Jack Spence

Always friendly and excellent customer service! I have been a customer for seven years now I have been a customer for seven years now More

Report | Print

The work took six weeks. Which I understand is not in their control, but no one ever answers the phone in the service department I would literally have to drive up there Which I understand is not in their control, but no one ever answers the phone in the service department I would literally have to drive up there and find someone there would be no one in the service of department Once the car is repaired, it was done right But the lack of communication was ridiculous. I had to get a rental. And they could never tell me a date when the car was going to be fixed at one point they told me it would be another three weeks and then called me the next day and told me it was done That’s the only time they ever called me every other time I had to call up there or drive up there to talk to somebody terrible terrible customer service More

Report | Print

I was in service and I couldn't have been more happier with the service I received from Jack Spence with the service I received from Jack Spence More

Report | Print

Very courteous and professional staff. Jack Spence (I think that's his last name was very helpful as always. Jack Spence (I think that's his last name was very helpful as always. More

Report | Print

Knowledgeable. Helpful. Friendly. Fast. My wheels had locked up going down the street. Jack knew exactly what was wrong, and that it was covered under a recall!! In Helpful. Friendly. Fast. My wheels had locked up going down the street. Jack knew exactly what was wrong, and that it was covered under a recall!! In and out in 1 1/2 hours!! More

Report | Print

Robert was extremely helpful and explained everything in a way I could understand quickly and easily. a way I could understand quickly and easily. More

Report | Print

Just had my Murano serviced at Wood Nissan. The appointment went as scheduled and they did a great job! The appointment went as scheduled and they did a great job! More

Report | Print

Fast, professional, perfect . .couldn't be happier did what was expected and no complaints; definitely will be back. .couldn't be happier did what was expected and no complaints; definitely will be back. More

Report | Print

Great service and very professional Was in for my oil change but had hit a curb in the ice and they were willing to check under the car for any damage plus rotate my tires and change my internal air filt change but had hit a curb in the ice and they were willing to check under the car for any damage plus rotate my tires and change my internal air filter. Always a good experience More

Report | Print

This dealership is very accommodating and everyone is helpful and pleasant. I try always to make an appointment but I have needed at times to go in without one. I have been treated very graciously and helpful and pleasant. I try always to make an appointment but I have needed at times to go in without one. I have been treated very graciously and time as been found to help me. I would take my car no other place for service. More

Report | Print