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Jackie Mercer
Jackie Mercer at Grand Prairie Ford
Refer Me

Jackie Mercer

Master Certified Sales Professional

Grand Prairie Ford

701 E. Palace Pkwy
Grand Prairie, TX 75050

Contact Me
5.0
510 Reviews

Known as "POPS". Love my wife, my 2 daughters, 4 Grand Kids, and Dallas Cowboys. Also music and sports fanatic. I can deliver the car of your dreams. Put me to the test. 972-352-8000.

Dealership Experience

18 yrs, 5 mos

Industry Experience

18 yrs, 5 mos

Languages Spoken

English English

5.0

510 Reviews

Write a Review

510 Reviews of Jackie Mercer

November 24, 2024

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Employee Rating

Jackie was great to work with and made the deal simple and easy. Highly recommend! More

by trenttankosu
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Recommend Dealer
Yes
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November 24, 2024

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Grand Prairie ford the great dealer ship in Dallas. Great place to buy new car and got best price on town More

by michael ma
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Recommend Dealer
Yes

Other Employees Tagged: John Huey, Brett Benson, Braylon Boudreaux

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November 24, 2024

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The best dealer ship in dallas. all car less price than all other dealer ship.stop by and check it out More

by michael ma
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Recommend Dealer
Yes

Other Employees Tagged: Josue Cruz, Brenda Rosas, John Huey, Brett Benson, Cameron Harris, Ron Smith, Braylon Boudreaux

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November 23, 2024

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Jackie Mercer, Huey, the financial advisor and the whole team really worked with me to get me in the ride I was looking for. It was an easy process, and they did not pressure us, it was all inviting and smo More

by jonathannathanie96
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Recommend Dealer
Yes

Other Employees Tagged: John Huey

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November 23, 2024

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Jackie and his team were wonderful. Easy to work with. Highly recommend him. If you’re in the market for a vehicle, look no further! More

by Thorne360
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Recommend Dealer
Yes

Other Employees Tagged: Braylon Boudreaux

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November 21, 2024

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I absolutely loved working with Jackie, I left very happy with my new purchase. GP Ford will continue to get our families business! More

by Alexandria
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Melissa Lang

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November 19, 2024

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While it was a pleasure doing business with my salesman I am unsatisfied with my purchase due to unseen cosmetics that I now have to pay for. More

by rickeyjackson1958
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Huey, Alejandro Rodriguez

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Nov 21, 2024

Grand Prairie Ford responded

Thank you for sharing your feedback. We're glad to hear you had a positive experience with your salesman, but we sincerely apologize for the issues you encountered with the cosmetics of your vehicle. We understand how frustrating this must be, and we'd like to help make this right. Please contact us so we can better understand the situation and work together to find a resolution. Your satisfaction is important to us, and we want to ensure that your concerns are addressed.

Nov 21, 2024

rickeyjackson1958 responded

There is a missing piece on the drivers side mirror which can not be replaced unless you replace the whole mirror I pointed this out before my purchase and was told I could probably find it online and you can't I took the car to Landers Toyota body shop and was given an estimate for $2,000.00 and some change. There are locks on all wheels in place of lug bolts no key was provided I aldo pointed this out. I have found a wheel shop where I can purchase one for $75.00 plus tax. I was provided a car fax which stated there was no accidents, however on the driver's side upon examination the car has been painted with over spray underneath the fender wall which this is probably what happened to the mirror mirror. One of your staff members sent me an ugly text message regarding my rating which I did not understand and I really did not appreciate that at all. I am thinking about trying to find the owner of Grand Prairie Ford to explain my bad experience with my purchase. So if I could re- rate the people with a full understanding of the stars I will I thought the highest rating was toward the last star.

November 17, 2024

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Mr Mercer was PHENOMENAL! 100% we will be back to see him in the future! More

by toddbrwn247
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Melissa Lang

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Nov 20, 2024

Grand Prairie Ford responded

Thank you for the fantastic review! We’re thrilled to hear that Jackie made such a positive impact on your experience. We look forward to welcoming you back in the future! Your continued trust in us means a lot!

November 14, 2024

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Employee Rating

Jackie did great and was completely honest with everything on the sale. No pressure at all and we worked out a deal More

by trenttankosu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Report | Print
Nov 15, 2024

Grand Prairie Ford responded

Thank you for sharing your positive experience! We're so glad to hear that Jackie provided you with honest, no-pressure service and helped you find a deal that worked for you. We truly appreciate your feedback and hope to serve you again in the future!

November 11, 2024

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Employee Rating

Have always enjoyed customer service but it was different this time and not sure if I would use him again More

by MAMOLINAR0412
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Melissa Lang, John Huey

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Nov 13, 2024

Grand Prairie Ford responded

Thank you for your feedback! We’re glad to hear you’ve enjoyed our customer service in the past, but we’re sorry to hear that your most recent experience didn’t meet your expectations. We value your input and would love to learn more about what happened so we can improve moving forward. Please feel free to reach out to us directly so we can address your concerns and ensure a better experience next time.

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