JON CONWAY

Jon communicated very well. I knew exactly where my car was in the process. Southern Ford picked me up at my convenience to get my car back from being serviced. I knew exactly where my car was in the process. Southern Ford picked me up at my convenience to get my car back from being serviced. More

by TONY.R.PRATA Verified Customer Verified Customer

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Great experience sales crew very knowledgeable I would definitely recommend your company to other buyers definitely recommend your company to other buyers More

by WHUMPHREY53 Verified Customer Verified Customer

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Great quailty service and timely completion from the time I checked in to completion of oil change. I checked in to completion of oil change. More

by sherleyj Verified Customer Verified Customer

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I have always been pleased with the sales and service team. I will bring my business here and recommend others to do the same. team. I will bring my business here and recommend others to do the same. More

by DBRABRAND Verified Customer Verified Customer

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Like Southern but they need some work on attention to detail and customer first. I booked a simple oil change several days ahead. Took back right away and went to waiting room. Normally about 30min wait. detail and customer first. I booked a simple oil change several days ahead. Took back right away and went to waiting room. Normally about 30min wait. After over an hour I walked out to ask what’s going on and my truck was sitting there. Never told was done, and when I asked if done said yes - no explanation why not told was ready or why so long. when I asked said they had to go to GMC to get oil filter. 1) why wouldn’t parts be checked at time of appointment and ordered id needed 2) need to keep customer informed 3) be empathetic with customers time and at least apologize 1st negative experience with Southern over the years have been an owner - won’t be back to this particular dealership - disappointing More

by SMITHJP23692 Verified Customer Verified Customer

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Great service. I didn’t have an appointment but he was able to work me in and complete d the oil change same day. I didn’t have an appointment but he was able to work me in and complete d the oil change same day. More

by EACLARK13 Verified Customer Verified Customer

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excellent drop my truck got some breakfast. Sat in lounge . truck was finish 45 minutes. Sat in lounge . truck was finish 45 minutes. More

by stonecharlesllc0 Verified Customer Verified Customer

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Southern Ford treat me fare and they are the best grope of service center and thank you for taking care of my care of service center and thank you for taking care of my care More

by Habtu Verified Customer Verified Customer

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I’m very satisfied with the customer service I’ve received over the past 5 years at this dealership. They go above and beyond to convenience their customers. Thank you all. received over the past 5 years at this dealership. They go above and beyond to convenience their customers. Thank you all. More

by Yoni Verified Customer Verified Customer

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Friendly, efficient, and prompt service. The employees at Southern Ford are caring and really strive to meet the needs of the customer. The employees at Southern Ford are caring and really strive to meet the needs of the customer. More

by skosier227 Verified Customer Verified Customer

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