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Jack Spence

Overview Reviews (314) Inventory (458)

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Jack Spence

Service Advisor

Wood Nissan Lee's Summit

1025 SE Oldham Pkwy
Lee's Summit, MO 64081

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4.9

314 Reviews

Overview Reviews (314) Inventory (458)

Dealership Experience

7 yrs, 8 mos

Industry Experience

21 yrs, 4 mos

4.9

314 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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314 Reviews of Jack Spence

June 25, 2025

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Clean, friendly and nice. The staff is always great, especially Jack! Would definitely recommend him The staff is always great, especially Jack! Would definitely recommend him More

by Iyshiasims89

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Workmanship

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Recommend Dealer

Yes

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Jun 25, 2025 -

Wood Nissan Lee's Summit responded

Thank you so much for the kind words! We're lucky to have Jack on our team—he truly goes above and beyond, and it means a lot to hear he made a great impression. We appreciate your recommendation and hope to see you again soon!

June 25, 2025

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Jack was extremely helpful. They were efficient. Thank you so much for all the help! They were efficient. Thank you so much for all the help! More

by Morgan.wilcox97

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Recommend Dealer

Yes

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June 25, 2025

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Jack Spence is THHEEE BEST! He’s so thorough it’s amazing! Anytime I go to Nissan, I always go to LS Nissan over state line Nissan & ALWAYS book my appointments with Jack! He’s so thorough it’s amazing! Anytime I go to Nissan, I always go to LS Nissan over state line Nissan & ALWAYS book my appointments with Jack! More

by lhester55

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Recommend Dealer

Yes

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June 25, 2025

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Called for service appointment yesterday, they got my car in today for routine service. Jack Spence provided info before and after service, great job! in today for routine service. Jack Spence provided info before and after service, great job! More

by patty

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Workmanship

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Recommend Dealer

Yes

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June 22, 2025

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Quick friendly and easy to work with. Updated me regarding everything they checked and explained when it needed work on. Updated me regarding everything they checked and explained when it needed work on. More

by jtflorida9

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Workmanship

Service Time

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Recommend Dealer

Yes

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Jun 24, 2025 -

Wood Nissan Lee's Summit responded

We love hearing this—quick, friendly, and transparent is exactly what we aim for! Thanks so much for taking the time to share your experience. Keeping you updated and in the loop is part of how we earn your trust, and we’re always here when your vehicle needs us again.

June 21, 2025

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Good customer service the did take care my car problem and good oil change tire rotation. and good oil change tire rotation. More

by Leonidvasquez

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Recommend Dealer

Yes

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Jun 24, 2025 -

Wood Nissan Lee's Summit responded

Thank you so much for the kind words! We’re glad to hear we got your car squared away and gave it the TLC it deserved with the oil change and tire rotation. If you ever need anything else—or just want to hang out in our waiting room again—we’re here for you!

June 21, 2025

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Jack Spence is a true automotive professional. I was greatly impacted by his professionalism and wide spread knowledge on the issues with my vehicle: I would recommend Wood Nissan Lees Summit as I I was greatly impacted by his professionalism and wide spread knowledge on the issues with my vehicle: I would recommend Wood Nissan Lees Summit as I had a great experience. Thanks, Martin More

by Martin

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Recommend Dealer

Yes

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Jun 24, 2025 -

Wood Nissan Lee's Summit responded

Martin, thank you so much for your thoughtful words! Jack Spence truly is a gem, and we’re lucky to have him on the team. We're thrilled to hear he made such a positive impact during your visit. Your recommendation means the world to us, and we’re here anytime you or your vehicle need anything!

June 21, 2025

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Went in for a oil change and it was completed in a very quick and professional manner quick and professional manner More

by jamesinselman

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Recommend Dealer

Yes

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Jun 24, 2025 -

Wood Nissan Lee's Summit responded

Thanks for the great feedback! We’re all about keeping things quick, professional, and painless—just like your oil change. Glad we hit the mark! We’ll be ready for you next time your ride needs a little love.

June 21, 2025

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Great team of people. Always nice and easy to communicate with. Wren is a new addition I believe to the garage and left a kind note after my service. Thank you for all of Always nice and easy to communicate with. Wren is a new addition I believe to the garage and left a kind note after my service. Thank you for all of yalls help when I come for my oil change. It's worth the hour drive. More

by amberborland

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Rob Smith, Kolten Ferrier, Kanyon Salyer, Nate Sousley, Serik Davidson

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Jun 22, 2025 -

Wood Nissan Lee's Summit responded

Wow—thank you so much! It means the world to us that you make the hour-long drive just to come see our team. We’re lucky to have folks like Wren who go the extra step to make it personal, and I’ll be sure to share your kind words with the crew. We’re always here whenever you need us—oil change or otherwise—and we’ll make sure it stays worth the trip every time!

June 20, 2025

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Employee Rating

I was having life changing trouble with my drivers side front door (wouldn’t open) and Jack in service slipped me in with no appointment and got it fixed. He showed true compassion to my problem and it is front door (wouldn’t open) and Jack in service slipped me in with no appointment and got it fixed. He showed true compassion to my problem and it is appreciated! More

by Trapper113

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Workmanship

Service Time

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Recommend Dealer

Yes

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Jun 22, 2025 -

Wood Nissan Lee's Summit responded

Wow—thank you for sharing this! A door that won’t open is absolutely one of those "life-disrupting" issues, and I’m so glad Jack was able to step in and make things right without hesitation. His compassion and quick action are exactly what we strive for, and we’re lucky to have him on our team. We truly appreciate you taking the time to share your experience—and we’ve got your back if anything else pops up!

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