Jack Coker

I brought my vehicle into the dealership for a warranty repair . The dealership decided to keep my vehicle for 5 weeks, and then proceeded to give me my car back in worse condition than I had dropped it of repair . The dealership decided to keep my vehicle for 5 weeks, and then proceeded to give me my car back in worse condition than I had dropped it off . My car was screaming at me when I picked it up to tell me it had no oil. My tires were bald , even though I had changed them a few months prior . My back door broke , my breaks needed replacing , my tint was messed up beyond repair, my air conditioner didn’t seem to work anymore, and several other issues. The customer service and employees that helped me were some of the worst human beings I have ever come across . They screened my calls when calling to follow up on the progress of my vehicle. They were rude , and short , and ultimately unhelpful . And finally they are reporting falsely the maintenance on my vehicle on CARFAX to depreciate my vehicle even more. If I could give 0 stars I would . And I would HIGHLY suggest anyone who has a brain cell avoid this business like the plague it is on our community . I will make sure anyone I know , will never be doing business with them . More

by REYALVAREZ Verified Customer Verified Customer

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Very poor and incompetent service. Would never do business with you again. You,re all so inept. Bye!!! Would never do business with you again. You,re all so inept. Bye!!! More

by Topatop28 Verified Customer Verified Customer

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No instructions. Appointments not upheld. Nice employees. I don’t understand why an appointment needed Appointments not upheld. Nice employees. I don’t understand why an appointment needed More

by EEVELYNSANTIAGO25 Verified Customer Verified Customer

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Well the dealership was not so good to me and the dealer that sold me the car lied to me. But service department was great. I forget the gentleman name that helped me, but he was great! Helped me with all m that sold me the car lied to me. But service department was great. I forget the gentleman name that helped me, but he was great! Helped me with all my needs and made my experience short and sweet. More

by EMILYKAELA Verified Customer Verified Customer

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The salesman had the car washed and ready for us to get there and finance was fast and easy,,, one of the best dealership interactions there and finance was fast and easy,,, one of the best dealership interactions More

by JWSTEPAN Verified Customer Verified Customer

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Best crew ever I recommend that dealership at 100% Jack it’s a great sales man and the financist is the best it’s a great sales man and the financist is the best More

by FELITO1981 Verified Customer Verified Customer

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always willing to provide good service and good attention, very satisfied with the service, one hundred percent recommended. attention, very satisfied with the service, one hundred percent recommended. More

by Katy repiso Verified Customer Verified Customer

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I strongly recommend this dealership to anyone interested in buying a Kia vehicle, young and old. in buying a Kia vehicle, young and old. More

by GUTST005 Verified Customer Verified Customer

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Very friendly staff, made me want to work with them in the future! Jack is absolutely awesome, he really knows his stuff and made the experience very enjoyable!! the future! Jack is absolutely awesome, he really knows his stuff and made the experience very enjoyable!! More

by TOMANILR Verified Customer Verified Customer

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Great job and we are very happy for the car ! Jack and all.staff are very professional Jack and all.staff are very professional More

by Antonio Pianta Verified Customer Verified Customer

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