JONATHAN SHAFFER | Page 2

Excellent a very professional Jonathan have a very good actitudes and very professional. He make you feel important and treat you with respect. actitudes and very professional. He make you feel important and treat you with respect. More

by Rhlicha Verified Customer Verified Customer

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It was good overall. Our guy Jonathan was on the phone so it would have been nice if someone would have acknowledged us standing there while we waited. Instead I asked th Our guy Jonathan was on the phone so it would have been nice if someone would have acknowledged us standing there while we waited. Instead I asked the lady about our appointment and she looked at him and they decided he would take us after the call. My suggestion is that whomever is NOT on the phone 1. Make eye contact and 2. Check us in. The other 2 or 3 reps seemed not as busy. That is my only suggestion. I'm not sure why it matters which rep is assigned anyway. More

by vattardo2 Verified Customer Verified Customer

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Jonathan was courteous and answered all my questions, and kept me informed on the status of my truck. kept me informed on the status of my truck. More

by Pizzabytheslice Verified Customer Verified Customer

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First service on my new Ford F 150 and it was very efficient and timely. Exceptional service! I would recommend to friends! efficient and timely. Exceptional service! I would recommend to friends! More

by KWBOWEN Verified Customer Verified Customer

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As always everyone is great always have smile Service us excellent I'm happy with you I go with feelings it great to come for help with my bronco Thanks Jonathan excellent I'm happy with you I go with feelings it great to come for help with my bronco Thanks Jonathan More

by CJBRICE1944Carol Verified Customer Verified Customer

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The service was done in a friendly and prompt way. A person in the parking lot who told me where to go was appreciated. A person in the parking lot who told me where to go was appreciated. More

by TYBRUNK Verified Customer Verified Customer

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Jonathan is always great to work with! We travel past 2 other Ford dealerships to use Southern Ford, the service department has been great! We travel past 2 other Ford dealerships to use Southern Ford, the service department has been great! More

by Anniesears42 Verified Customer Verified Customer

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Always great service. Never had a problem with this dealership. Will continue going to this dealership. Never had a problem with this dealership. Will continue going to this dealership. More

by jmdancingqueen Verified Customer Verified Customer

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Seth and Ad were very professional in getting me into the truck I wanted. They both should receive a bonus of some sort. truck I wanted. They both should receive a bonus of some sort. More

by MDURAN3562 Verified Customer Verified Customer

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Actually we thought our Explorer would be in service for several days but everything was accomplished in day and we were able to pickup or vehicle the next day. Well pleased in all respects of our service a several days but everything was accomplished in day and we were able to pickup or vehicle the next day. Well pleased in all respects of our service appointment on 15 June 2026. More

by edbydbay Verified Customer Verified Customer

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