JT Luginbill
JT Luginbill at Wood Nissan Lee's Summit
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JT Luginbill

Sales Manager

Wood Nissan Lee's Summit

1025 SE Oldham Pkwy
Lee's Summit, MO 64081

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4.1
50 Reviews

Dealership Experience

2 yrs, 7 mos

Industry Experience

11 yrs

4.1

50 Reviews

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50 Reviews of JT Luginbill

December 24, 2024

Dealership Rating
Employee Rating

I had to purchase a vehicle quickly and the sales team at Wood took their time to find the right vehicle for me. I’m so grateful - they sold me the perfect vehicle for me and my family! More

by kmceuen1208
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: EJ Laux , Eric Fly, Quentin Duckett

Dec 28, 2024

Wood Nissan Lee's Summit responded

I'm happy to hear my team took good care of you and got you into the perfect vehicle for you and your family! Thank you for the kind review we greatly appreciate it!

November 25, 2024

Dealership Rating
Employee Rating

The service department has been perfect so far, but management needs to revamp their sales practices. More

by ddurham1936@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: EJ Laux, Jack Spence , Chris ? (Salesman) He was horrible

Nov 27, 2024

Wood Nissan Lee's Summit responded

Thank you so much for taking the time to share your feedback. We’re thrilled to hear that you’ve had a positive experience with our service department — it’s always our goal to provide excellent service to our customers. However, I’m sorry to hear that you felt our sales practices didn’t meet your expectations. Your comments are incredibly valuable to us, and we take them seriously. We’re currently reviewing our sales process to ensure it aligns with the high standards of service that our customers deserve. We truly appreciate your feedback, and we’re committed to making improvements. If you have any specific suggestions or concerns, please don’t hesitate to reach out. We’re here to listen and work to earn your trust.

November 04, 2024

Dealership Rating
Employee Rating

Very good dealership hard work polite and willing to help you get into a car More

by saulley
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: EJ Laux, Kolten Ferrier

Nov 06, 2024

Wood Nissan Lee's Summit responded

Thank you for the feedback we appreciate it!

November 03, 2024

Dealership Rating
Employee Rating

I have to admit this was one of the best buying experiences that I have had. LT Moody, sales consultant, was great to deal with as were JT Luginbill, sales manager, and EJ Laux, business manager. A More

by arlanjhawk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: LT Moody, EJ Laux

Nov 05, 2024

Wood Nissan Lee's Summit responded

I'm happy to hear my team took great care of you while purchasing a vehicle with us! Thank you for the feedback we greatly appreciate it!

October 30, 2024

Dealership Rating
Employee Rating

Went back on their word when buying a car when we already made the final deal. More

by grahamlinda525
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: John Murray

Nov 01, 2024

Wood Nissan Lee's Summit responded

I am truly sorry to hear about your recent experience with us. Please call our Loyalty Manager Taylor at 816-600-4000 to further address the situation and see if we can make this right for you.

October 17, 2024

Dealership Rating
Employee Rating

They have on their website that it is OPTIONAL for the wood care package for $1495. We'll they don't tell you is it isn't optional and they add it to your total without informing customers and when custom More

by Chiefsaholic1587
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Steve Cobb, EJ Laux

Oct 19, 2024

Wood Nissan Lee's Summit responded

Thank you for your feedback. I’m sorry to hear that you were upset about the dealer fee. We aim for transparency in our pricing, and it’s important to us that our customers feel informed and valued. If you’d like to discuss this further, please reach out directly at 816-600-4000. We appreciate your input and hope to make your experience better in the future.

October 17, 2024

Dealership Rating
Employee Rating

Very patience and willing to work with me to get the deal that worked best for my lifestyle. More

by McKenna Holdsworth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bryan Coomes

Oct 19, 2024

Wood Nissan Lee's Summit responded

Glad to hear our team worked to get you the best deal possible! Thank you for the kind review!

October 08, 2024

Dealership Rating
Employee Rating

They are very rude especially the service manager jack has screamed at me several times and disrespected me next to people they do not deserve being in business More

by adirmovashov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jack Spence

Oct 12, 2024

Wood Nissan Lee's Summit responded

Thank you for reaching out to us. I’m truly sorry to hear about your recent experience with our advisor. This is not the level of service we strive to provide, and I appreciate you bringing this to our attention. Please know that we take these matters seriously. I would like to gather more details so we can address this situation appropriately and ensure it doesn’t happen again. If you’re comfortable, please give us a call at 816-600-4000. Your feedback is invaluable in helping us improve our service. Thank you for your understanding, and I hope to resolve this matter to your satisfaction.

September 10, 2024

Dealership Rating
Employee Rating

Dont waist your time here, take your money somewhere else. Poor salesmanship, terrible experience rude management. More

by 1234
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: EJ Laux, Chris Galvan

Sep 13, 2024

Wood Nissan Lee's Summit responded

Sorry you had a bad experience with us! If you would like to give us a second chance, please call 816-600-4000.

August 31, 2024

Dealership Rating
Employee Rating

They make sure you leave happy and care about how satisfied you are even after the sale More

by melissa.moore6310
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: EJ Laux , Stuart Williams also 5 stars

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