JUAN ACOSTA
JUAN ACOSTA at Freeman Honda

JUAN ACOSTA

SERVICE ADVISOR

Freeman Honda

39680 IH 20 East
Dallas, TX 75237

4.8
47 Reviews
4.8

47 Reviews

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47 Reviews of JUAN ACOSTA

April 26, 2026

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My service was expedient and precise. The customer service was fantastic. Having coffee, tea, water and snacks made the wait comfortable. I recommend Freeman Honda to all my friends and More

by gloria_lewis70
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Recommend Dealer
Yes
Apr 27, 2026

Freeman Honda responded

Gloria, Thank you for choosing Freeman Honda. Your feedback and rating mean a lot to us. We're glad Juan was able to help, and we hope to see you again!

April 18, 2026

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Service customer guy was very attentive and provided me with excellent information about the service they will provide for my vehicle. More

by angelespinosa5
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Recommend Dealer
Yes
Apr 18, 2026

Freeman Honda responded

Your five star rating means a lot to our service team. Juan is glad he could walk you through the maintenance plan and answer your questions. Let us know if your Civic needs anything down the road.

April 10, 2026

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Been here a number of times always a pretty good experience. Last visit was good except for after booking an appointment I had to sit and wait a bit to actual confirm the reason for the appointmen More

by Flyersmyers
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Recommend Dealer
Yes
Apr 10, 2026

Freeman Honda responded

We appreciate your continued visits and your five-star review. We’re sorry you had to wait to confirm your appointment details and glad Juan helped move things along. It’s great to hear the work on your Honda Odyssey went smoothly and was completed quickly. Thank you for choosing us again.

April 02, 2026

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My advisor was chris, he was really helpful with my car and had special discounts. Thank you Honda will visit again in the future More

by Razi
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Recommend Dealer
Yes

Other Employees Tagged: EVER MELCHOR, CAROLYN KING

Apr 02, 2026

Freeman Honda responded

Thank you for sharing your experience. We’re glad your advisor provided helpful service and that you were able to take advantage of those special discounts on your Honda Accord. We appreciate the five-star rating and look forward to your next visit.

March 29, 2026

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Excellent Service at this dealership I live this place. Keep up with the Excellent Service, we see u and we appreciate u. More

by beeboss39
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Recommend Dealer
Yes
Mar 29, 2026

Freeman Honda responded

It’s great to know you were pleased with the service on your Honda CR-V. Juan shared your feedback with our service team. We appreciate you and look forward to assisting you again.

March 20, 2026

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The service department at Freeman Honda is a great place to get your car serviced. They do excellent work, and the service department staff are friendly, very kind, and very knowledgeable. I trust them to More

by margiewenz411
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Recommend Dealer
Yes
Mar 20, 2026

Freeman Honda responded

It’s wonderful to hear that our service staff made you feel welcome and addressed your 2013 Honda Accord with skill and thoroughness. We appreciate your trust in us and are grateful you shared your positive experience.

January 26, 2026

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Outstanding, professional and quick service. All questions answered all needs met. Clean facility as well. More

by broc51
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Recommend Dealer
Yes

Other Employees Tagged: EVER MELCHOR, CAROLYN KING , Kelly Bailey, JOSE CHAVEZ, Crystal Maldonado, TREY PIERCE, RICHARD RIOS, LINDSEY SHARP, ANDRE STRIPLING

December 06, 2025

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The service given from Jaun was great, great customer service skills dealership was very professional 10. More

by klassymobiledetail
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Recommend Dealer
Yes

September 07, 2025

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the service staff is great here. It’s hard to always get food service at a dealership but the staff here is friendly professional and efficient. I had Mrs. Shawna be my service agent More

by Cecjr1517@gmail.com
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Recommend Dealer
Yes

Other Employees Tagged: LINDSEY SHARP, Shawna from Service

August 19, 2025

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Juan acota was really helpful with us he made sure that everything was done correctly were thankful that there's people like him 👍 More

by emailortiz
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Recommend Dealer
Yes
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