Jack Sullivan

Josh and Jack are great to work with. No pressure just helpful and informative. My go to car dealership No pressure just helpful and informative. My go to car dealership More

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I recently purchased a 2025 Jeep Grand Cherokee L Summit from Northwest Hills Chrysler Jeep Dodge Ram, and I want to extend my sincere thanks to Josh Perez for making the entire experience exceptional from from Northwest Hills Chrysler Jeep Dodge Ram, and I want to extend my sincere thanks to Josh Perez for making the entire experience exceptional from start to finish. Josh’s professionalism stood out immediately. He demonstrated a deep understanding of the vehicle, walked me through every feature with clarity, and ensured that all my questions were answered thoroughly. His product knowledge is top-tier and made me feel confident in every step of the process. What truly set Josh apart was his consistent follow-through and clear, proactive communication. He kept me well informed, never left me guessing, and made sure every detail was handled correctly. It’s rare to find someone who combines great customer service with genuine attentiveness, and Josh delivered on both. I would highly recommend Josh to anyone looking to purchase a vehicle from this dealership. I’ll be sharing my positive experience and recommending him across several platforms. He made the buying process smooth, transparent, and genuinely enjoyable. Thank you, Josh — you elevated the entire experience. More

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This was the best dealership I have ever been to. Everyone was so nice and friendly. They had plenty of stock to choose from and they were not pushy at all. Everyone was so nice and friendly. They had plenty of stock to choose from and they were not pushy at all. More

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Very pleasant experience very easy to work with they made everything painless and easy. Any questions they answered very quickly. everything painless and easy. Any questions they answered very quickly. More

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Northwest Hills Jeep is amazing! Well worth the two hour ride from NJ. Everyone there was so helpful, kind and professional. Highly recommend. Well worth the two hour ride from NJ. Everyone there was so helpful, kind and professional. Highly recommend. More

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Would recommend this dealership to anyone for sales or service. Very pleasant atmosphere. Very thoughtful to the client. service. Very pleasant atmosphere. Very thoughtful to the client. More

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Very helpful,answer anything you put before them,go out of their way to do whatever you ask,they all tolerated me and that’s saying a lot ! of their way to do whatever you ask,they all tolerated me and that’s saying a lot ! More

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A Warning to All Car Buyers: My Experience at North West Hills Jeep I am writing this review to warn potential customers about my deeply troubling and costly experiences with North West Hills Jeep, specifi Hills Jeep I am writing this review to warn potential customers about my deeply troubling and costly experiences with North West Hills Jeep, specifically with the owner's son, Jack Sullivan. My dealings with this dealership have been characterized by dishonesty, broken promises, and a shocking lack of accountability. One of my many purchases from them was a Dodge Ram. Jack Sullivan sold me the truck and recommended that I go to his friend, Geoff, to have a plow installed. He gave me a verbal promise that if I used his recommended installer, the vehicle's warranty would remain intact and be honored by the dealership. Trusting his word, I had the plow installed as directed. Shortly after, while driving, the front passenger-side tire completely fell off the vehicle just after I had gotten off the highway. It was a terrifying and incredibly dangerous situation. The subsequent repairs cost me nearly $11,000. When I contacted Jack Sullivan to address the warranty he had promised, he flatly denied ever making such a statement, leaving me to bear the entire financial burden. Believing it might have been an isolated incident, I later brought my Jeep—also purchased from them—to their service center for a computer issue. They initially fixed the problem and charged the repair to the warranty. However, when the exact same issue recurred, the dealership, under Jack Sullivan's direction, refused to even schedule an appointment for me to bring the vehicle in. The level of unprofessionalism and blatant dishonesty I experienced at North West Hills Jeep is unacceptable. A dealership, particularly one representing a major brand like Jeep, should not be allowed to operate with such disregard for customer safety and satisfaction. Jack Sullivan's actions have cost me thousands of dollars and endangered my safety on the road. I strongly urge prospective buyers to be extremely cautious and consider taking their business elsewhere. I also hope that Jeep corporate takes this matter seriously and re-evaluates its relationship with a dealership that so poorly represents its brand. More

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Mike made the experience of buying a car not stressful and actually fun. He has a great personality, not pushy and very informative and well informed about all vehicles at the dealership. I had such a gre and actually fun. He has a great personality, not pushy and very informative and well informed about all vehicles at the dealership. I had such a great experience I would definitely recommend buying a car at this dealership and definitely from Mike. Very very satisfied. Real class act !!! More

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Awesome experience, very knowledgeable and welcoming. I recommend Jeremy and Jack. I will be back. I recommend Jeremy and Jack. I will be back. More

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