Jaci Rupcich
Jaci Rupcich at Genesis of Merrillville

Jaci Rupcich

Sales, Finance & Business Manager

Genesis of Merrillville

1000 81st Ave Suite 100
Merrillville, IN 46410

5.0
22 Reviews

I was raised in the auto dealership business & love my career path. I have 4 dogs that are my world. Whether you need a new or pre-owned vehicle, financing, leasing, “cash”, extended warranties, service plans & more; I would love to assist you reach your goals!

5.0

22 Reviews

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Dealership Experience

1 yr, 11 mos

Industry Experience

21 yrs, 7 mos

Languages Spoken

English English

22 Reviews of Jaci Rupcich

July 13, 2025

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I recently had the pleasure of purchasing my new 2026 Genesis GV70 from Genesis of Merrillville and I can honestly say it was one of the most positive and stress-free car buying experiences I've ever had More

by JDot922
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Recommend Dealer
Yes

Other Employees Tagged: Adam Biers, Conrad Kerosky

Jul 14, 2025

Genesis of Merrillville responded

Genesis of Merrillville responded on 7/14/2025 8:34 AM Thank you so much for your kind words and for choosing Genesis of Merrillville! We’re thrilled to hear that Conrad and Adam made your car buying experience smooth, stress-free, and personal. It’s always our goal to make every guest feel valued, and we're glad we could support you in transitioning back to a gas vehicle. Enjoy your new 2026 GV70 — it’s an exceptional vehicle, and we’re honored to have been part of your journey. We truly appreciate your recommendation and look forward to seeing you again! Best, The Genesis of Merrillville Team

July 01, 2025

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The dealership's staff is dedicated to providing an exceptional customer experience, ensuring all client needs are met. The facility is well-maintained and organized, which complements the Genesis vehi More

by tomasales
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Recommend Dealer
Yes

Other Employees Tagged: Justin Lieberman

Jul 01, 2025

Genesis of Merrillville responded

Thank you so much for your thoughtful feedback. We're thrilled to hear that you had a positive experience with our team and that the quality of our facility matched the premium standards of the Genesis line. Providing exceptional service and a welcoming environment is always our top priority, and it’s incredibly rewarding to know we met your expectations. We look forward to welcoming you back in the future—whether for service, a new vehicle, or just a visit!

June 28, 2025

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We had a wonderful experience with Dave Cox @ Genesis of Merrillville purchasing our second Genesis. We couldn’t have asked for a more knowledgeable, professional and supportive guide in helping us with our More

by marykaycnm
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Recommend Dealer
Yes

Other Employees Tagged: Dave Cox

Jun 30, 2025

Genesis of Merrillville responded

Thank you so much for your kind words and for choosing Genesis of Merrillville for your second Genesis purchase! We're thrilled to hear that Dave provided you with such a knowledgeable, professional, and supportive experience. He takes great pride in helping our guests find the perfect vehicle, and your recommendation means the world to us. Enjoy your new Genesis, and please don’t hesitate to reach out if there’s anything more we can do for you in the future!

June 21, 2025

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Dave was very helpful in navigating purchase of GV80 online and then in person for final details. My only suggestion is that the dealership hire more sales people to upgrade the sales / service experie More

by seeligmike
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Recommend Dealer
Yes

Other Employees Tagged: Dave Cox

Jun 23, 2025

Genesis of Merrillville responded

Thank you so much for your thoughtful review and for choosing us for your GV80 purchase! We're thrilled to hear that Dave was helpful in guiding you through both the online and in-person process, and that you're already enjoying your new vehicle. We also truly appreciate your candid feedback regarding staffing. Your observation is spot-on—Dave and our team strive to give each customer personalized attention, and we’re actively working on improvements to ensure an even smoother and more elevated experience for all our guests. Thank you again for your trust and for sharing your experience. Wishing you many enjoyable miles ahead in your GV80!

June 09, 2025

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Big shoutout to Justin for the amazing customer service! Made the whole process so smooth and easy. Super knowledgeable too! More

by bankscharvell
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Recommend Dealer
Yes

Other Employees Tagged: Justin Lieberman

Jun 09, 2025

Genesis of Merrillville responded

Thank you so much for the kind words and shoutout! We’re thrilled to hear that Justin made your experience smooth and stress-free. Providing exceptional service and expertise is what we strive for, and we’re glad it showed. Enjoy the drive, and don’t hesitate to reach out if there’s anything more we can do for you!

June 02, 2025

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Outstanding Experience with Dave and the Genesis of Merrillville Team! Dave and the entire staff at Genesis of Merrillville were absolutely outstanding! From start to finish, they made our out-of-stat More

by taleshawallace1
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Yes
Jun 03, 2025

Genesis of Merrillville responded

Thank you so much for the wonderful review! We’re honored you chose Genesis of Merrillville for such an important purchase—especially from out of state—and thrilled to hear that Dave and the team made the process smooth and stress-free for you. We know buying a vehicle from a distance can come with added uncertainty, so it means a lot to know you felt supported and confident every step of the way. Your kind words about the professionalism and care you received truly motivate us to continue delivering exceptional service. Enjoy every mile in your new Genesis, and please don’t hesitate to reach out if we can assist you in the future. Welcome to the Genesis of Merrillville family!

June 02, 2025

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Dave Cox was terrific! ! 6Stars!! He was thorough, patient and thoughtful. He was a good listener. Adam and Jaki were great as well. Genesis should be proud of their team in More

by ed.munin
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Recommend Dealer
Yes

Other Employees Tagged: Adam Biers, Dave Cox

Jun 03, 2025

Genesis of Merrillville responded

Thank you so much for your incredibly kind words and for taking the time to share your experience with us! We're thrilled to hear that Dave, Adam, and Jaki made such a strong impression—your background in sales makes your feedback especially meaningful. We’re honored to have earned your trust and business, and proud to know you now own not just one, but three GV70s! Your continued support means the world to us. Thank you again for recommending Genesis of Merrillville—we look forward to serving you and your family for years to come!

May 30, 2025

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Dave went above and beyond in every way. We walked in the door and he greeted us with a smile. He was very knowledgeable and SO easy to talk with. He made the car buying experience great. O More

by SM
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Recommend Dealer
Yes

Other Employees Tagged: Adam Biers, Dave Cox

Jun 03, 2025

Genesis of Merrillville responded

Thank you for taking the time to share your experience—it means so much to us! We’re thrilled to hear that Dave was able to turn things around and make this car-buying experience such a positive one, especially after a previous one that wasn’t. Dave’s dedication to going above and beyond, from the warm welcome to personally delivering your vehicle and walking you through every detail, truly reflects the level of service we strive to provide every guest at Genesis of Merrillville. Your recommendation is the highest compliment we could receive. We’re so glad you're loving your new Genesis, and we’re here for you anytime down the road.

May 25, 2025

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Dave was amazing! ! I’d recommend Genesis of Merrillville for an awesome car buying experience. More

by Mrs. Neely
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Yes

Other Employees Tagged: Adam Biers, Dave Cox

May 27, 2025

Genesis of Merrillville responded

Thank you so much for your kind words! We're thrilled to hear that Dave provided you with an exceptional experience. At Genesis of Merrillville, we strive to make every step of the car buying process seamless and enjoyable. Your recommendation means the world to us, and we look forward to serving you again in the future!

May 24, 2025

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Dave and the staff at Genesis of Merrillville were awesome to work with. They communicated professionally and took care of all of my needs and requests. I love all of the services and amenities Genesi More

by robin_nicole629
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Recommend Dealer
Yes

Other Employees Tagged: Dave Cox

May 27, 2025

Genesis of Merrillville responded

Thank you for the wonderful review! We're so glad to hear that Dave and the entire team at Genesis of Merrillville made your experience smooth and enjoyable. Providing top-tier service and amenities is what we strive for, and it’s great to know we met your expectations. We truly appreciate your trust in us and look forward to welcoming you back when you're ready for your next upgrade!

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