Jacob Amezola

Had one of my best car buying experiences with Jacob. He had answer to all my questions and took me through the entire process himself. Was reasonable and made it feel like he was on my team. He had answer to all my questions and took me through the entire process himself. Was reasonable and made it feel like he was on my team. More

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Easy and wonderful experience buying our daughters first car at Kia of Mission viejo with Jacob car at Kia of Mission viejo with Jacob More

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Friendly and professional dealership. Received prompt communication when contacting them through the Costco Auto Program. Jacob was friendly and helpful. It did take a long time to go thr Received prompt communication when contacting them through the Costco Auto Program. Jacob was friendly and helpful. It did take a long time to go through the paperwork. We were there for 5 hours. This needs to be more efficient. The dealership did have water, coffee, and snacks while we were waiting. More

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Overall good no pressure experience, courteous staff, great location, knowledgeable sales personnel. Good inventory of the cars we were interested in. great location, knowledgeable sales personnel. Good inventory of the cars we were interested in. More

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The experience at Mission Viejo Kia was above ans beyond! I had issues with my trade in but instead of turning me away, I was walked through the entire process. I didn't end up buying from this particular de I had issues with my trade in but instead of turning me away, I was walked through the entire process. I didn't end up buying from this particular dealership but from one of their sister dealerships and I found the PERFECT car. I couldn't recommend Ryan and Jacob enough! More

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Jacob is truly exceptional, embodying the qualities of an outstanding individual and an exemplary salesman. His courtesy, friendliness, thoroughness, knowledge, professionalism, and impeccable manners are tr outstanding individual and an exemplary salesman. His courtesy, friendliness, thoroughness, knowledge, professionalism, and impeccable manners are truly commendable. As someone who values exceptional customer service, I can confidently say that Jacob exceeded all expectations. I wholeheartedly endorse him and will not hesitate to recommend him to friends and family. More

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Excellent customer service and experience. The best dealer experience and i have had many. John, Jacob and Alyssa .... thanks so much. The best dealer experience and i have had many. John, Jacob and Alyssa .... thanks so much. More

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We had an amazing experience with Jacob. I had reached out to him looking for a specific vehicle model. He informed me there was not any in Stock but one was due to arrive in a couple of mon I had reached out to him looking for a specific vehicle model. He informed me there was not any in Stock but one was due to arrive in a couple of months. There was a customer interested ahead of us but Jacob was upfront and said if they didn't proceed with the purchase he would give me a call. A few days later he called saying he had reached out to the other customer and they had already purchased a different vehicle. Therefore, if I wanted to be the first to be notified when the vehicle arrived I just needed to provide basic information. He kept me informed while we waited. The vehicle arrived earlier than expected so the process to purchase the vehicle wr had been waiting for started. It was a business purchase and although it was new for Jacob. He was very upfront about everything. There was no game playing and he made everything very easy. He was always available for any questions and worked a late evening to finalize our purchase. Jacob and the mission Viejo team made this purchase so pleasant and easy. We will definitely recommend him to others. More

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Jacob was great to work with. I reached to him letting him know what vehicle I was looking for. He kept me updated until it arrived. He made it very easy to come in and make the p I reached to him letting him know what vehicle I was looking for. He kept me updated until it arrived. He made it very easy to come in and make the purchase. It was a pleasure working with him as our sales man. Best service we have received as we had previously visited other kia dealers. We would definitely recommend him to anyone interested in purchasing a kia. More

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We decided to come to Mission Viejo Kia because of their awesome reviews. We made the drive all the way from San Diego and it was worth it. Since the moment I called and spoke to Joey to schedule an appoint awesome reviews. We made the drive all the way from San Diego and it was worth it. Since the moment I called and spoke to Joey to schedule an appointment, I knew our experience was going to be great! He was so nice! Everyone in the facility was friendly and welcoming. Jacob assisted from start to finish (a literal one stop shop!) Jacob was extremely friendly & professional. He answered all of our questions, was very patient and knowledgeable. He definitely made our experience a great one! Thank you!!!!!! More

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