Jack Hine

The auto that I purchased had about 3500 miles, as it was previously owned. The car is clean except for a heavy smoke smell which is unacceptible due to my wife being a lung cancer survivor. The dealership i previously owned. The car is clean except for a heavy smoke smell which is unacceptible due to my wife being a lung cancer survivor. The dealership is currently making an effort to correct the issue. Their attitude throughout this ordeal has been good. More

Report | Print

Jack Hine worked magic to help me get my "new" used car financed. It was the perfect car for me at a great price and I was willing to drive 3 1/2 hours across the state to pick it up. It took so used car financed. It was the perfect car for me at a great price and I was willing to drive 3 1/2 hours across the state to pick it up. It took so many phone calls to get it all accomplished but Jack always returned every call quickly and efficiently. I knew the process would not be an easy one but he always remained kind and positively focused. Jack met every special challenge I had including taking my old reliable but very banged up car on trade. When we arrived at the dealership he had everything in order, smiled and remained courteous through the entire process. He took us for a test drive and showed us the ins and outs of our chosen vehicle. He was familiar with all the knobs, buttons and switches and explained their function. Sal whisked us through the financial paperwork, allowing us to peruse the contracts and explained anything we had questions about to our satisfaction. In between the reams of paperwork we discussed our favorite rock bands from the 60s and 70s, including Uriah Heep. We had a great experience at the dealership without the usual high-pressure we've often encountered. Thanks again guys for helping us purchase the perfect car. More

Report | Print

We contacted Jack about a specific car that was listed on the internet. We drove over an hour to get to the dealership and found the car on the lot right away. Jack showed us the car, inside and out and to the internet. We drove over an hour to get to the dealership and found the car on the lot right away. Jack showed us the car, inside and out and took us for a test drive. He was very knowledgeable and answered all of our questions. We worked through all of the paperwork with ease and were confortable with what we were doing. There was no pressure to buy, no persuasion to make a deal with them. Jack even took us and introduced us to the service manager. Everything about this car buying experience reassured me that this was the right place for me to purchase my car from. I will do business with the in the future. WONDERFUL EXPERIENCE!!! More

Report | Print

After 205k+ on my Subaru Outback I decided it was time for a newer car. I decided what type of make, and model of the vehicle I wanted before going car shopping. I went to several other local dealers - for a newer car. I decided what type of make, and model of the vehicle I wanted before going car shopping. I went to several other local dealers - none of these dealers provided the same inspection report as Suburban Chevrolet - so I felt much more secure going with a used car from Suburban, than anywhere else. Anything I wanted about the 2007 Saturn Vue that it didn't have, my sales consultant, Jack Hine, did whatever was necessary to make me feel more assured. (After the next 200k miles, I'll be going by Suburban first, before making any other car buying stops.) More

Report | Print

Jack Hine was very professional and courteous to us for the entire time we were there. The dealership was quite busy when I went to test drive a car to buy and though the whole buying process took a bit lo the entire time we were there. The dealership was quite busy when I went to test drive a car to buy and though the whole buying process took a bit longer than I would normally have liked, all of the employees were working as quickly as possible to satisfy all of their customers and Mr. Hine was especially friendly and helpful, even with my 3 yr. old daughter who was with me at the time. He offered snacks and drinks to us while we waited and personally took my new vehicle down to get some gas in it while I was with the finance manager, because it was actually on empty when we did the test drive. I was informed that the manager, Ben, was pulling in lots of favors trying to get me a loan because my credit was a little shaky so I appreciated him going the extra mile. And Sal Marciante, the finance manager, got us through the whole signing process in less than 10 minutes. The whole experience was very comfortable, I did not feel any high pressure for a sale and they seemed to go the extra mile to put me in a car I could be comfortable in. Thanks Guys! More

Report | Print

My experience was great. Everyone was very helpful and respect. They took the time to know us and what we wanted.We will be returning to buy another car and would let our friends know where to go. We did respect. They took the time to know us and what we wanted.We will be returning to buy another car and would let our friends know where to go. We did have a few minor things that needed attention and were taken care of the following day. More

Report | Print

Jack Hines was a very good employee and representative. He was fully knowledgable about the vehicles and equipment on the lot, gave full explanations of all details, was extremely friendly and professional He was fully knowledgable about the vehicles and equipment on the lot, gave full explanations of all details, was extremely friendly and professional, and was able to get me into a beautiful car at a great price. My experience with Jack Hines and Suburban Chevrolet as a whole was outstanding. More

Report | Print

Both gentlemen were very helpful in helping me purchase a good used car. Jack was knowledgeable about car choice and Larry was a whiz when it came to finding finance that would work for me. I had initially l good used car. Jack was knowledgeable about car choice and Larry was a whiz when it came to finding finance that would work for me. I had initially looked at a Mazda RS but couldn't get out of it. Jack showed me a 2007 Taurus that was the better deal. More

Report | Print

Jack Hines was very easy to work with and provided answers to all my direct questions. Jack and the dealership were willing to negotiate with me on the price. They were also willing to hold the vehi answers to all my direct questions. Jack and the dealership were willing to negotiate with me on the price. They were also willing to hold the vehicle as I live on the other side of the state. While they offereed the extras at the closing, they were not pushy. I would highly recommend this dealership. More

Report | Print

Everyone was very professional and very personable. I did not feel pressured at all and felt comfortable throughout the process. The deal I got is exceptional. The car and financing is exactly as promised. T not feel pressured at all and felt comfortable throughout the process. The deal I got is exceptional. The car and financing is exactly as promised. The dealership is very neat and clean (especially the ladies room).I am extremely satisfied and hope to have a long very pleasant relationship with Suburban Chevrolet. More

Report | Print