JR Disbrow

This is the second vehicle I have purchased from Julio and Ocean Honda. I know I will always get a fair deal and a quality vehicle. I will be back again! and Ocean Honda. I know I will always get a fair deal and a quality vehicle. I will be back again! More

by CURTREILLY Verified Customer Verified Customer

Report | Print

Ocean Honda has a great customer service in person and on the phone. The waiting time never bothers me because the best part is the coffee bar, free snacks and ice cream for the kids. My man Ivan always t on the phone. The waiting time never bothers me because the best part is the coffee bar, free snacks and ice cream for the kids. My man Ivan always there for me when my car needs service. I would not buy a car anywhere else. More

by MARIEVY772002 Verified Customer Verified Customer

Report | Print

The service was excellent as always and the staff provided a great experience with great customer support. provided a great experience with great customer support. More

by SHERORFLO Verified Customer Verified Customer

Report | Print

My Serv Rep is JR Disbrow, I've had several; for the most part they did not come up to the standard that I'm used to when living in AZ. (where the dealership treats you like Royalty) I've always gone to my d part they did not come up to the standard that I'm used to when living in AZ. (where the dealership treats you like Royalty) I've always gone to my dealerships for all my vehicles. JR proved to be the best. He was friendly and welcoming. Being a senior citizen, doesn't mean I'm naive or ill-knowledged. JR showed me respect; and most importantly, he "listened" and didn't dismiss my concerns. Regarding the service team, I do have one bone to pick. I think sometimes they just check off the boxes (items with the service maintenance)..case in point, my battery. They said it was good, but I was stranded, my car died; and if it weren't for a nice gentlemen in a pick-up that helped me out, I would have waited for hours for road assistance. He and his granddaughter brought me to an auto parts store, picked up a new battery and he installed it for me. The guys at the place said this battery was totally bulged out (I saw that for myself) and that it had been this way for months! Other than that, the Service team has done fantastic, great work. I've had some expensive work done but well worth the investment. (2010 Honda CRV. 111,000 miles so far). Oh - and Cindy, "know-it-all", twit for brains, knew more than I did, interrupted and corrected me twice. She was so full of herself. I was raised and surrounded with guys all my life, worked in a male predominant environment and learned a lot about many of the trades, including some mechanics. To her, I was just some silly senior that she hardly had time for. I will continue going to Ocean Honda. The place is immaculate, the people there are accommodating. Your Sales Dept. could be a little more engaging. I've been approached just two times in all the times I've been there cruising the new vehicles in the showroom while waiting for my car to be serviced. Hmmm...guess they don't want to sell me a car. The ratings below reflect my experience with JR and his communications with the Service Team. All 5 Star!! More

by azauntiemar Verified Customer Verified Customer

Report | Print

Excellent customer service by my service advisor JR. Everyone very helpful. Knowledgeable and willing to help. Everyone very helpful. Knowledgeable and willing to help. More

by Jennifergoel Verified Customer Verified Customer

Report | Print

efficient and knowledgeable sales and maintenance personnel. customer focused. clean inviting environment. comfortable waiting area for maintenance. personnel. customer focused. clean inviting environment. comfortable waiting area for maintenance. More

by FRNK0207 Verified Customer Verified Customer

Report | Print

It was easy for me to schedule and work with the service department, who also met my needs. department, who also met my needs. More

by TKEN95 Verified Customer Verified Customer

Report | Print

Ocean Honda is an outstanding car dealership and treated my wife and I very well over the past 15 years. my wife and I very well over the past 15 years. More

by GHUNT3 Verified Customer Verified Customer

Report | Print

I took my car in to have a slow leak in a tire repaired. The service representative was professional and friendly. The waiting area was comfortable and my car was ready in about thirty minutes. The repai The service representative was professional and friendly. The waiting area was comfortable and my car was ready in about thirty minutes. The repair cost was competitive and they washed my car. This was one of many times I have come to have my car serviced at Ocean Honda and they are consistently really good. More

by HIGDUDE Verified Customer Verified Customer

Report | Print

Bad service can’t trust this dealer . they don’t take care for the customers they don’t take care for the customers More

by bahna1969 Verified Customer Verified Customer

Report | Print