Jack Cristalis

Bought a sunroof motor for my vehicle, installed it, it did not work, contacted them about refund, agent said since i installed it, no.refunds All I did is take.it out of box and installed. VERY POOR CUS did not work, contacted them about refund, agent said since i installed it, no.refunds All I did is take.it out of box and installed. VERY POOR CUSTOMER SERVICE More

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Online parts department ’ve purchased a remote Combo kit includes: FT4Z-19A361-A Vehicle Security System (required) DL3Z-19A390-B U.S version Cellular Access Module We act ’ve purchased a remote Combo kit includes: FT4Z-19A361-A Vehicle Security System (required) DL3Z-19A390-B U.S version Cellular Access Module We activate all units we sell at no additional charge This is were the bad experience started, when calling the dealer someone will call you back. Then call again on Saturday that department is close please call back on Monday, when Call on Monday someone will call you back. When I stated to question the run around I was asked why I was given a hard time. I was told that ONLY one guy in the entire country is the only one that programs the kit. To wait till the end of day and this special one guy will call to proceed with the program. I’ve done this 2 other times on other trucks and don’t remember waiting for a call. When I called the Dealer that I purchased from eBay they got on right way. Shouldn’t purchase this from this dealer!!! Update 01/30/18 The remote kit that I purchased and the service that comes with works 100% I highly recommend this kit to anyone that wants cell communication with your truck. 15 minutes installation and 2 minutes in the phone to confirm the program with outside company. This is my 3rd time installing this on my Trucks. My mistake was purchasing from Levittown Ford internet sales department. Bad Bad customer service and sarcastically when talking with you. I hope this clears up the difference between the product itself and the Dealer that sold to me. More

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They sell your information But a car from here and receive calls everyday about a warranty because they sell or give you infomation for profit. They will tell you that's it's fr But a car from here and receive calls everyday about a warranty because they sell or give you infomation for profit. They will tell you that's it's from a national data base its bs the dealership give it out More

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