Jack Kim
Jack Kim at South Bay Hyundai
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Jack Kim

Expert Service Consultant

South Bay Hyundai

20433 Hawthorne Blvd
Torrance, CA 90503

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4.7
992 Reviews

Welcome to South Bay Hyundai! I look forward to helping you with all of your service needs. I will do my best to take the utmost care of you and your car.

Dealership Experience

9 yrs, 4 mos

Industry Experience

9 yrs, 4 mos

Specialties & Trainings

Service Consultant Bronze Certification

Service Consultant Silver Certification

4.7

992 Reviews

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992 Reviews of Jack Kim

February 14, 2025

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Employee Rating

The service was great, everyone was courteous. I didn't have to be there all day More

by dupreekidd
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Calvin Jeong

February 13, 2025

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I have problem with battery charging. after purchasing The car when was fully charged (100%) it showed 360 miles but in few months little by little showed to 240 miles. After I went to s More

by rsafani
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Calvin Jeong

Feb 14, 2025

South Bay Hyundai responded

We're sorry to hear about your experience with your IONIQ 6's battery range, and we understand how frustrating this must be. Driving conditions, weather, and use of regenerative braking could impact range, and we'd be happy to review any factors that may be contributing to the fluctuations. Please reach out to our service team directly so we can look into this further and work toward a resolution for you. Your satisfaction is important to us, and we appreciate the opportunity to assist you!

February 07, 2025

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Jack Courteous and friendly, very professional. I live in Sant Monica prefer to make the drive to Torrance, great service representatives. Cashier was a bit rude. More

by elisasan10
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Recommend Dealer
Yes
Feb 11, 2025

South Bay Hyundai responded

Thank you for your feedback! We're glad to hear that Jack provided you with courteous and professional service, and we truly appreciate you making the drive to Torrance. We’re sorry to hear about your experience with the cashier and will address this to ensure a better experience next time. We appreciate your support and look forward to serving you again!

February 01, 2025

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Very efficient and professional staff. Jack was super friendly and helpful. The waiting area was very comfortable and I used the uber ride service due to the length of time for the replac More

by Bhakta.anita
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Recommend Dealer
Yes
Feb 04, 2025

South Bay Hyundai responded

Thank you for your review! We're glad to hear that Jack and the team provided you with efficient and friendly service. It's great that you enjoyed the comfort of our waiting area and that the Uber ride service worked out for you. We appreciate your feedback and are here to help whenever you need us!

February 01, 2025

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I like the ease of the service and the follow up. Customer is also professional and great More

by MDNRSE2
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Recommend Dealer
Yes

Other Employees Tagged: Calvin Jeong

Feb 04, 2025

South Bay Hyundai responded

Thank you for your feedback! We're so glad to hear that you enjoyed the ease of our service and appreciated the follow-up. We strive to provide professional and great customer service, and we’re happy to know we met your expectations. We look forward to assisting you again in the future!

January 31, 2025

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Always a great experience, fast service and friendly staff make SBH my favorite Hyundai dealership More

by wgibbons401
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Recommend Dealer
Yes
Jan 31, 2025

South Bay Hyundai responded

Thank you for your kind words! We're so happy to hear that you always have a great experience with our fast service and friendly staff. It means a lot to be your favorite Hyundai dealership! We appreciate your support and look forward to seeing you again soon.

January 30, 2025

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In all my years of buying cars, I've never had an experience quite like I did with MJ and South Bay Hyundai. My financial circumstances and the EV market at this particular moment in time made gettin More

by Carl and Ralph
Sales Price Transparency
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Recommend Dealer
Yes
Jan 31, 2025

South Bay Hyundai responded

Wow, Carl and Ralph! Your review truly made our day! We’re beyond thrilled to hear that MJ and the entire South Bay Hyundai team provided you with such a standout experience. Finding the right car at the right price while keeping your long-term financial well-being in mind is exactly the kind of service we strive for. It’s amazing to know that everyone—from reception to service to finance—helped make this journey a great one for you. Thank you for your trust, patience, and for becoming our biggest fan! Enjoy your incredible new car, and we can’t wait to see you again in the future!" 🚗🎉

January 29, 2025

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Beautiful dealership. Sales and service are top notch. Ryan Diaz and MJ in sales are the best. More

by patrickhsound
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Recommend Dealer
Yes

Other Employees Tagged: Mike "MJ" Juarez, Ryan Ortiz

Jan 29, 2025

South Bay Hyundai responded

Thank you for your wonderful review! We're so glad to hear that you had a top-notch experience with Ryan Diaz and MJ. They’ll be thrilled to know they made such a positive impact. We truly appreciate your feedback and look forward to assisting you again in the future!

January 25, 2025

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Jack is always so helpful with his recommendations and I got my car back in time. Thx Jack! More

by JODY_NISHIKAWA
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Recommend Dealer
Yes
Jan 27, 2025

South Bay Hyundai responded

Thank you for the great feedback! We're so glad to hear that Jack's recommendations were helpful and that you got your car back on time. We'll be sure to pass along your thanks to him!

January 25, 2025

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Friendly and convenient service. Easy to schedule and service time was super fast. Really enjoy coming here for ongoing maintenance. More

by lalysix
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Recommend Dealer
Yes
Jan 27, 2025

South Bay Hyundai responded

Thank you for the great review! We're so happy to hear that you enjoy the friendly and convenient service, and that the scheduling and service times are quick. We look forward to continuing to help with your ongoing maintenance!

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