Jacob Burns

Jacob was great from the start. He was honest, helpful, knowledgeable, and found the right balance of doing what’s right for both his dealership and the customer. We would totally w He was honest, helpful, knowledgeable, and found the right balance of doing what’s right for both his dealership and the customer. We would totally work with him again! More

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Jacob was equal parts knowledgeable and helpful. He listened to our preferences and delivered a fantastic vehicle. Jacob earned our business with a capital E. He listened to our preferences and delivered a fantastic vehicle. Jacob earned our business with a capital E. More

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Jacob was very patient while I shopped for a new car. He was knowledgeable and helped me set up all my tech on the new car. He was knowledgeable and helped me set up all my tech on the new car. More

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Jacob was really informative, totally low pressure, and really great to work with. Felt great about my purchase. really great to work with. Felt great about my purchase. More

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Jacob, and the entire staff at Volvo, were friendly, informative, and efficient. This was one of the best car buying experiences I’ve had, and would recommend to anyone. informative, and efficient. This was one of the best car buying experiences I’ve had, and would recommend to anyone. More

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I contacted Jacob, as he had assisted me in the past, per my interest in a new vehicle, which is no longer available. He soon got back in touch with me about a used model to consider instead. I ended u per my interest in a new vehicle, which is no longer available. He soon got back in touch with me about a used model to consider instead. I ended up buying that vehicle, and appreciate the heads up Jacob provided, as the specific vehicle I was seeking was hard to find. There were some glitches after I received the vehicle, and Justin in service took charge and handled resolution. He was very proactive, kept me informed about the progress, and personally ensured the issue was resolved. More

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Car shopping can be stressful, but Jacob at Volvo made it surprisingly easy. He was professional, honest, and knowledgeable from our first meeting on Tuesday through to my purchase on Friday. After my test d surprisingly easy. He was professional, honest, and knowledgeable from our first meeting on Tuesday through to my purchase on Friday. After my test drive, I took time to research the car and compare options. Jacob respected my process without any pressure tactics. When I decided to buy, he worked with my parameters efficiently. I felt heard and respected throughout—a refreshing change from the stereotypical car buying experience. I'm completely satisfied with both my new (to me) car and the straightforward process Jacob provided. More

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The employees at this dealership are very nice and friendly. They are very easy to work with: friendly. They are very easy to work with: More

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Jacob was easy to work with, transparent, informative and helped me walk away with the vehicle I wanted! helped me walk away with the vehicle I wanted! More

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Least stressful experience in buying a car - Environment and sales people were relaxed, even though busy, and were professional and casual. I did not feel they were waiting to haggle me. I was respected a and sales people were relaxed, even though busy, and were professional and casual. I did not feel they were waiting to haggle me. I was respected as a woman buying a car by myself. Jacob was very knowledgeable and easy to communicate with about what I was looking for and his explaining things were clear easy to follow. I appreciated the feeling I got in the showroom set up, lighting. It was relaxing and inviting. More

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