I had to purchase a vehicle quickly and the sales team at
Wood took their time to find the right vehicle for me. I’m so grateful - they sold me the perfect vehicle for me and my family!
Wood took their time to find the right vehicle for me. I’m so grateful - they sold me the perfect vehicle for me and my family!
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by kmceuen1208
Other Employees Tagged:
EJ Laux
, Eric Fly, Quentin Duckett
Dec 28, 2024 -
Wood Nissan Lee's Summit responded
I'm happy to hear my team took good care of you and got you into the perfect vehicle for you and your family! Thank you for the kind review we greatly appreciate it!
The service department has been perfect so far, but
management needs to revamp their sales practices.
management needs to revamp their sales practices.
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by ddurham1936@gmail.com
Service Price Transparency
Nov 27, 2024 -
Wood Nissan Lee's Summit responded
Thank you so much for taking the time to share your feedback. We’re thrilled to hear that you’ve had a positive experience with our service department — it’s always our goal to provide excellent service to our customers. However, I’m sorry to hear that you felt our sales practices didn’t meet your expectations. Your comments are incredibly valuable to us, and we take them seriously. We’re currently reviewing our sales process to ensure it aligns with the high standards of service that our customers deserve. We truly appreciate your feedback, and we’re committed to making improvements. If you have any specific suggestions or concerns, please don’t hesitate to reach out. We’re here to listen and work to earn your trust.
Very good dealership hard work polite and willing to help
you get into a car
you get into a car
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by saulley
Nov 06, 2024 -
Wood Nissan Lee's Summit responded
Thank you for the feedback we appreciate it!
I have to admit this was one of the best buying
experiences that I have had. LT Moody, sales consultant, was great to deal with as were JT Luginbill, sales manager, and EJ Laux, business manager. A
experiences that I have had. LT Moody, sales consultant, was great to deal with as were JT Luginbill, sales manager, and EJ Laux, business manager. A great team! 😃
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by arlanjhawk
Nov 05, 2024 -
Wood Nissan Lee's Summit responded
I'm happy to hear my team took great care of you while purchasing a vehicle with us! Thank you for the feedback we greatly appreciate it!
Went back on their word when buying a car when we already
made the final deal.
made the final deal.
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by grahamlinda525
Other Employees Tagged:
John Murray
Nov 01, 2024 -
Wood Nissan Lee's Summit responded
I am truly sorry to hear about your recent experience with us. Please call our Loyalty Manager Taylor at 816-600-4000 to further address the situation and see if we can make this right for you.
They have on their website that it is OPTIONAL for the
wood care package for $1495. We'll they don't tell you is it isn't optional and they add it to your total without informing customers and when custom
wood care package for $1495. We'll they don't tell you is it isn't optional and they add it to your total without informing customers and when customers figure it out they won't refund the price. Shady scam company. Everyone look for a car at other dealerships.
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by Chiefsaholic1587
Oct 19, 2024 -
Wood Nissan Lee's Summit responded
Thank you for your feedback. I’m sorry to hear that you were upset about the dealer fee. We aim for transparency in our pricing, and it’s important to us that our customers feel informed and valued. If you’d like to discuss this further, please reach out directly at 816-600-4000. We appreciate your input and hope to make your experience better in the future.
Very patience and willing to work with me to get the deal
that worked best for my lifestyle.
that worked best for my lifestyle.
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by McKenna Holdsworth
Oct 19, 2024 -
Wood Nissan Lee's Summit responded
Glad to hear our team worked to get you the best deal possible! Thank you for the kind review!
They are very rude especially the service manager jack
has screamed at me several times and disrespected me next to people they do not deserve being in business
has screamed at me several times and disrespected me next to people they do not deserve being in business
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by adirmovashov
Service Price Transparency
Oct 12, 2024 -
Wood Nissan Lee's Summit responded
Thank you for reaching out to us. I’m truly sorry to hear about your recent experience with our advisor. This is not the level of service we strive to provide, and I appreciate you bringing this to our attention. Please know that we take these matters seriously. I would like to gather more details so we can address this situation appropriately and ensure it doesn’t happen again. If you’re comfortable, please give us a call at 816-600-4000. Your feedback is invaluable in helping us improve our service. Thank you for your understanding, and I hope to resolve this matter to your satisfaction.
Dont waist your time here, take your money somewhere
else. Poor salesmanship, terrible experience rude management.
else. Poor salesmanship, terrible experience rude management.
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by 1234
Sep 13, 2024 -
Wood Nissan Lee's Summit responded
Sorry you had a bad experience with us! If you would like to give us a second chance, please call 816-600-4000.
They make sure you leave happy and care about how
satisfied you are even after the sale
satisfied you are even after the sale
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by melissa.moore6310
Other Employees Tagged:
EJ Laux
, Stuart Williams also 5 stars