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JT Luginbill

Overview Reviews (52) Inventory (447)

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JT Luginbill

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JT Luginbill

Sales Manager

Wood Nissan Lee's Summit

1025 SE Oldham Pkwy
Lee's Summit, MO 64081

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4.1

52 Reviews

Overview Reviews (52) Inventory (447)

Dealership Experience

2 yrs, 8 mos

Industry Experience

11 yrs, 1 mo

4.1

52 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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52 Reviews of JT Luginbill

January 18, 2025

Dealership Rating

Employee Rating

JT and Tyler went above and beyond to make the buying experience the best it could be. Exceptional people. experience the best it could be. Exceptional people. More

by jtranchida36

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Tyler Whiteford, EJ Laux

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Jan 21, 2025 -

Wood Nissan Lee's Summit responded

I'm happy to hear they took great care of you and made the buying experience easy for you! Thank you for the feedback we greatly appreciate it!

January 16, 2025

Dealership Rating

Employee Rating

Horrible experience here. They advertise one price on a used vehicle and then when you contact them it's thousands more than listed online. They will lowball your trade drasti They advertise one price on a used vehicle and then when you contact them it's thousands more than listed online. They will lowball your trade drastically. We got 5 thousand more for our trade down the road and bought a brand new vehicle same make and model as their used one and the new vehicle was only 1500 more. Shop around and do your best due diligence. More

by Jojo

Sales Price Transparency

Trade-in Experience

Recommend Dealer

Other Employees Tagged: Shane Kellerman

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Jan 23, 2025 -

Wood Nissan Lee's Summit responded

Thank you for sharing your feedback. We're sorry to hear that your experience did not meet expectations. We understand how important transparent pricing and fair trade-in values are when making such an important decision. Your concerns have been noted, and we will use them to evaluate our processes to ensure better experiences for our customers in the future. We value your input and are always looking for ways to improve. Thank you for bringing this to our attention, and we wish you the best with your new vehicle.

January 09, 2025

Dealership Rating

Employee Rating

Steve was a big help. Second car my wife and I have bought from him. Very nice people all around the dealership! Second car my wife and I have bought from him. Very nice people all around the dealership! More

by jackberney3

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Steve Cobb

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Jan 11, 2025 -

Wood Nissan Lee's Summit responded

Steve is the best, I'm happy to hear he got you guys into a new vehicle! Thank you for the kind review we greatly appreciate it!

December 24, 2024

Dealership Rating

Employee Rating

I had to purchase a vehicle quickly and the sales team at Wood took their time to find the right vehicle for me. I’m so grateful - they sold me the perfect vehicle for me and my family! Wood took their time to find the right vehicle for me. I’m so grateful - they sold me the perfect vehicle for me and my family! More

by kmceuen1208

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: EJ Laux , Eric Fly, Quentin Duckett

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Dec 28, 2024 -

Wood Nissan Lee's Summit responded

I'm happy to hear my team took good care of you and got you into the perfect vehicle for you and your family! Thank you for the kind review we greatly appreciate it!

November 25, 2024

Dealership Rating

Employee Rating

The service department has been perfect so far, but management needs to revamp their sales practices. management needs to revamp their sales practices. More

by ddurham1936@gmail.com

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: EJ Laux, Jack Spence , Chris ? (Salesman) He was horrible

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Nov 27, 2024 -

Wood Nissan Lee's Summit responded

Thank you so much for taking the time to share your feedback. We’re thrilled to hear that you’ve had a positive experience with our service department — it’s always our goal to provide excellent service to our customers. However, I’m sorry to hear that you felt our sales practices didn’t meet your expectations. Your comments are incredibly valuable to us, and we take them seriously. We’re currently reviewing our sales process to ensure it aligns with the high standards of service that our customers deserve. We truly appreciate your feedback, and we’re committed to making improvements. If you have any specific suggestions or concerns, please don’t hesitate to reach out. We’re here to listen and work to earn your trust.

November 04, 2024

Dealership Rating

Employee Rating

Very good dealership hard work polite and willing to help you get into a car you get into a car More

by saulley

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: EJ Laux, Kolten Ferrier

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Nov 06, 2024 -

Wood Nissan Lee's Summit responded

Thank you for the feedback we appreciate it!

November 03, 2024

Dealership Rating

Employee Rating

I have to admit this was one of the best buying experiences that I have had. LT Moody, sales consultant, was great to deal with as were JT Luginbill, sales manager, and EJ Laux, business manager. A experiences that I have had. LT Moody, sales consultant, was great to deal with as were JT Luginbill, sales manager, and EJ Laux, business manager. A great team! 😃 More

by arlanjhawk

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: LT Moody, EJ Laux

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Nov 05, 2024 -

Wood Nissan Lee's Summit responded

I'm happy to hear my team took great care of you while purchasing a vehicle with us! Thank you for the feedback we greatly appreciate it!

October 30, 2024

Dealership Rating

Employee Rating

Went back on their word when buying a car when we already made the final deal. made the final deal. More

by grahamlinda525

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: John Murray

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Nov 01, 2024 -

Wood Nissan Lee's Summit responded

I am truly sorry to hear about your recent experience with us. Please call our Loyalty Manager Taylor at 816-600-4000 to further address the situation and see if we can make this right for you.

October 17, 2024

Dealership Rating

Employee Rating

They have on their website that it is OPTIONAL for the wood care package for $1495. We'll they don't tell you is it isn't optional and they add it to your total without informing customers and when custom wood care package for $1495. We'll they don't tell you is it isn't optional and they add it to your total without informing customers and when customers figure it out they won't refund the price. Shady scam company. Everyone look for a car at other dealerships. More

by Chiefsaholic1587

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Steve Cobb, EJ Laux

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Oct 19, 2024 -

Wood Nissan Lee's Summit responded

Thank you for your feedback. I’m sorry to hear that you were upset about the dealer fee. We aim for transparency in our pricing, and it’s important to us that our customers feel informed and valued. If you’d like to discuss this further, please reach out directly at 816-600-4000. We appreciate your input and hope to make your experience better in the future.

October 17, 2024

Dealership Rating

Employee Rating

Very patience and willing to work with me to get the deal that worked best for my lifestyle. that worked best for my lifestyle. More

by McKenna Holdsworth

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Bryan Coomes

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Oct 19, 2024 -

Wood Nissan Lee's Summit responded

Glad to hear our team worked to get you the best deal possible! Thank you for the kind review!

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