Jackie Dressman
Jackie Dressman at Mercedes-Benz of Naples
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Jackie Dressman

Service Consultant

Mercedes-Benz of Naples

501 Airport Rd S
Naples, FL 34104

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56 Reviews
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56 Reviews

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56 Reviews of Jackie Dressman

March 05, 2025

Dealership Rating
Employee Rating

Adam is the only salesman I will purchase from. This is #3 first one we purchased was 2015. More

by Nancy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Davis

Mar 09, 2025

Mercedes-Benz of Naples responded

Hi Nancy, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

July 22, 2021

Dealership Rating
Employee Rating

Fair honest and easy to deal withAlways have a loaner Fair honest and easy to deal with Always have a loaner available for service and service advisor answers calls quickly and with an answer I would re More

by Bob
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Butz, Dean Smith

Jul 24, 2021

Mercedes-Benz of Naples responded

Hi Bob, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Naples and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

January 27, 2021

Dealership Rating
Employee Rating

David, Jackie and Anne are the best. We love our AMG C65 and Naples MB! We look forward to our next purchase . Highest grades on all measures. More

by Dr. Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ann Margaret Ross, Patrick Baffa , Tom Neglio

Jan 28, 2021

Mercedes-Benz of Naples responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Naples! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Take care!

January 26, 2021

Dealership Rating
Employee Rating

Fantastic in every way, from the time my car was dropped off to pick up! I was additionally pleased because my car was ready 3 hours sooner than I expected. More

by Philip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 28, 2021

Mercedes-Benz of Naples responded

Hi Philip, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

January 26, 2021

Dealership Rating
Employee Rating

This is my second new MB from this dealer. The service, handling, courtesy, free wash jobs were all perfect. NOW, with this new one they have improved. The remodeled deanship is beautiful, comfortable, the More

by daveboesche
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Baffa , Tom Butz, Dianelis Espin, Rich Grimes, Tino Guerrero, Shannah Mallard, Tom Neglio

Jan 28, 2021

Mercedes-Benz of Naples responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Naples! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Take care!

January 26, 2021

Dealership Rating
Employee Rating

This was my first service with my 2020 AMG GT63. Jackie was very knowledgeable about the car and it’s service requirements. Jackie did a great job! Scott Vermillion, Concierge Product Manager, who always g More

by JPM56
Recommend Dealer
Yes

Other Employees Tagged: Scott Vermillion

Jan 28, 2021

Mercedes-Benz of Naples responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

January 26, 2021

Dealership Rating
Employee Rating

Service was prompt and everything was completed to my complete satisfaction. it was easy making my appointment all my contacts were with knowledgeable and pleasant people More

by mimikekem8332
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Baffa , Tino Guerrero

Jan 28, 2021

Mercedes-Benz of Naples responded

Hi, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Take care!

January 25, 2021

Dealership Rating
Employee Rating

Jackie Dressman is a phenomenal service person!!Always Jackie Dressman is a phenomenal service person!! Always makes sure we are taken care of in every way.. need more like her!! She is the reason we stay More

by Deb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 26, 2021

Mercedes-Benz of Naples responded

Hi, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 05, 2020

Dealership Rating
Employee Rating

I am reviewing the service department which comes to me through the person of Jaclyn Dressman. It’s truly a gracious service experience. Everything that should be done is done well and we get full explana More

by Elaine627
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 11, 2020

Mercedes-Benz of Naples responded

Elaine, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Naples so helpful in the purchase of your new vehicle. If you have any further questions, please give us a call. We're always happy to help!

September 29, 2020

Dealership Rating
Employee Rating

I have been purchasing MB's cars since 1984. Moved to Naples 2 yrs ago. Naples MB has met all the standards I have been accustomed to. Thanks More

by Capt. Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jack Fitzgerald , Brock Linton, Brian Shea, John Chaffo & Tarquin Barnes

Oct 01, 2020

Mercedes-Benz of Naples responded

We are so happy to read such a great review about Mercedes-Benz of Naples! Please don't hesitate to reach out if there's anything additional we can do for you.

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