JEDADIAH SEKUTERA | Page 2

Well, my opinion was really good until I looked at my finance paperwork a few days after the deal was complete. Now, my opinion is extremely low. My interactions with Jedediah Sekutera and Stone Dalton w finance paperwork a few days after the deal was complete. Now, my opinion is extremely low. My interactions with Jedediah Sekutera and Stone Dalton were positive and I have no issues with them. The finance department is a different story. We had an agreed upon price of $13,750 plus sales tax, but that’s not what the financing ended up being. I was overcharged by $700. I guess I let my guard down and missed the breakdown of pricing and was fooled by the typical finance departments number games. I am way too mad about this to even confront the dealership about it, so I decided to cut my losses and move on. However, I will not return to any Bob Rohrman dealerships and I will tell anyone that will listen to me about my experience. More

by RUBLE10 Verified Customer Verified Customer

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My experience at this dealership was amazing! Brandon was the sales person I worked with and he made this experience great; I am young and new to shopping for cars, I was nervous I'd get a sales Brandon was the sales person I worked with and he made this experience great; I am young and new to shopping for cars, I was nervous I'd get a sales person who would get annoyed with me or try and sell me additional, unnecessary products because I was young and ignorant on the whole car-buying process. Brandon was the opposite, he took the time to explain every aspect of the sale with me, he explained nearly everything I asked with patience and kindness, and overall was just a great, friendly guy to work with. The only downside to my experience was it took a long time to get through the sale. It seemed like none of the paperwork was ready once we got there and waiting to meet with the financial team took at least 30 minutes of waiting. Additionally, I was charged for a road emergency kit (including jumper cables, etc.) that I was looking forward to receiving and having for emergencies, but that was missing from my vehicle. Jedadiah assured me he'd reach out when they found that kit, so I am sure I will receive it soon, but I would've never known if I hadn't checked the itemized list on the cost for the car. This did not take away from my experience, however, we were still very well taken care of, and I would recommend anyone to come to this dealership. Toyota made buying my first car very special :) More

by LOESSYPAIGE@GMAIL.COM Verified Customer Verified Customer

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We worked with Josh who gave us an excellent price for our 2018 TOYOTA HIGHLANDER & he was very friendly & he referred us to Jed when we told him that I was looking for a used vehicle! Jed was very helpf our 2018 TOYOTA HIGHLANDER & he was very friendly & he referred us to Jed when we told him that I was looking for a used vehicle! Jed was very helpful & got us into the vehicle that we wanted! We are very pleased & would refer our family & friends to this dealership! More

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Hands down best car buying experience I’ve ever had. Drove 2.5hrs to come get the truck I wanted at the best price. Called before I came, answered all my questions. No tricks no games no hidden fees. Th Drove 2.5hrs to come get the truck I wanted at the best price. Called before I came, answered all my questions. No tricks no games no hidden fees. The way a car dealership should be! Customer service is #1 here. I even sent a friend to go buy a truck there a week after I did (he also made the 2.5hr drive) and there’s a reason for it! More

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Great service with the sale of two Toyota vehicles by Jed. We were very happy with the communication and sales effort. Jed. We were very happy with the communication and sales effort. More

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Jeb was very attentive and helpful. I felt no pressure when purchasing my used vehicle. I felt no pressure when purchasing my used vehicle. More

by BPSINDY Verified Customer Verified Customer

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I drove from Orland Park Illinois to buy the car I am now driving and the staff was very friendly and made making the purchase effortless driving and the staff was very friendly and made making the purchase effortless More

by PLYNCH1 Verified Customer Verified Customer

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Everyone was very helpful in the car buying process. They explained everything well and were patient with us. They explained everything well and were patient with us. More

by PALACIOSAMY99 Verified Customer Verified Customer

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I was very pleased from the first phone call. I was thankful for the team keeping me up to date on my truck order. All were very professional. I never felt like they were trying to talk me into a I was thankful for the team keeping me up to date on my truck order. All were very professional. I never felt like they were trying to talk me into a purchase but that they were trying to help me find the right truck for my needs. The team was very easy to talk to and I would highly recommend them to others in our community. Bob Rohrman Toyota team is top notch. More

by Habitat Bob Verified Customer Verified Customer

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Jed was awesome. Helped me get into the right car. Super quick and easy approval process. You can tell they genuinely care here. Amazing service and I would recommend Helped me get into the right car. Super quick and easy approval process. You can tell they genuinely care here. Amazing service and I would recommend Jed to anyone and everyone! More

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