Excellent service from all.
Customers are greeted and treated with professionalism
No heavy handed sale pitches
Customers are greeted and treated with professionalism
No heavy handed sale pitches
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by Linda599
Service Price Transparency
Other Employees Tagged:
Justin Campbell
, Housekeeping staff-I don’t know names. Prise in their work
Jun 02, 2025 -
Walter's Mercedes-Benz of Riverside responded
Linda,
Thank you for leaving us this amazing review! We are happy to know that our team greeted/treated you with professionalism and provided you with excellent service. Please do not hesitate to let us know how we may be of further service to you.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Great service great hospitality.
I’m always treated with respect and my concerns are taken seriously and promptly!!
I’m always treated with respect and my concerns are taken seriously and promptly!!
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by lennox
Service Price Transparency
Apr 21, 2025 -
Walter's Mercedes-Benz of Riverside responded
Lennox,
Providing great service is so important to us here at Mercedes-Benz of Riverside and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they treated you with respect as always and took your concerns seriously/promptly. We look forward to continue serving you in the future.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
JR Rodriguez was an excellent service rep.
He never pressured me and made me feel comfortable in all aspects. He gave me pricing and let me choose what I felt needed to be serviced on my car.
He never pressured me and made me feel comfortable in all aspects. He gave me pricing and let me choose what I felt needed to be serviced on my car. Anna took care of a car rental fast and easy so I could go run errands while my car was being serviced but the service was so fast and efficient I didn’t have much time to do anything. I loved the video share from the technician's. Thank you for a fast and easy Mercedes experience.
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by Cheri
Service Price Transparency
Apr 17, 2025 -
Walter's Mercedes-Benz of Riverside responded
Cheri,
Providing exemplary service is so important to us here at Mercedes-Benz of Riverside and we are glad that JR's efforts met your satisfaction! We are thrilled to know that he was excellent, never pressured you and made you feel comfortable in all aspects. If you ever have any questions or concerns please do not hesitate to give us a call.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Thanks again JR Rodriguez.
I appreciate the ability to make an appointment and hat JR listened to my concerns and went over the report with me.
I appreciate the ability to make an appointment and hat JR listened to my concerns and went over the report with me.
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by BonnieV
Service Price Transparency
Apr 04, 2025 -
Walter's Mercedes-Benz of Riverside responded
Bonnie,
We appreciate you for leaving JR this remarkable review! We are delighted to know that he listened to your concerns and went over the report with you. If there is ever anything more that we may help you with please do not hesitate to let us know.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
They are very professional in treating customers and very
professional performing the work needed for your vehicle
professional performing the work needed for your vehicle
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by framirez9939@westphysicians.org
Service Price Transparency
Mar 21, 2025 -
Walter's Mercedes-Benz of Riverside responded
We appreciate you for leaving us this remarkable review! We are delighted to know that our team was very professional in treating you and performing the work needed for your vehicle. If there is ever anything more that we may help you with please do not hesitate to let us know.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Professionals, caring and courteous with a commitment to
none other than excellent service for all clients.
none other than excellent service for all clients.
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by Cheryl123
Service Price Transparency
Mar 03, 2025 -
Walter's Mercedes-Benz of Riverside responded
Cheryl,
We are grateful for you leaving us this wonderful review! We are pleased to know that our team was professional, caring, courteous and committed to providing you with excellent service. We hope to serve you again in the future when the time comes.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Great Service at the Dealership.
Job well done
Joe in the service department did a professional job
Job well done
Joe in the service department did a professional job
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by eljhuxen
Service Price Transparency
Mar 03, 2025 -
Walter's Mercedes-Benz of Riverside responded
Thank you for leaving Joe this positive review! We are happy to know that he did a professional job and did it well. Please do not hesitate to let us know how we may be of further service to you.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
I’ve been buying cars from Walter’s for almost 15 years.
They are great to work with and take care of their customers. JR Rodriguez in service is awesome. He always meets the quoted time frame and keeps me
They are great to work with and take care of their customers. JR Rodriguez in service is awesome. He always meets the quoted time frame and keeps me updated throughout the service process. He is why I continue to come back to Walter’s MB service department even when there was another MB dealer closer to my job. Highly recommend this dealership.
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by KellyV
Service Price Transparency
Feb 27, 2025 -
Walter's Mercedes-Benz of Riverside responded
Kelly,
We are grateful for you leaving JR this exceptional review and recommendation! We are thrilled to hear that JR took excellent care of you and your automotive needs. We are pleased to know that he always meets the quoted time frame and keeps you updated throughout the process. We look forward to continue serving you in the future when the time comes.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Kelly Sandefur is The best!
! She listens to you and makes sure all of you vehicle issues are addressed !💕💕
! She listens to you and makes sure all of you vehicle issues are addressed !💕💕
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by Taylor
Jan 30, 2025 -
Walter's Mercedes-Benz of Riverside responded
Taylor,
We appreciate you for leaving Kelly this stellar review! We are delighted to know that she listened to you, made sure all of your vehicle issues were addressed and is the best. If there is ever anything more that we may help you with please do not hesitate to let us know.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
JR Rodriguez is an excellent advisor.
He is courteous, knowledgeable, friendly, helpful and professional at his job. Highly recommended for anyone looking service advisor with great profe
He is courteous, knowledgeable, friendly, helpful and professional at his job. Highly recommended for anyone looking service advisor with great professionalism and integrity.
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by Lawrence
Service Price Transparency
Jan 20, 2025 -
Walter's Mercedes-Benz of Riverside responded
Lawrence,
We appreciate you for leaving JR this spectacular review and recommendation! We are delighted to know that he was excellent, courteous, knowledgeable, friendly, helpful and professional. If there is ever anything more that we may help you with please do not hesitate to let us know.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
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