JENNIFER WILLIS

Dealership was fairly pleasant but did not follow through on promised instructions. I am supposed to have FREE Sirius Radio for three months, and OnStar. Danette was not able to get the radio and was to ca on promised instructions. I am supposed to have FREE Sirius Radio for three months, and OnStar. Danette was not able to get the radio and was to call me Saturday, Dec 7th to finish. I have NOT HEARD from either her or any person from the dealership. I need to have SOMEONE who knows what they are doing to contact me and make this purchase pleasant for me. I’d like someone to explain all the features. I THOUGHT I had coverage for dings and dents ($367), and service protection in the purchase price ($2054)? Now it appears to be charging a fee in the purchase price for these? I am an older person, and do not understand everything, but, apparently, I need a lawyer to read the content, in spite of what I was told by the salesperson? I do feel a bit cheated. I put down over half the price and other than tax, I feel I was charged for things I thought was already in the price originally quoted? Also, I asked for… (this is a bit silly, but I was serious) … a large poinsettia plant seen in the showroom. It was laughed off! For the amount of money I paid, I think I should have had one! I want SOMEONE to hook up my radio!!’ More

by JOICEDIPALMA Verified Customer Verified Customer

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Me and the wife were treated great. I feel the process takes too long. Spent many hours waiting for the process to be completed. I was pushed into taking delivery and had to come bac I feel the process takes too long. Spent many hours waiting for the process to be completed. I was pushed into taking delivery and had to come back for various dealer add ons. More

by DONEDDY401 Verified Customer Verified Customer

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Very nice dealership. Denise was very attentive and patient with me. I was very pleased. Denise was very attentive and patient with me. I was very pleased. More

by CHAPALLE1008 Verified Customer Verified Customer

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Great place to purchase my truck sales are the best always helping to make you comfortable service is on top of your problems always helping to make you comfortable service is on top of your problems More

by FLSTEVE60 Verified Customer Verified Customer

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Everyone was very nice and friendly. The process was very easy. Everyone made sure I was happy and got exactly what I wanted! The process was very easy. Everyone made sure I was happy and got exactly what I wanted! More

by CHARNICEJ96 Verified Customer Verified Customer

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Mark Mercer has been very helpful to us. We will definitely recommend him to our friends We will definitely recommend him to our friends More

by ACIAPPINA Verified Customer Verified Customer

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Every single person seems to treat you like old friends or family. No hard pressure selling there at all. So relaxed, no being swarmed upon like vultures hunting road kill.. this is my third car there. or family. No hard pressure selling there at all. So relaxed, no being swarmed upon like vultures hunting road kill.. this is my third car there. More

by HAMMY387 Verified Customer Verified Customer

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I came in mostly just looking and wishing. I left with an amazing truck, capable of towing our new RV. Denise was top notch, and the best buying experience I've ever had. I usually hate car s I left with an amazing truck, capable of towing our new RV. Denise was top notch, and the best buying experience I've ever had. I usually hate car shopping, but this was the best experience. After purchase, Denise took me and introduced me to the service and parts departments directly. I will definitely recommend Denise and GMC Brooksville to anyone I know that wants to buy. More

by skimedic72 Verified Customer Verified Customer

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Amazing people and very knowledgeable. Would highly recommend service and sales. They all take their time to make sure you have a great experience Would highly recommend service and sales. They all take their time to make sure you have a great experience More

by d.nemer13 Verified Customer Verified Customer

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They got me loan at lower interest rate And delivered my car to my home . car to my home . More

by DONPOTTS277 Verified Customer Verified Customer

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