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JR Velasco
JR Velasco at Access Ford of Corpus Christi
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JR Velasco

General Manager

Access Ford of Corpus Christi

3680 U.S. 77 Access Road
Corpus Christi, TX 78410

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4.3
36 Reviews
4.3

36 Reviews

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36 Reviews of JR Velasco

March 06, 2025

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Employee Rating

Very efficient service was provided to me in a extremely good time frame. The service advisor and the mechanic working on my vehicle personally talk to me to let me know what my options were. I never felt t More

by Marcus
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Buentello, Golden Gonzales, Adam Ayala, Trent Marks

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Mar 06, 2025

Access Ford of Corpus Christi responded

Marcus, we're delighted to hear that our team at Access Ford of Corpus Christi provided you with efficient and pressure-free service. Thank you for sharing your experience!

January 02, 2025

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Employee Rating

Good customer service, good salesmanship I will return for my next vehicle thank you all More

by BIGSAMD205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Buentello, Diana Castillo

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Jan 03, 2025

Access Ford of Corpus Christi responded

Thank you for your kind words and for highlighting our team's commitment to excellent customer service and salesmanship at Access Ford of Corpus Christi! We're delighted to know you had a great experience and look forward to assisting you with your next vehicle purchase. Thank you for choosing us!

December 13, 2024

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Employee Rating

Bel and her team did an amazing job of getting my truck in and out More

by THIRDPEREZ22
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Buentello, Golden Gonzales, Adam Ayala, Trent Marks , Bel

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Dec 16, 2024

Access Ford of Corpus Christi responded

Thank you for your feedback! We're glad to hear that Bel and the team at Access Ford of Corpus Christi provided you with excellent service. We appreciate your business and look forward to assisting you again in the future!

December 03, 2024

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Employee Rating

Service writer was absolutely amazing. Great service. Great environment. Great people. My truck was in and out of the drive with in the hr. Highly recommend. More

by Mjaguilar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Buentello, Golden Gonzales, Adam Ayala, Trent Marks

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Dec 04, 2024

Access Ford of Corpus Christi responded

We're delighted to hear about your positive experience at Access Ford of Corpus Christi! Our team takes pride in providing efficient service and a welcoming environment. Thank you for the recommendation, and we look forward to serving you again!

November 28, 2024

Dealership Rating
Employee Rating

Service was excellent and the customer service by Shaun was very helpful and prompt . I have bought three vehicles from this dealership and would buy another one when needed More

by BALDEMAR.CARRILLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Buentello, Golden Gonzales, Adam Ayala, Trent Marks

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Dec 02, 2024

Access Ford of Corpus Christi responded

Thank you for your continued trust in Access Ford of Corpus Christi! We're delighted to hear that Shaun provided excellent service and made your experience a positive one. We look forward to assisting you with any future vehicle needs!

November 04, 2024

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Employee Rating

The work was done wall and was completed in a timely manner. I am very satisfied More

by Phydeaux88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Buentello, Golden Gonzales, Adam Ayala, Trent Marks

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Nov 04, 2024

Access Ford of Corpus Christi responded

Thank you for this positive rating. As always, your business is greatly appreciated and we hope to have you back at Access Ford of Corpus Christi for your next due service.

October 24, 2024

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Employee Rating

I did not have to wait long and service was great. Employees were also very helpful and informative of what I need to do next. I appreciate it and I will continue to buy from Access Ford in the futu More

by KILO07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Buentello, Golden Gonzales, Adam Ayala, Trent Marks

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Oct 25, 2024

Access Ford of Corpus Christi responded

Thank you for your loyalty and commitment to the Ford family! We're delighted to hear that our team at Access Ford of Corpus Christi provided great service and helpful information. We look forward to continuing this journey with you in the future!

October 22, 2024

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Employee Rating

They did a good job work done in timely manner. Service advisor kept me informed More

by Phydeaux88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Buentello, Golden Gonzales, Adam Ayala, Trent Marks

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Oct 23, 2024

Access Ford of Corpus Christi responded

Thank you for your positive feedback! We're thrilled to hear that our team at Access Ford of Corpus Christi provided timely service and kept you informed throughout the process. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. We look forward to assisting you again in the future!

October 17, 2024

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Employee Rating

Fast service, good communication, friendly employee's, good people skills, handle their business, easy communication More

by Ayala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Buentello, Golden Gonzales, Adam Ayala, Trent Marks

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Oct 18, 2024

Access Ford of Corpus Christi responded

Ayala, we're delighted to hear you had a positive experience with our team at Access Ford of Corpus Christi! Thank you for highlighting the fast service and good communication. We appreciate your feedback!

September 28, 2024

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Employee Rating

There is a communication problem with this company. You can call and leave a message, schedule online, chat with someone online, but no one will ever call you back. It is frustrating when you try for D More

by SASHWORTH2
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Buentello, Golden Gonzales, Trent Marks

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Oct 01, 2024

Access Ford of Corpus Christi responded

Thank you for taking the time to share your feedback. I sincerely apologize for the communication issues you’ve encountered, and I understand how frustrating it must be to not receive a response after multiple attempts. This is certainly not the level of service we strive to provide. I’d like to personally assist you in resolving this matter and improving the communication process. Please reach out to me directly at adamrodriguez@lithia.com, and I will make sure your concerns are addressed promptly. Thank you for bringing this to our attention, and I hope to have the opportunity to restore your trust in our service. Best regards, Adam Rodriguez Service Manager adamrodriguez@lithia.com

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