodland Hills

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