Jackie Mercer

Jackie was great! Excellent customer service excellent knowledge about the business and the process. Thank you Excellent customer service excellent knowledge about the business and the process. Thank you More

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Jackie did great, he test drove the vehicle with my son and wife. Explained all of the features of the vehicle to them. I showed up the next day to make the purchase, that went smoothly, actually one of th and wife. Explained all of the features of the vehicle to them. I showed up the next day to make the purchase, that went smoothly, actually one of the fastest purchases that I have ever made for a new car. The whole team was very efficient and professional. More

by Jday Verified Customer Verified Customer

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Make sure that if you’re going to buy a car you tell them to show you the break down of the total out the door before you sign ANYTHING!. The car I bought was $39900 and I made a mistake by trusting that the to show you the break down of the total out the door before you sign ANYTHING!. The car I bought was $39900 and I made a mistake by trusting that they were only going to add the taxes and necessary fees because they were talking to me like real friends so I signed everything with out the finance guy actually explaining to me what I was signing and the total that it came out be was $54000 but I didn’t find out until the next day that I was at home looking through the paperwork. They also lied to me about the interest rate they had told me that it was 9% but in reality it was 5.8% but they told me 9% so they could add all the extra fees to get the payment up to what they had told it was going to be but in reality it should’ve been less. So don’t trust nothing these people say to you and don’t sign nothing with out actually looking through the paperwork. WORST experience I’ve ever had at a dealership, previous dealerships I’ve been to are honest and transparent. Not this guys! More

by santiagom16 Verified Customer Verified Customer

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Excelente trato muy amable muy contenta con la compra de mi carro gracias por todo mi carro gracias por todo More

by juanitaalvarado68 Verified Customer Verified Customer

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Jackie is the best! Got in and out with just what I was looking for! Got in and out with just what I was looking for! More

by CARLOSVERDEJA99 Verified Customer Verified Customer

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Always a great experience working with Grand Prairie Ford. They make the buying experience easy. Ford. They make the buying experience easy. More

by paul@beelinereadymix.com Verified Customer Verified Customer

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This is our 3rd purchase with Jackie and as always it’s top tier customer service. We appreciate all his help during the purchasing process and making it as smooth as possible. Thanks Jackie! top tier customer service. We appreciate all his help during the purchasing process and making it as smooth as possible. Thanks Jackie! More

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Everyone was incredibly helpful! ! Jackie was incredibly helpful in getting me into the exact car that I wanted for a great price!! Highly recommend Grand Prairie ford to anyone looki ! Jackie was incredibly helpful in getting me into the exact car that I wanted for a great price!! Highly recommend Grand Prairie ford to anyone looking for a new car More

by Tyler.b.wortz Verified Customer Verified Customer

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Good process, communication and straightforward Jackie was very quick to answer my questions and send a video of the vehicle and Raul was a knowledgeable salesperson in Jackie's absence was very quick to answer my questions and send a video of the vehicle and Raul was a knowledgeable salesperson in Jackie's absence More

by bgspidel Verified Customer Verified Customer

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Had a great salesman. Explain things slow, and great service. If I buy another truck, it's gonna be there. Explain things slow, and great service. If I buy another truck, it's gonna be there. More

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