JT Tibbits

They delivered my truck quickly and I was pleased with the dealership, my Sales person snd the finance guy 10/10 the dealership, my Sales person snd the finance guy 10/10 More

by PETER.POLUS Verified Customer Verified Customer

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This is my second vehicle from Metro. I have been pleased with the ease in finding the vehicle I want and financing was completed very rapidly. Service department work has always been tru I have been pleased with the ease in finding the vehicle I want and financing was completed very rapidly. Service department work has always been trustworthy. More

by JELGEISER Verified Customer Verified Customer

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Metro Ford has you covered from sales to service! I wouldn’t go anywhere else! I wouldn’t go anywhere else! More

by mkc415 Verified Customer Verified Customer

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Sales rep AJ Denton is the man! Knows his EVs, knows how to wrangle a sale and is wonderfully engaging as a person. He got me fixed up with a dandy Mach E and already took one pho Knows his EVs, knows how to wrangle a sale and is wonderfully engaging as a person. He got me fixed up with a dandy Mach E and already took one phone call to help me figure out the finer points. I’ll keep that relationship alive, for sure. More

by CCLAUS104 Verified Customer Verified Customer

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Personnel is pleasant, but following through on tasks is lacking. 1. My vehicle was not ready with installed prepaid accessories at pick up. I then could not be accommodated to have said accessories ins lacking. 1. My vehicle was not ready with installed prepaid accessories at pick up. I then could not be accommodated to have said accessories installed at a later date on a Saturday, after the mistake was on your end. I had to be refunded the money for the accessories and labor. Business was lost on your end. 2. Insurance was not taken care of before pick up, when I was told it would be. Luckily I suspected it wasn’t taken care of, and took it upon myself to make sure it was done before I headed out to pick up my new vehicle. Due to living over an hour away this would have prevented me from picking up as my insurance was closed by the time I arrived. 3. Living over an hour away makes it logistically difficult to make it all work with my work schedule. The dealership is open until 7:00 pm, but could not accommodate a 6-6:30 pm pick up because my sales associate leaves at 5:00 pm. This required me to miss work. I could have made several unnecessary trips to the dealership due to lack of attention to detail and following through on the basics of being a sales associate. It does make the impression that once the purchase agreement is signed, the care for customer drops off. This does not set well after spending over $50k. I am not saying I would not give Metro Ford another chance, but this should be taken as constructive criticism and rectified. More

by NESTLE105 Verified Customer Verified Customer

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This is exactly how vehicle shopping should be. The dealer from start to finish was top notch. We look forward to many more purchases for our company in the future. The dealer from start to finish was top notch. We look forward to many more purchases for our company in the future. More

by ctmsummitcompanies Verified Customer Verified Customer

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A the salesman was awesome and JT in finance was super indeed ! Praise be to God indeed ! Praise be to God More

by rbreyo Verified Customer Verified Customer

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Jennifer and Metro were generally great. This is my 2nd vehicle with them. I just wish I’d been provided a written trade in offer, as I wasn’t aware until well into the process that the offe This is my 2nd vehicle with them. I just wish I’d been provided a written trade in offer, as I wasn’t aware until well into the process that the offer made by Metro included my tonneau cover. Was pretty frustrating. More

by Matt Wiley Verified Customer Verified Customer

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jenn was absolutely the easiest car dealer I've ever worked with in my entire life. She listened to my needs. She met my needs and worked with me on a fair and equitable purchase. When I was offered a c worked with in my entire life. She listened to my needs. She met my needs and worked with me on a fair and equitable purchase. When I was offered a cruise with the purchase and then denied that cruise because I was purchasing from out of state jenn went to bat for me to make sure that I got that cruise i was assuming i would get . Not only that, but there was some damage to the truck prior to me purchasing it, and she stuck to her word about getting the damage repaired. She also brought the vehicle to me to the DMV in my city stayed with me while the paperwork was completed to make sure that everything That needs to be done was done. She went above and beyond she should be running the place.!! More

by cmurra6745 Verified Customer Verified Customer

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Bob Ruzzo was terrific to deal with. Very knowledgeable RE the product line, available options and the delivery process Would highly recommend Bob and Metro Ford Very knowledgeable RE the product line, available options and the delivery process Would highly recommend Bob and Metro Ford More

by danielb6 Verified Customer Verified Customer

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