Jacky Hwang | Page 21

Good prior experience Leith Svc Dept care orchestrated by David Rolow is what made a loss of a customer to Crown Honda (enough said). I wouldn't have considered any othe Leith Svc Dept care orchestrated by David Rolow is what made a loss of a customer to Crown Honda (enough said). I wouldn't have considered any other Honda dealer since dealing with David. Our sales experience with John Oliver was both congenial and quite satisfying with John's patience as he explained every aspect of our model choice of Odyssey. John, combined with Jacky Hwang for finalizing our financing options was comfortable as there was no pressure for our additional options of extended service, Simonize paint treatment, & etc. Each of these three at Leith deserve "full 10's". In addition to all this, Dylan's patient assistance in coupling our two cell phones with Bluetooth was great too. More

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THE BEST!!!!! The team of members that I had the pleasure of working with displayed nothing short of excellent customer service. I was immediately greeted upon ent The team of members that I had the pleasure of working with displayed nothing short of excellent customer service. I was immediately greeted upon entry. This was the quickest most pleasant process I have gone through when purchasing a vehicle. I felt like new customer when I arrived and felt like family when I left. I would recommend this location to everyone I know. I was an out of town guest (Washington, DC) who had no plans to purchase that day. I would drive to NC all over again just to get the best customer service around town. More

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Overall Great Experience My daughter and I had a great experience with Leith Honda! The staff was friendly and very helpful! They made our decision easy and we would highly re My daughter and I had a great experience with Leith Honda! The staff was friendly and very helpful! They made our decision easy and we would highly recommend Leith Honda to our friends and family! More

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Nahru Williams @ Leith Honda Raleigh I had another great experience with Leith Honda of Raleigh. Nahru Williams, Jacky Hwang and Danny Feeney put together a great deal without any games. I had another great experience with Leith Honda of Raleigh. Nahru Williams, Jacky Hwang and Danny Feeney put together a great deal without any games. They gave me a great price and processed my paperwork extremely fast. I highly recommend this dealership and this staff to help you with your next purchase. More

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Nahru handled the sales process very professionally! Very respectful when dealing with customers. Courteous business manager and other sales consultants. Handled processes in timely manner. Very respectful when dealing with customers. Courteous business manager and other sales consultants. Handled processes in timely manner. More

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These guys are knowledgeable about the Honda product. The whole experience was not tedious "waiting." They understand that you are serious about purchasing the car and they make possible. Negotiations and th whole experience was not tedious "waiting." They understand that you are serious about purchasing the car and they make possible. Negotiations and the whole financing experience was also fair and very quick. This is my second Honda with Leigh. I traveled over 40 miles to purchase my two Hondas with Leigh, and I have another Honda dealer less than 10 minutes from my home. I am a customer for life. More

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I went in to buy a new 2013 Accord and I was prepared with all the information I needed and all the "getting ready to deal" prowess I thought I would yield. I worked with Nathan Sumner from the start with all the information I needed and all the "getting ready to deal" prowess I thought I would yield. I worked with Nathan Sumner from the start and he was matter of fact, straight forward and treated me very respectfully. He did his best and was very open and kind (most importantly not smarmy). I ended the experience working with Jacky and he too was friendly and fun. He made the financing work a breeze. Between the service he provided and the fair price we (Nathan, myself, Jacky, and the manager) worked out, I can say I am very pleased. Not only is Honda a wonderful car to drive, but my experience was punctuated with an enjoyable purchasing experience. More

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Wally was a great salesperson. Not pushy at all very knowledgeable. Willing to get anything to make me comfortable. Jacky was a great closer of my deal both men were easy to talk too and helped me rea knowledgeable. Willing to get anything to make me comfortable. Jacky was a great closer of my deal both men were easy to talk too and helped me reach my goal of finding the perfect car for my budget. More

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Our neighbor introduced us to Russ Clark, who took us to to Paul Boyd. Mr. Boyd and all others whom we met at the showroom were extremely cordial and most polite. All our concerns and questions were answere to Paul Boyd. Mr. Boyd and all others whom we met at the showroom were extremely cordial and most polite. All our concerns and questions were answered completely and courteously. We spent about three hours there and we are thoroughly satisfied. Mr. Boyd has since called and answered more questionsa, again thoroughly. We are well pleased with our 2013 Pilot XL. More

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Loved working with Frank. We had negotiated a price over the phone and he was ready and waiting for us we walked it. Did not enjoy working with Jacky. When he took us back to talk about the various wa the phone and he was ready and waiting for us we walked it. Did not enjoy working with Jacky. When he took us back to talk about the various warranties, everything was fine until we said no thanks. Suddenly we were hit with the BIG CHILL, papers were slammed around for me to sign and he muttered under his breath that he had never had anyone turn down this deal. AFter I had signed all the papers, SUDDENLY he remembered a deal Leith Honda was offering that weekend on the warranty. I felt like I was being played and did not appreciate it. The overall experience is rated 4 because of Jacky. Frank was well informed and was ready to answer all my question. I am ready and willing to send anyone his way. Thank you, Mary S. Poole More

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