250 Reviews
Write a Review250 Reviews of JD Brooks
November 12, 2024
Your prices are ridiculous, can not afford A $70 oil change. Customer service was great change. Customer service was great More
Other Employees Tagged: Randall Cates
November 11, 2024
From beginning to end, the service received was exemplary! I would highly recommend Riata Ford to anyone and everyone!! exemplary! I would highly recommend Riata Ford to anyone and everyone!! More
Other Employees Tagged: Michael Jackson, Mike Jones, Oscar Pulido, Randall Cates, Joe Vanek, Gianni Castillo, Aaron Keen, Nicole Vasquez
November 11, 2024
Recently I had my car serviced at Riata Fordervice and couldn't be more pleased with my experience. JD was exceptionally courteous and made the entire process smooth and hassle-free. He was knowledgeable couldn't be more pleased with my experience. JD was exceptionally courteous and made the entire process smooth and hassle-free. He was knowledgeable and pleasant to work with. I felt well taken care of and appreciated his attention to detail. I would highly recommend their services. More
November 08, 2024
Very friendly caring at check in. Joe remembers my name and always makes me feel special. Service is timely and efficient Joe remembers my name and always makes me feel special. Service is timely and efficient More
Other Employees Tagged: NOE AVILA, Joe Vanek
November 07, 2024
I recently went into Riata Ford Service because I had scuffed one of my Rims on my 2023 Ford Explorer ST who is my baby. I had reached out to Nicole to see what a Rim would cost, and she gave me a price scuffed one of my Rims on my 2023 Ford Explorer ST who is my baby. I had reached out to Nicole to see what a Rim would cost, and she gave me a price but also gave an option of getting my wheel fixed. Well, I decided to get my Rim fixed and her and JD were all over it. I went in early to get my Rim taken off and my spare put on till my Rim gets fixed. Oscar in the service department recognized my ST because I am a regular there and buy all my cars at Riata Ford and called me outside and asked how far I was going. I told him and he said that he wouldn't suggest that since my ST is an all wheel based vehicle and would mess it up and suggested if I could get a rental car. Luckily they had one for me to rent out and left my ST there. All in who took part with this issue I had did their job and took care of my needs. I love the sales team and the service team at Riata Ford Manor they know how to take care of important and regular customers. Job well done JD, Nicole and Oscar Thanks again Fernando Carlos More
Other Employees Tagged: Nicole Vasquez , Oscar in the Service department
October 24, 2024
Brand new truck battery went bad, tow truck and service was covered and Riata got it done. was covered and Riata got it done. More
Other Employees Tagged: Robert Carreon, Ajay Malani
October 23, 2024
I love the service! ! and the valet is awesome !!! Please never get rid of it! ! and the valet is awesome !!! Please never get rid of it! More
Other Employees Tagged: Randall Cates, NOE AVILA, Robert Laughlin, Daniel Santiago, Joe Vanek, Kelsey Martinec, Randy Schutt, Nicole Vasquez, Eleazar Paradise