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Jack Spence

Overview Reviews (338) Inventory (474)

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Jack Spence

Service Advisor

Wood Nissan Lee's Summit

1025 SE Oldham Pkwy
Lee's Summit, MO 64081

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4.9

339 Reviews

Overview Reviews (338) Inventory (474)

Dealership Experience

7 yrs, 9 mos

Industry Experience

21 yrs, 5 mos

4.9

339 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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338 Reviews of Jack Spence

July 18, 2025

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Employee Rating

Jack is the best of the best. He keeps this location afloat. I trust him He keeps this location afloat. I trust him More

by T83dawn

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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July 18, 2025

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Great service department experience from Jack and Colton. Car was dropped off after hours yesterday and repaired before it closed today. Car was dropped off after hours yesterday and repaired before it closed today. More

by Craigbabiarz2003

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kolten Ferrier

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July 18, 2025

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Always friendly & welcoming. Have been going for years & they have always done good honest work. Have been going for years & they have always done good honest work. More

by hannahalley1510

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kolten Ferrier

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July 18, 2025

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Employee Rating

The best dealership in Kansas City when it comes to servicing your vehicle. Reliable and trustworthy. Makes me want to buy another Nissan. You better hold on to Jack Spence, he’s the reason why I keep servicing your vehicle. Reliable and trustworthy. Makes me want to buy another Nissan. You better hold on to Jack Spence, he’s the reason why I keep coming back. More

by Twlindsey2000

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Service Communication

Recommend Dealer

Yes

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July 18, 2025

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Excellent Service visit. Service was right on schedule. Didn't expect a car wash with the oil change. Service was right on schedule. Didn't expect a car wash with the oil change. More

by kanderscows

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rob Smith, Kolten Ferrier, Kanyon Salyer, Nate Sousley, Serik Davidson

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July 17, 2025

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I enjoyed working with Jack. He was prompt. Got me what I needed and answered my questions.. He was prompt. Got me what I needed and answered my questions.. More

by Michelle Twyman

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Service Time

Service Communication

Recommend Dealer

Yes

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July 14, 2025

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I received great service today. The service department at Wood Nissan got my car back in excellent shape. The service department at Wood Nissan got my car back in excellent shape. More

by Miket

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rob Smith

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Jul 17, 2025 -

Wood Nissan Lee's Summit responded

Thank you so much for the kind words! We're thrilled to hear your car is back in excellent shape—that’s what we’re here for! I’ll be sure to share your feedback with the team in service, they’ll really appreciate it. We look forward to keeping your car running strong for many miles to come!

July 10, 2025

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The SERVICE Department is Great! Jack is thorough going over details! Highly recommend asking for him and having your Nissan serviced here. Jack is thorough going over details! Highly recommend asking for him and having your Nissan serviced here. More

by Laclemens

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 13, 2025 -

Wood Nissan Lee's Summit responded

We couldn’t agree more — Jack is a rockstar! Thanks so much for the awesome recommendation. We’re lucky to have him on our team, and it’s great to hear he made your experience a standout. We appreciate your support and look forward to seeing you (and your Nissan) next time!

July 10, 2025

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Employee Rating

The representative was very knowledgeable, he explained why I needed all the work done and he was very nice and empathetic to my car issues why I needed all the work done and he was very nice and empathetic to my car issues More

by rshelby4726

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Workmanship

Service Time

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Recommend Dealer

Yes

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Jul 13, 2025 -

Wood Nissan Lee's Summit responded

We’re so glad to hear you felt well taken care of! It means a lot to know your advisor took the time to explain everything clearly and treated your concerns with empathy. That’s exactly the kind of experience we strive to provide. Thanks for sharing, and we’re always here when you need us!

July 09, 2025

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Employee Rating

The service department was very nice and professional. They made sure I was taken care of They made sure I was taken care of More

by pttscthy

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rob Smith, Kolten Ferrier, Kanyon Salyer, Serik Davidson

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Jul 10, 2025 -

Wood Nissan Lee's Summit responded

Thank you so much for the kind words! We're thrilled to hear our service team took great care of you. Being nice and professional is the bare minimum—we aim to go above and beyond every time. If there's ever anything else you need, we're just a call or visit away! Thanks again for choosing us!

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