Jack Spence

After getting a diagnostic test by Auto Zone telling my grill air shutter was closed, I went Woods. I was told that would be $138 to replace it and $66 for an oil change. After waiting an hour and a half, grill air shutter was closed, I went Woods. I was told that would be $138 to replace it and $66 for an oil change. After waiting an hour and a half, Aylssa Toliver told me that my total was $167.38. I was informed by her that it would cost $728 to replace the grill. She had me under the impression that the grill would cost $138. When I questioned her she was rude and condescending! I’ve never paid $167,38 for an oil change and a look at a part that might need to be replaced. Please don’t miss inform customers and when they have questions, tell them to “stop and listen to what I’m saying.” This is the worst experience I have ever had at Woods! Aylssa is not nice or helpful! She was deceptive and I spent $167.38 today for an oil change! I feel cheated, deceived and unappreciated as a customer! More

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Very good service and quick in and out for oil change and tire rotate. Thanks tire rotate. Thanks More

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Service was quick, efficient, and the mechanic I dealt with was very personable and professional with was very personable and professional More

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Every one is always friendly & professional when taking my car in to do an oil change or other work that it needs, great job! Thanks! my car in to do an oil change or other work that it needs, great job! Thanks! More

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From service to the staff are all amazing. I won't go to just anyone. I handle most of my cars care as my husband is disabled. I never feel like someone is taking advantage of me. I won't go to just anyone. I handle most of my cars care as my husband is disabled. I never feel like someone is taking advantage of me. More

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They guys at Nissan are fast reliable, and friendly. I was treated like family. Would definitely recommend this service department. I was treated like family. Would definitely recommend this service department. More

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Everything was perfect. Jack is professional and well informed. He keeps me informed in a way that I can understand about my cars needs. Excellent service. Caring. Friendly. Jack is professional and well informed. He keeps me informed in a way that I can understand about my cars needs. Excellent service. Caring. Friendly. More

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Serik in Service is friendly and honest. I am a committed customer of your Service Department because I trust him and I know my car gets taken cared of. See you next time. Thanks. I am a committed customer of your Service Department because I trust him and I know my car gets taken cared of. See you next time. Thanks. More

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I always have quick and friendly service when I visit. I know I can count on getting my vehicle serviced within a few days anytime that I call. I know I can count on getting my vehicle serviced within a few days anytime that I call. More

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Always have had a positive interactions with employees here. They don’t try and sell you anything that you don’t need. They tell you what is wrong and the cost. Not pushy. If I had any questions, they a here. They don’t try and sell you anything that you don’t need. They tell you what is wrong and the cost. Not pushy. If I had any questions, they answer you the best they can. More

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