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Jack Nguyen
Jack Nguyen at Herb Chambers Ford of Braintree

Jack Nguyen

Service Advisor

Herb Chambers Ford of Braintree

75 Granite St
Braintree, MA 02184

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4.6
215 Reviews
4.6

215 Reviews

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215 Reviews of Jack Nguyen

June 10, 2025

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Employee Rating

I brought my 2020 F150 to herb chambers ford Braintree. On second visit back for burning oil. They diagnosed my engine that it need to be replaced. They covered fill cost of rental. I would highly recommen More

by dfrasier1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 11, 2025

Herb Chambers Ford of Braintree responded

Thank you for sharing your experience with Herb Chambers Ford of Braintree! We're glad to hear that our team took care of the issue. We appreciate your recommendation and are here if you need anything else!

June 07, 2025

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Employee Rating

I have had great experiences at dealership my service adviser Jack is excellent they keep you informed about the service they are performing on your vehicle More

by Robw3774
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Smith

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Jun 09, 2025

Herb Chambers Ford of Braintree responded

Hi Rob, we're delighted to hear that Jack and the Herb Chambers Ford of Braintree team have provided you with excellent service experiences. Keeping our customers informed is a top priority for us!

May 25, 2025

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Employee Rating

I was in and out in one hour after having the oil changed and a sticker! Cindy kept me informed what was done ! More

by Nmearn30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: I dealt with Cindy the service manager!

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May 26, 2025

Herb Chambers Ford of Braintree responded

We're delighted to hear that Cindy and the team at Herb Chambers Ford of Braintree provided such efficient service for your oil change and sticker. Thank you for sharing your experience! Safe travels!

May 24, 2025

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Employee Rating

I wanted to share my positive experience at HC Ford of Braintree. I found the atmosphere to be very welcoming and the service was excellent. If you visit I highly recommend asking for Cindy. She is incre More

by Jxm13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Smith, Jon Rydings , Cindy Regimbald

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May 26, 2025

Herb Chambers Ford of Braintree responded

Hi! Thank you for sharing your positive experience at Herb Chambers Ford of Braintree! We're delighted to hear that Cindy provided excellent service and made sure everything was clear. We appreciate the recommendation and look forward to seeing you again!

May 24, 2025

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Employee Rating

Attentive and timely service; no effort to upsell me with services not needed; I rate them an A. More

by Ed A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Smith

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May 26, 2025

Herb Chambers Ford of Braintree responded

Hi Ed! Thank you so much for your kind words! We're glad to hear you received attentive, timely service and that our team respected your needs without any pressure at Herb Chambers Ford of Braintree. We truly appreciate the A rating and look forward to serving you again in the future!

May 21, 2025

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Great customer service and very friendly people. Always a pleasure bringing my vehicle in for service. More

by Demetrius Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diana Miller

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May 21, 2025

Herb Chambers Ford of Braintree responded

Demetrius, we're delighted to hear that you enjoy the service experience at Herb Chambers Ford of Braintree! Thank you for your kind words and continued trust in our team.

May 16, 2025

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Employee Rating

Close to me, very clean place, quick appointment,fast diagnostic quick work,l am very satisfied. More

by rfvalery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Smith

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May 16, 2025

Herb Chambers Ford of Braintree responded

Your feedback made our day! Thanks for the five-star review! - Herb Chambers Ford of Braintree

April 30, 2025

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Employee Rating

From the moment you walk in they are friendly, knowledge and will bend over backwards to get you the best deal. More

by silvana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lisa Chamberlain, Brandon Williams, Jessica Reed , Sales department sales- Bobby

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Apr 30, 2025

Herb Chambers Ford of Braintree responded

Silvana, we're delighted to hear that our team at Herb Chambers Ford of Braintree made such a positive impression! Thanks for sharing your experience with us.

April 29, 2025

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I always go to the dealership cause they’re very friendly and knowledgeable. They take the time to explain everything to you. More

by okeefediane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Smith , Cindy

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Apr 29, 2025

Herb Chambers Ford of Braintree responded

Okeefediane, we're delighted to hear that our team at Herb Chambers Ford of Braintree consistently provides you with friendly and knowledgeable service. Thank you for your continued trust in us!

April 28, 2025

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Employee Rating

Excellent service! Friendly staff, quick turnaround. I would highly recommend to my friends and family More

by Jill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Smith

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Apr 28, 2025

Herb Chambers Ford of Braintree responded

Hi Jill, thank you for recommending Herb Chambers Ford of Braintree! We're delighted to hear that our team provided excellent service and a quick turnaround. We appreciate your support! Safe travels!

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