

Jacob Burns
Sales Consultant/OSD Specialist
Volvo Cars Silver Spring
3121 Automobile Blvd
Silver Spring, MD 20904
139 Reviews
Write a Review139 Reviews of Jacob Burns
June 23, 2025
I had an amazing experience working with Noah. He was upfront, transparent, and extremely responsive throughout the entire process. Everything he promised, he delivered on without question. On del He was upfront, transparent, and extremely responsive throughout the entire process. Everything he promised, he delivered on without question. On delivery day, Jacob was there to help me, and he was incredibly helpful, connecting me with Damir, who was also fantastic. I got exactly what I wanted at what I believe was a very fair price. Everyone I interacted with was truly A+. Highly recommend! More
Other Employees Tagged: Peter Larson, Damir Sabolcec , Noah
June 02, 2025
Jacob was great from the start. He was honest, helpful, knowledgeable, and found the right balance of doing what’s right for both his dealership and the customer. We would totally w He was honest, helpful, knowledgeable, and found the right balance of doing what’s right for both his dealership and the customer. We would totally work with him again! More
May 25, 2025
Jacob was equal parts knowledgeable and helpful. He listened to our preferences and delivered a fantastic vehicle. Jacob earned our business with a capital E. He listened to our preferences and delivered a fantastic vehicle. Jacob earned our business with a capital E. More
Other Employees Tagged: Eric Monnig
April 11, 2025
Jacob, and the entire staff at Volvo, were friendly, informative, and efficient. This was one of the best car buying experiences I’ve had, and would recommend to anyone. informative, and efficient. This was one of the best car buying experiences I’ve had, and would recommend to anyone. More
Other Employees Tagged: Eric Monnig, Bruce King
April 10, 2025
I contacted Jacob, as he had assisted me in the past, per my interest in a new vehicle, which is no longer available. He soon got back in touch with me about a used model to consider instead. I ended u per my interest in a new vehicle, which is no longer available. He soon got back in touch with me about a used model to consider instead. I ended up buying that vehicle, and appreciate the heads up Jacob provided, as the specific vehicle I was seeking was hard to find. There were some glitches after I received the vehicle, and Justin in service took charge and handled resolution. He was very proactive, kept me informed about the progress, and personally ensured the issue was resolved. More
Other Employees Tagged: Justin Menzies
March 17, 2025
Car shopping can be stressful, but Jacob at Volvo made it surprisingly easy. He was professional, honest, and knowledgeable from our first meeting on Tuesday through to my purchase on Friday. After my test d surprisingly easy. He was professional, honest, and knowledgeable from our first meeting on Tuesday through to my purchase on Friday. After my test drive, I took time to research the car and compare options. Jacob respected my process without any pressure tactics. When I decided to buy, he worked with my parameters efficiently. I felt heard and respected throughout—a refreshing change from the stereotypical car buying experience. I'm completely satisfied with both my new (to me) car and the straightforward process Jacob provided. More
March 13, 2025
The employees at this dealership are very nice and friendly. They are very easy to work with: friendly. They are very easy to work with: More
Other Employees Tagged: Eric Monnig
March 05, 2025
Jacob was easy to work with, transparent, informative and helped me walk away with the vehicle I wanted! helped me walk away with the vehicle I wanted! More
Other Employees Tagged: Damir Sabolcec
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